Best Western Royal Beach Hotel  

My wife and I liked the friendliness of the staff. The hotel was comfortable, the rooms were clean with good quality furnishings, the restaurants had excellent service with good menus.and versatile between tne bar and the dining room. There was a good choice of wines. The seafront site of the hotel was excellent. My wife and I consider it to be very good value for money We enjoyed our stay and look forward to coming again.

We liked the location as we had a lovely walk along the promenade all the way to Old Portsmouth. We had a tasty and large portion of fish and chips (with mushy peas) from the bar menu. The staff were very friendly and helpful.

We had a double bed and could have done with a king size (there was space for one). We were woken up early by other guests leaving their rooms - how about quiet self closing doors in hotels. Could not close the bathroom window completely.

Staff were all polite and friendly, lovely sea view room, excellent breakfast buffet

Nothing really, decor was slightly dated

A good Bestern Hotel situated in a prime location, we had an excellent room with a Sea View, onsuite and very spacious, The food was very good we had an English Breakfast one day and a Continental breakfast the other morning. We dined in the restaurant for dinner on the first Evening, and enjoyed the meal and wine, that we decided to Dine in the hotel on our second evening instead of going out. The hotel was very busy with a Wedding on The Saturday and a Wedding festival on the sunday but this did not get in our way or spoill our stay in any way

Overall a very good visit

Seaside location. Good bus service to shops. Close to Portsmouth harbour and Gunwharf Quay.Interesting location. .

No opening windows in our room

Fantastic location with lots of the rooms having a great sea view. Friendly staff and brilliant breakfast. Definately worth the money.

Location

Decor outdated

It was very quiet, no noise form other residents. The staff were very kind and helpful and the cooked breakfast was very good.

It all worked

There was a major soccer match showing in the bar and I could not get bar food for the evening

Location - on the beachfront. Traditional without being old fashioned.

The Staff at reception and during breakfast were very friendly and attentive. Thank you.

On my previous visit I booked through my company and received a sea View room. This time I booked directly and received a small room at the back of the building which was literally half the size and the Mattress was So bad that I woke up with a very bad back. This will be my last visit to this hotel. Secondly, a week after the visit I received a Parking ticket for £120, for parking in the Hotel's car park. Which has been revoked upon contacting the hotel, but it's still an inconvenience to chase up.

The food was nice, the room was clean and the bed was confortable.

The Hotel was run down, it was a shame cause you could see about 20 years ago it would of been in its prime, but it has not been updated and looks a bit sorry for its self, even basic things like the information sheets in the room looked like they had not been changed for a long time, things like paper work are not expensive and make a better impression. The staff did not seem very happy and were very blunt, I requested information on the ferry to the Isle of White and the receptionist said she could not help as she did not know.