Royal Albion Hotel

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The view.a fabulous position in a gracious building. The breakfast was good and plentiful, with a free newspaper.We had only paid £47 for the room including breakfast, so it was a bargain. It was a big family room, although there were only 2 of us., with a spa bath. The internet site we got it from said it was a £180 room... Well had I paid that I would have been really annoyed with the state of the place.standard.

The Hotel was grubby. The bedding was clean, but it didnt look as thought the room had been cleaned. The corridors were grubby shabby chic, I believe is the term. When we checked in early "Evening" there were used glasses and cups outside some rooms. No toiletries in our bathroom. I phoned down because there was a radiator on and it was so hot. A man turned up 30mins later.I also mentioned no toiletries he said shall I bring some up I said leave them outside as I was going to bed (it was 11.45 by now) When I got up nothing there so I left it. Maybe he had misunderstood me. We phoned down for an iron before going to breakfast, so that it would be in the room when we got back. No iron. No reply when we phoned again, as reception was so busy checking people out. My friend searched the corridors for a staff member to supply an iron. This was a Monday morning. I noticed a member of staff at reception was still on duty from when we checked in about 15 hours earlier. I would recommend the Hotel at £40 to £50 a night, not at £180. I havent read the guest reviews. I will do so know., I would visit regularly at £40 to £50 per night.The comments Ive made are for the benefit of management to improve the customer service. I do Market Search Surveys etc. etc. and believe these to be useful. We also stayed at their Bournemouth Hotel a while back and the room we had had a dreadful smell of damp, there was a patch on the ceiling a flood probably, it was dry, but the smell was awful maybe the carpet. I mentioned this on check out they said they would see to it. !! Dont know if they did anything about it.

The staff were very hepful an pleasant.The breakfast was quite enjoyable but maybe there should be have been a bit more variety eg. vary the choices each day instead of the same thing every day.

The upkeep of the room could have better a couple of examples were the bed only had the duvet pulled up and the sheet had not been touched. Another thing was that used glasses were not washed or replaced.

We did not spend much time in the hotel.

the bathroom was very dirty, light bulbs missing in the bedroom and the bathroom. In very good need of being done-up, window would only open about 12 inches therefore room was really hot. Hairdryer would not work, wardrope was broken so was top of TV. The Literature was all stained with coffee and water, beds very bad. As i work in the hotel industry i would not be staying at the Royal Albion Hotel in the near future.

Location

Could be cleaner, staff were not as helpful as they could be.

The hotel was in a very central location and the breakfast was very good.

The hotel itself was a bit 'shabby' as it wasn't very clean and the window pane in our bedroom was broken.

Glad of the room service as alone due to attendance at the conference centre. Room clean and facilities good. Nice to have a sea view.

Excellant location on seafront opposite pier. Good buffet breafast. Comfortable room but see comments below.

First room offered was hot and stuffy with window screwed shut. We were givern a transfer to an adjacent room and although window opened it only opened about 8" and had to be propped open with cardboard. It was still very hot but they provided a fan which helped considerably. Although room was clean and quite comfortable it badly needed refurbishing.

Close to beach and pier.Helpful staff.Pleasant lounges.bar and dining room.Typical English seaside resort hotel.Very well appointed bathroom.

Even with air conditioning at full blast room was very stuffy

It took 30 minutes to check in. The breakfast was of a low standard and rather chaotic

The australian porter was very helpful - in contrast to some other staff.

The smoking rooms are in the basement. They are so grim we demanded to change rooms. We also refused the next room offered because of noise from a unit immediately outside the window. The third room offered was already occupied! The fourth room was ok despite scaffolding outside it. Key point - smokers are treated like 2nd class citizens - don't accept it!

the location was ideal to enable easy access to the sights in Brighton yet the rice was reasonable.

The single room was quite cramped and the TV remote did not work but this was only a minor inconvenience. The waiting time at the reception desk was a bit long on a couple of occasions.