Royal Garden Hotel  

I have stayed here time and time again in the Garden Room on weekends to London as Booking.com gives special weekend rate. I love everything about this hotel especially the location and the view of Hyde Park from the room.

I don't like that internet is not free but at least the minimum charge is five pounds for two hours which is quite acceptable.

Localtion & staff attitude.

Post 2pm. Given the keys but the room had not been serviced, we then had to wait one and a half hours to get it serviced. Incomplete service, robes and crockery ommitted. I had to demand refreshments as compensation for the period we waited. Upgraded but to a smoking suite.

Hotel has benefitted from a major update to the rooms which are clean and fresh. Service is good but old problems still persist.

I have stayed at the Royal Garden many times. It is disappointing that despite its refit some problems remain such as the intense cold that comes through the windows overlooking the park. The noise of the lift being transferred through the air conditioning in rooms close to the lift lobby. The hotel has not moved with the times and still insists on charging for Internet access. The £20 per device per day fee is enough to ensure I will look for other hotels in the area for future trips. If the hotel can supply premium rate tv for free why on earth charge for WiFi. Guests paying £300 per night do not appreciate being told to go to McDonalds if they are unhappy at paying the hotel access charge.

great view,great location,great staff,very nice stay

rooms basic bathrooms the same,not a 5 star standard room but hotel probarly is.

The bath was fabulous - rarely is a bath deep and/or long enough to stretch out - very luxurious!! Location is great for both leisure and business purposes

Room fronted Kensington High Street so quite noisy - would request room overlooking Hyde Park/Kensington Palace on future visit

Hospiatble staff. nice, relativley spacious room. neat bathroom. great audio system inside the bathroom allowing classical music puffs to enjoy a nice shower. Nothing I have called for ( toothpaste, iron, valet to take the bags down) took more than five minutes , they were FAST.

I had to commute a bit extra than i am used to, since the hotel is near the circle/district line,so changing the line is necessary for almost any trip.

A combination of location, service and excellent facilities.

Location was excellent being very close to Harrods and with nice views of Kensington Gardens. Good food, clean and confortable rooms and friendly staff with the advantage of almost guarenteed parking although ncp carparks have just taken this over and it now cost £35 for 24 hrs.

A very good hotel in an ideal situation. Very pleased with the refurbishment with the exception of the park terrace bar. Its lost its comfy feeling. Would always go back.

Great location on the edge of Hyde Park - easy access to the West End and Harrods is just a short distance away.Very friendly and helpful staff. Relaxed atmosphere throughtout the hotel. We really enjoyed our stay.

Very convenient for the Royal Albert hall

The location is perfect but staff has to be trained .

Breakfast is not included of the package also Doorman is not active to get your baggage from you.

It was very central for our daughter's wedding in Knightsbridge. Also, many of our family stayed at the Royal Garden hotel so we were all together.