The Royal Horseguards  

I cannot fault the location, which was the main reason I chose this hotel. Excellent. The london eye is right at your door step!

However for the 600 pounds I paid for a romantic weekened away which did not include breakfast I expected a room bigger than the size of a postage stamp! I was devastated!! We could hardly fit two siutcases in the room. We had to edge past one another to get to the bathroom which had zero space to put anything in there. I am well aware of the size constraints of the hotels in London compared to most hotels around the world but for this amount of money . don't bother!! I had stayed at the Walford Hilton 2 weeks prior and my room was twice the size and close to half the price and was 5 min away from Covent garden. Unlesss you have money to burn or won the lotto and can afford a suite, look else where!! I paid extra to have a room with a view of the river thames. The room did have a view.........of trees. Could barkey see through them to see the river and we were not allowed to open the balcony doors. Once again ...not impressed for what we paid. There are plenty of other hotels which are cheaper and offer alot more.

Great value in a good location. Staff were frienldy and very helpful, room was excellent and the bed provided me with the best nights sleep Ive had in quite some time!

It was the best hotel we have ever stayed in. The design and decoration and touches, such as tv in bathroom were superb. It was in a beautifully historical building and as soon as we walked in we knew we were somewhere special. The staff were attentive and polite without being overbearing. The bed was wonderfully comfortable and the bathroom was fantastic, wonderful bath and shower. Location, superb, bang in the centre of all you would hope to see and visit in London, yet we had a wonderfully peaceful night.For us it was a real treat and our only regret is we are not well off enough to book 2 nights, we would really like to sample the restaurant food and wine. Will definately save to stay in this wonderful hotel again. Magical weekend,thank you.

The central location near a tube station.

No spa or swimming pool

Acess to room earlier than advertised time

Queue's at reception

We had a delightful room. The ambience was wonderful, staff were slow but pleasant.

Double bed quite small. Bathroom small and shower difficult to operate. Breakfast whether full or continental is dreadfully expensive. Makes no sense.

Bar superb, staff superb, room and view outstanding, price worth it. Will say the bar was a little over priced but fitting with the rest of london hotel bar prices. Got engaged there and its was the perfect weekend

Excellent and quiet location in Whitehall and very central. Staff very courteous. Decor was nice.

I was on the ninth floor where there was no heating. The room and whole floor was freezing. The ac unit in the room was noisy. The breakfast is a fairly sparse offering for £20 and overpiriced. The public rooms do not provide greap privacy.

Staff and service is excellent, location was perfect. A beautiful hotel

Minor complaints really, bed too small, and £6 for a small pale ale frankly is ridiculous.

Central position ,perfect for my wifes birthday celebration weekend, all staff very attentive ,very enjoyable visit, with the comforts of home

prices can be a bit expensive when you are an occaisional visitor but this is , london and you can expect to pay more , but this comes with what is being offered,status,quality, standing ,service,and history,and ranking.and type of hotel

Location, good rate, design of the room (although the room was small), comfort of the bed and bathroom, free Wi-Fi

Size of the room (too small for a 5* hotel), no view in any of the standard rooms (instead you get to see an ugly backyard with fans)

The location is perfect for those of us that want to shop, sightsee, visit the theatre, listen to some jazz or just generally wander around to see how the other half live! The hotel is literally a one minute walk from the Embankment tube station so the Northern line, District and Circle lines and the Metropolitan line are on hand to whisk you off to Sloane Square, South Kensington, Earls Court, Picadilly Circus, Oxford Circus, Leicester Square, Tottenham Court Road just to name a few - all without having to change! Just a few minutes walk and you can visit the South Bank, Houses of Parliament, Big Ben, Westminster Abbey, Soho, Covent Garden, gawp at No. 10 from the end of Downing Street, you name it. What about the hotel itself? We booked a standard room but upgraded on arrival to a larger room overlooking the Thames and the Eye. It was extremely comfortable and certainly worth the money we paid for it at mid January rates. Possibly five star prices later in the year. The hotel staff were extremely helpful and efficient throughout our four night stay. All requests to the reception, the concierge and housekeeping were met promptly and accurately. As an example, there was an issue with the "rain shower" head over the bath - didn't seem to spray evenly. I mentioned this at reception on our way out in the morning and when we got back in the late afternoon it had been replaced by a new one. Cannot comment on the hotel restaurant as we ate out every evening and preferred to sip our coffee and munch our croissants for a fiver per head rather than £22.00 a head for breakfast in the hotel. Practical for the "suits", but not necessary for the average tourist! A perfect stay.

Had a great time. Liked it all!