Best Western Derwent Manor  

I have stayed here before and find it a relaxing place in easy distance of home.

It's a pity the leisure pool is not attached to the main building. The walk across the car park when it is cold and wet is disappointing.

Ideal setting for the wedding we attended there. Warm and friendly hotel and breakfast was lovely.

Shortage of bar staff / glass collectors

everything about this hotel as wonderful no complaints what so ever

Characterful hotel. Good meals. Excellent wedding venue

Walls between our bedroom and next room very thin - could hear them talking and switching on their lights! Plus noise from their bathroom. Good job they were quiet neighbours or this would have been a problem.

The view from our room was beautiful, especially when there was a hard frost in the morning. Our room was large and comfortable.

The breakfast on Sunday morning was waitress service not a buffet which I would have preferred. The television was small and dated and too low down to be viewed from one of the beds.

The location is lovely with all the countryside surrounding the hotel.

The wifi was a nightmare to connect to and the hotel is very dated, needs a refurb and modernising all over especially the bedrooms.

staff are very kind and helpful and it is extremely comfortable.

Clean freindly, good breakfast, good value for money

Long wait for bar meal on evening

The general design and appearance was first class. Obviously a fantastic re-build had taken place. It had a very attractive style and was an interesting place to stay.

The Spa being "remote" from the main building. Not very accommodating in cold or bad weather. The first room allocated had a bad smell in the bathroom. We moved and in the second room the Central Heating did not work. The shower was very week and quiet cool.

The service in the restaurant bar was poor, very slow and not that busy. My rare steak was well done, but I was tired and had waited quite sometime so on this occasion didn't complain

Really friendly staff. Very clean rooms and very good breakfast

The room we had was a suite which we paid more for, however it didnt have a window you could look out of. It was a large box room, it have to ceiling windows which you needed a pole to open . the landing light was on a timer which was very loud.the landing light also lit our bedroom up . there was a wedding on the night we stayed so guess came to bed about 3am . they put the landing light on and with the light and timer waking us up .we could here everything they were say even when they were in their own room.