Royal Ettrick Hotel  

Hotel management and staff lovely - warm welcoming and friendly.Breakfast was fine. Bar staff accomodating.However : Single room and bed very small. Difficult to reach wardrobe and kettle/tea making facilities not conveniently sited for ease of use. No lift. In room TV could only get BBC channels. Poor sound insulation and very noisy early morning [6am]with people checking out and humbing large suitcases down the stairs. The saniflow toilet system was noisy and randomly set itself off which was disturbing. It was very far out of the centre and away from the EICC. .

HSingle room and bed very small. Difficult to reach wardrobe and kettle/tea making facilities not conveniently sited for ease of use. No lift. In room TV could only get BBC channels. Poor sound insulation and very noisy early morning [6am]with people checking out and humbing large suitcases down the stairs. The saniflow toilet system was noisy and randomly set itself off which was disturbing. It was very far out of the centre and away from the EICC. .

Staff natural and freindly. All smiles.

Location was good for our requirements. Nice big room and lovely breakfast.

Only downside was the bathroom was not good enough. Scratched/cracked basin, towel rail hanging out of wall and no blind (only transparent netting) at window to protect modesty while in bathroom. Also, when we arrived, felt the receptionist/manager barely spoke to us. When I welcome somebody to my work place, I smile at them and make small talk whilst processing payments etc, but felt bit awkward whilst waiting for admin side to be carried out. Although, when we asked for a different room as we had been given twin instead of double, she couldnt' have been nicer. Overall, pleasant stay.

Nice restaurant and pub inside hotel, excellent value for money, very friendly staff

Room telephones not working

The hotel was comfortable, clean and the rooms were well serviced. The staff were friendly and the service was good. I found the atmosphere very convivial and would have no hesitation in staying at the hotel on my next visit to Edinburgh.

A very comfortable and friendly hotel.

The staff were pleasant,helpful and polite at all times. The price was very competitive (it was a special offer) The environment was of a high standard Evening meal was delicious, plentiful and well priced

There was nothing that I was unhappy with.

Our ground floor room was very spacious for the three of us....two adults and a twelve year old. The third (sofa)bed was probably big enough for two younger children. There was another sofa too so plenty of room for lounging. Ceiling-to-floor doors opened onto an enclosed walled area where boisterous youngsters could run about in safety. Large bathroom ideal for nappy-changing/storing buggy

The room and bathroom are probably intended for wheelchair users so the sink is at chair level and taps are lever operated. However the sink is so small it's barely enough for a handful of water never mind enough to wash in. It's far from easy filling the kettle.

Warm ,comfortable, welcoming on a very cold -5degrees evening. Lovely staff who sorted out minor problems instantly and courteously Really felt that staff were taking care of elderly guest--me Good breakfast and very low cost very convenient to my student grandaughter'sflat(reason for visit)

The building itself is superb with most original features intact. It is spacious and comfortable. The staff seem to always be on hand to help, but are never intrusive; a difficult balance, but they achieve it. The bar and restaurant are both good with a relaxed air. We left with the feeling that we would visit again.

No lift! We were staying with 2 elderly relatives who both found the stairs to the second floor hard work.

Fantastic hotel! Great staff and food, our room was a great surprise... One word ....wow!

Staff friendly, breakfast good, room clean

Our room very small but clean and tidy

Good location and nice breakfast

Room a little small