The Royal Horseguards  

Su exclente ubicación. A faltar, habitaciones para fumadores

todo , es U N hotel excelente

Esta muy bien el hotel y sobre todo bien situado

En primer lugar que creo que al llegar te informen con más detalle de las instalaciones del hotel, había un club de caballeros ingleses al cual teníamos derecho a entrar y nos enteramos porque nuestro hijo jugando entro Por otra parte, con lo caro que es el hotel no entiendo como no esta incluido el desayuno que por otra parte es cariiiiisimo

Falta de servicios complementarios y el precio

El Hotel está perfectamente ubicado, puedes ir a los principales lugares caminando, la zona es muy linda y elegante, el servicio en el hotel es muy bueno, había una oferta en el desayuno a mitad de precio y la verdad está muy bueno y variado. La habitación no es enorme pero si muy cómoda, no te hace falta nada. Me encantó estar en este hotel, regresaría sin pensarlo!!! Gracias

Su atención y confort.

Excelente hotel muy bien conectado, el trato del personal para destacar, la habitación y la cama de primer nivel. Había una promoción para desayunar por 15 libras p/p que nos pareció muy buena.

Probablemente la mejor ubicación para conocer Londres, puedes caminar hacia casi todas las atracciones mas importantes.

Ha sido una estancia excelente. Baños muy grandes y comodos. Habitaciones grandes con escritorio grande.

El unico punto negativo es que la habitacion daba a una corte interior con poca luz.

Estuve en el hotel el pasado fin de semana 5-6 mayo, y la experiencia ha sido del todo positiva. La ubicación es inmejorable, en frente del London Eye, y a cinco mnts de Trafalgar squeare, con el metro a la vuelta. Estuvimos en dos habitaciones ejecutivas comunicadas (nº 559-561) que, aunque no daban al Támesis, daban a una calle muy tranquila. Las camas eran muy cómodas y los cuartos de baño muy amplios y de limpieza un 10. Por poner alguna pega, en nuestro baño que tenía ducha, ésta no cerraba hermética, había que estar pendiente.... No cogimos desayuno, porque en relación precio-calidad (unos 30€) viajando cinco personas no valía la pena, ya que hay muchos restaurantes en la zona.

Buen trato y excelente ubicación. La habitación tiene hasta el ultimo detalle (paraguas, reproductor de iPod, tele en la ducha o bañera)

No tiene persianas y las cortinas oscuras son demasiado pequeñas.

Lovely decor though not always comfortable. Good location. Nice room with all the amenities

Small English speaking staff. Seemed inconvenienced sometimes to "help". Not warm environment/staff. "Know your audience" And make dining reccomendations accordingly etc. Lack of cozy comfortable area for light food choices and drink.

Excellent staff and facilities in a great location near to most of the major London landmarks. Hotel is always spotlessly clean and the service is always second to none. Our 3rd stay an d will definitely be back!!

Extremely happy with the whole trip. Particularly impressed with the staff - helpful, friendly, efficient and courteous.

Can't think of anything I was unhappy with.

When I arrived at hotel, my credit card, was charged with the cost of the room accepted plus two hundred pounds for possible charges. But I didn't spend this amount (200.00). In this moment I am waitting, still, to back the money. Thanks a lot for helping me.

The location was first class and the food was excellent. The facilities were very good, the room spotless and comfortable and the hotel was lovely.

The food and drink service was incredibly slow, and our group was served different courses at different times. It was the same over two meals. With the exception of the Concierge staff, most of the staff were foreign and it made making yourself understood difficult and led to several mistakes in food and drink orders. The staff were charming, but having English as a second language proved problematic with both reception and restaurant staff.

Location and comfort

Nothing

We recieved an upgrade as we had stayed before. This was an unexpected but delightful touch.

The house-keeping didn't stock up the tea and coffee stock. A very small matter but meant we had to go and collect some when we came back from our evening out.

The staff were fantastic.Could not have been friendlier or more helpful. Location is of course great. We were lucky and had a great room with view. Ticked all boxes for us, could not have enjoyed being there more than we did

Only tiny quibble, bar prices were a bit steep. Although we didn't need to use it, the room service menu was also pricey.

Porters very good

Sound proofing poor,woken at 6am by next room talking

The restaurant and the restaurant staff.

After a tiring journey from Lincolnshire and arriving at 2-30pm we were told our room would be ready in 30minutes. In fact we were kept waiting 1hr.45minutes which made it 4-14pm.This delay cost us our afternoon. We were not best pleased and no-one seemed to care.

Location near all we wanted to do

Expensive

The room was beautiful we were upgraded with views overlooking the Thames and London Eye. Huge double bed

The Buffet breakfast not great although we were given vouchers at £15 each. Normal price was £30 each which is too much for a breakfast.

All staff were helpful and cordial; room was comfortable and roomy, with view of the Thames; everyone seemed determined to make us feel welcome.

very intricate methodology needed to make lights and shower function. Could use some simplifying.

The entire experience from early check-in without issue through our luggage being picked up and stored for the day was delightful. Breakfast in the dining room was a buffet but foods were fresh and the proper temperature. Hot toast as well as tea and coffee were brought by waitstaff. The small bar was a great place to relax and drinks were well mixed.

My only complaint was not being able to stay in London for a few more days.