Royal Exeter Hotel  

Staff were welcoming and engaging. Facilities good.

The floor boards in the bedroom were exceptionally creaky!!!

Excellent breakfasts. Selection of bars.. Comfy bed...very helpful staff.. Good location for beach.,

We had very noisey front room overclub which shut at 2.00am... Also facing roundabout.. Wonder if because cheaper online booking! woken twice in early hours by fire alarm being set off from club/ private fuction... offered 20%discount off next visit, should have been taken off this visit as I have ill health and may not get back there again...staff very pleasant while dealing with complaint.. be prepared for very young cliental Fri/Sat at open bars - but gave jolly atmosphere not place for quiet drink!

Very Nice Hotel

Simply everything, it was fantastic

Polite staff nothing to much trouble clean rooms , comfy bed

Well asked for a smoking room and the first room offererd on entering smelt like a ash tray I suppose thats what I asked for but last time I had a smoking room it smelt fresh on entering,and it was summer so smoked out the window anyway ,the room was at the top of the house and acctually didnt think that room was worth the money , bad reception on the telly bad angle to watch it felt dingy, anyway like I said my fault its just I smoke out side most of the time and didnt want to sleep in that smell, but asked to be moved and you gave me a non smoking room and that was fab ,and it will teach me not to be lazy next time lol but hasent put me off, really like the hotel and staff

Comfort and helful staff

Great hotel and friday night entertainment. Very good breakfast and evening meal. Cannot fault it.

We found this hotel to be friendly, welcoming and affordable. We would definitely recommend it to others.

Nothing.

I last stayed at the hotel around 8 yrs ago prior to its refurbishment. The restaurant and bar areas are greatly improved. Large open space in the bar area. Nice relaxed atmosphere.

The room I was allocated had a strong smell of cooking as it was located above the kitchen area. I am sure that other rooms away from that area are perfectly ok. Reception staff could drastically improve their welcome. No questions asked with regards how the guest has found their stay, etc. Paint work / wallpaper a bit tatty in places, both room and public areas. Could do with basic touch up.

Friendly staff, high standards throughout hotel. Clean ,comfortable, big rooms, free parking !! (on site)

The customer service that I received upon my arrival was excellent. I would thoroughly recommend this hotel, clean, great customer service, great location.

Good central location with good facilities. The staff were very helpful and friendly.

I chose the hotel mainly because of the location: I was attending a concert at the bic which is across the road. The staff were friendly and helpful and the room was fine. There was adequate parking (at least there were spaces when I arrived at 7.30pm).

There was noise from the two bars downstairs in the early evening but it wasn't really a problem. Somewhere in the shower cubicle to put soap/shampoo, etc would be a good idea, especially as the sink in my room was in the bedroom. I ordered breakfast in my room and it would have been nice to have had the option of having it a little later (the service ended an hour before the breakfast service in the dining room). These are minor gripes however and the hotel is good value.