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2-24 Kensington High St, Kensington and Chelsea, London, W8 4PT, United Kingdom – Show map
Excellent location – rated 9.1/10! (score from 1221 reviews)
Rated by guests after their stay at Royal Garden Hotel.
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1220 verified reviews
They speak your language!
Royal Garden Hotel's staff speaks: Russian, Dutch, Italian, French, Spanish, English, German, Arabic
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and costs GBP 20 per 24 hours.
Private parking is available on site (reservation is not needed) and costs GBP 35 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Russian, Dutch, Italian, French, Spanish, English, German, Arabic
2:00 PM - 11:30 PM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged GBP 35 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1221 reviews
Value for money
Show reviews from:
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everything was good
Perfect Location Good quality room service Extremely fast WIFI
Every thing was spot on
Had to pay for wifi
the location was perfect, room was lovely bathroom was nice and spacey
being charged 50 pound incase used any mini bar or other facilities which I didn't to be told it would be added back to my back account after 6/7 hours and still haven't received it and it is now Tuesday
Your staff were without fail cheerful and helpful. Food delicious
I think it is outrageous to expect your guests, who are paying for a premium service, to pay £ 20 per day for wifi. I refused to do so.
The room, restaurants, staff. Where do you begin. The short stay was truly memorable.this is truly a luxury hotel service beyond compare
Location Ideal Staff more than helpful Room upgrade was appreciated
Ridiculously expensive wifi and breakfast
Very near to everyone
Check in time
The ambience is incredible. Interior is beautiful. Love the view of London from the tenth floor rooms. Would definitely be going back.
Internet is £20 for 24 hours! and they don't allow you, for some reason, to connect with BT Wifi which is free!! Not sure what the monopoly is for internet, but I think people should be able to choose if they want the hotels' internet or connect to another free wifi like BT or O2.
The very friendly and helpful staff.
Lovely hotel, room service excellent. Staff very friendly. Min Jiang restaurant is amazing
Room walls are paper thin and I ended up having to listen to the neighbours having very vocal noisy sex all night. I felt like I was stay ing in a very expensive back street brothel. No swimming pool or steam/sauna so I don't think the term spa is relevant. WiFi is £20 a day. For £150 shoebox room I expect at least free WiFi. WiFi does not cost £20 a day!!!!
If u book privately they give u free wifi and not through booking.com
Small rooms, old hotel, been to better places with 3 stars
We enjoyed great Asian food together which was lovely and the service was equal to it..
Only thing I can say is, it's quite tricky navigating the main road there at High St Ken. Safest way is to cross at the traffic lights at the park..
Quiet rooms, spacious gymnasium and friendly staff.
paid wifi,I didn't use it because it's expensive
everything in this hotel is such a nice! Stuff are so kind and always helpful. The room is clean and tidy, decoration is very nice, and bed is comfortable. It worth that price!
Only the transportation is not that convenient to get to the city center, but not a very big problem.
The quietness ,no stress ,excellent service,and kindness.
No bad experiences
The location is quite central, with easy access to transportation. Hotel is comfortable and friendly staff. We were upgraded to a more spacious room after the first night as the pressure in the shower was inadequate. Particular mention goes to Aaron and Laura at the reception for their excellent responsiveness and focus on making everyone feel welcome and comfortable.
While hotel is well located in Kensington, it is not as convenient as Mayfair/Green Park properties that give easier access to Oxford St/Bond St shopping and theater district.
The room was lovely and clean and peaceful. Bar staff were great and friendly
Our view from room was disappointing, no views of Kensington park. It was valentines night and the chambermaid tried to enter our room 3 times before 10 am when checkout wasn't til 12!!
We had a wonderful stay at the Royal Garden Hotel. Only a 10 minute walk from The Royal Albert Hall, perfect location for seeing shows. Room service was excellent and shower was divine.
Staff pleasant , room very cramped Queen room 10th floor Room service food very good
The tv played in the shower
Great food friendly staff comfortable room
No free WI FI
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