Best Western Royal Clifton Hotel & Spa    

Staff were great and the rooms were large and spacious and private - great stay

The hotel looked good from the outside.

The bar and the Kareoki, the excessive noise in my room from a wedding party.

Spa facilities were nice and very clean

Bed not particularly comfortable and room could do with a decorate

The room was very nice and clean.

I thought the pool, sauna and steam needs making more modern.

Loved the spacious feel, high ceilings and grand appearance. Good facilities , very comfortable and very friendly staff. Very good breakfast.

Only that we couldn't stay longer.

always a good experience at the Royal, comfort and meals excellent

Good greeting at reception & very helpfull receptionist

But from there it all went downhill, room overlooked courtyard at rear of hotel where there was a wedding reception in progress, noise until 1/ 2 am then bottles and glasses collected, had a drink in the bar, dirty tables left unattended, found prescription tablet on bedroom floor, we were stopping on our way back from Rochdale, as a previous employee of a Best Western Hotel in Cumbria I thought that I would book into a Best Western Hotel, It was meant to be a treat for my wife who in Rochdale had just undergone a 2hr interview followed by a presentation, have to say very dissapointed.

Great location on the promenade, with main shopping street within 100 metres.

Bed comfortable - breakfast wonderful

Decor/furniture dated, could do with modernising

Nice clean room and comfy bed.

Very poor breakfast. Not worth paying nearly 8 pounds for. Most items not replaced, no fresh fruit.

The pool and jacuzzi was brilliant and the room was very good.

The reception staff were very rude and wouldnt like to go back to the hotel knowing my hard earned money was paying there wages.

The building is very solid so is very noise-insulated. There was a wedding going on downstairs with a disco and very loud music and people having a good time. Up in my room there was silence. The staff were friendly and helpful, the room was nice and it overlooked the sea. I really liked this hotel.

There was no space in either their front or back car park. It would have suited me better if they hadn't opened up their car park to the general public on a pay-and-display basis, so there was no priority for hotel guests. Still I guess it makes economic sense for them to do what they have.

Staff were friendly and helpful. The location was great. They made efforts to respond to having neighbouring rooms got us as it was the first time our girls were in a separate room to us. The jacuzzi was lovely.

The bed was the hardest one I've experienced in my life! The pool, although nicely designed, was disconcertingly unclear.... Enough to make it hard to spot diving sticks for some time at the deep end.

The situation of hotel the evening meal was very good Breakfast -- could have Continental choice &food could have been warmer

Coach parties having their evening entertainment in the general lounge -- nowhere for other guests to be

everything

The newly refurbished room

Nothing

Room and staff both fantastic

staff were lovely pool and spa were nice rooms nice and large thank you for a room with a sea view the free parking

nothing about the hotel.... the cost of parking anywhere in southport and the number of traffic wardens waiting to pounce.puts me off coming to southport again

Staff friendly and helpful Meals excellent especially evening dinner. Location to shops good. Parking good

Long walk to the lift. Low ceilings causing head knocks regularly. Poor shower

I liked it's sea front location. The staff were very friendly and helpful. The room was spacious and had everything we needed.

The hotel, although clean and tidy, is looking very dated and in need of an upgrade, as rather old fashioned.

Restaurant good value for money Excellent staff Good location

Room above bar on Karaoke night Bathroom totally impractical with no flat surfaces on which to place toiletries

It was clean & comfortable

found some of the staff a bit abrupt

nice big bedroom and table and chairs to watch the world go by, near to beach, shops, fun fair is you wanted staff very helpful and pleasant.

no opening windows and no air con. very small car park at the back of hotel had a job to get the car out when full, would have reversed in if I had known.

really good hotel very clean it was good all round will always stay there

nice reception staff warm cosy room excellent value we would say again