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Allensford, Nr Consett, Consett, DH8 9BB, United Kingdom – Show map
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5 properties in Consett
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144 verified reviews
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Best Western Derwent Manor's staff speak: English
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Darts, Sauna, Fitness centre, Hot tub, Indoor pool (all year)
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Laundry, Dry cleaning, Shoeshine, Trouser press, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 15 years stay free of charge for extra beds.
All children under 4 years are charged GBP 15 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
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Based on 144 reviews
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On the banks of the River Tyne, tucked away in Newcastle's vibrant Quayside, this stunning 4-star boutique hotel offers stylish rooms, superb views, a gym, a luxurious spa and free WiFi throughout.
Score from 525 reviews Very good
The location was beautiful, our room (bridal suite) was gorgeous and the staff were welcoming. We would definitely go again.
Amazing venue Location Quiet
Everything was great, good food,good accommodation and lovely staff
The heat! I couldn't sleep with the quilt on. It didn't cool down at any point from Friday til Sunday
- Staff helpful and welcoming - Very good soups, tasty root vegs and trout fillets - Staff helpful with alternatives to menu (mash & peas as side dish) - Good breakfast choices - Pool and gym look fine but didn't have time to use
- TV was analogue with few stations available. Volume capped at too low a level - Bar menu needs more veggie options - Slate plates unnecessary - Some areas need updating as tired looking and dark
Bed was comfortable.
Bedroom dated. Facilities in room poor and food was terrible.
Nice room, Clean and Comfy.
food cosy bar choice of bar or restaurant for meals picturesque setting
roadway up to hotel,not safe at side crumbling away. Would not like to approach in dark.
all round very pleasant experience. food good staff good ,no issues at all, very pleased
Relaxing and welcoming atmosphere. Good size rooms. Hearty breakfast with polite staff serving. Nothing a problem. Bar staff also polite and nothing a problem.
The heat. I suppose better than being cold. Must be unbearable for cleaning and service staff.
Location, food and excellent staff.
Found the beds uncomfortable with rock hard pillows. Didn't have this experience on our previous visit.
Almost everything, the venue, the food & the staff were second to none. I will always recommend this hotel to anyone.
The heat was at times unbearable. It didn't ever seem to cool down but we still had a wonderful weekend.
Food,friendliness of the staff, cleanliness of the hotel and location
Mattresses were to soft, ours dipped in the middle
Stayed here for 1 night, wish I booked for the whole weekend, fantastic place, great staff
Probably the best place to stay in that immediate area. Oldy worldly - large rooms and beds and toasty warm
Some of the Reception staff could e a little more pro active and smile ..... Some areas need a little updating whilst still retaining character ie shower/bath. Our bath was rusty! Wifi not great but better than none . TV was v old / floor standing so difficult to watch in bed.
Most things - good location, friendly staff, comfortable beds
Television small and few channels - no instructions regarding radio alarm clock. Guests monopolising pool and jacuzzi or letting their children do so. At busy times people (who don't have the manners or intelligence to know better) should be reminded that when others are waiting to stay in pool for more than 30 mins is rude. Also, not a good idea to have alcohol available at swimming pool.
Again stayed here before, food is good, location perfect for my visit, nice comfortable rooms
If i have to be hyper critical when it was busy the staff were a bit chaotic. Otherwise nothing else.
Location Food in the pub for lunch - excellent Reception staff - very helpful Public areas - well presented, clean Swimming Pool - excellent Breakfast - excellent Restaurant - nice room Bedroom - great size, comfy bed, great view
Food in Restaurant - not as nice as pub meals downstairs Room was very dated Pillows very hard Restaurant menu - ALOT of spelling mistakes, didn't look professional and reflects poorly on restaurant.
lovely setting. interesting layout of the hotel itself with nice little seating areas surrounded by stonework and beamed ceilings and the bonus of a leisure centre for guest usage. good selection and quality at buffet breakfast.
paid £140 for saturday night stay to attend a wedding which I thought was on the expensive side , but price aside a very enjoyable stay
Helpful staff Peaceful location
The breakfast & Bar meals The Location The staff Spacious room
Very dated decor Old style TV on stand that you couldn't see from the bed A useless shower dribbled out Closing the main bar to cash sales even though there was two function on in the rooms Not having the heating on within room on a October night Access to hotel via rough driveway
Large bedroom with 2 comfortable king-size beds. Reasonable number of drawers. Good food, both in restaurant and bar. Quiet location out in the country.
Dated TV with small screen for size of room and limited channels. No doors on hanging space for clothes and doesn't accommodate clothes brought on hangers. Unable to get suitcases to/from room without traversing multiple, short flights of stairs
Always very welcoming and friendly. Excellent rooms and good food
Great country location, Nice rooms, Excellent Breakfast.
Rather a lot of stairs if you have suitcases.
This hotel has everything, its huge with lots of facilities and a ton of character.
Service! There was the absolute minimum of effort to appear polite at reception, the bar and the breakfast room (the only places you interact if you have no reason to need to). On presenting my rewards card I had to ask if I could be upgraded, only to be told curtly that there were no more rooms (again!) the bar closed before 11pm with no warning and the staff were driving out of the car park at 11.03 pm. I've had better breakfasts at motorway services. The receptionist in the morning was excellent though, happy, efficient and chatty. Sack the rest if you want to keep any return clients!
Comfortable bed, quiet room.
Tired decor in some areas. Bathroom in need of modernization. Waitress service at breakfast adequate but not very personable i.e never asked whether I would like any sauces with my cooked breakfast or perhaps a refill of tea/ coffee. Breakfast itself was lamentable for a hotel of this standing and at the price paid! One sausage? . A single tomato? All in all I wished I had stayed in the Premier InnI used on my outwood journey
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