Royal Hotel  

Great food in a very friendly relaxed atmosphere. Fantastic location with views of harbour & Lews castle from most bedrooms. Very nice staff. Hotel is decorated to a high standard and us very comfortable.

No exclusive guest lounge but the lounge bar is and adequate alternative. WiFi was unreliable.

There was nothing to dislike, really. I especially liked the black pudding!

The serving staff in the bistro and restaurant were excellent - there simply weren't enough of them! They seemed to be run ragged and looked rushed off their feet. They apologised profusely that my main meal was served late, even though I didn't really think it was, and offered me a single malt on the house in recompense, but a couple more people would make the place seem less frantic and provide a more relaxed dining experience.

friendly and functional, not fancy but not plain either. Met our needs very well.

My room was nicely decorated and had everything i needed, hair dryer, iron and TV with a good few stations. The shower was just ok, it was hot but could have been more powerful. I couldn't get wifi to work in the bedroom but it was fine in all the public areas. The restaurant and bar areas were modern and nicely decorated and the choice of food was good.

An authentic atmosphere with wonderful food at an amazing price.

My room was very cold on arrival and in the morning...

The Helpfull staff and the quality room.

Location and friendliness of staff

Pricey

1. The Towels. 2. breakfast served to the room (£3.00 extra). Staff have friendly attitude.

Room with view over carpark - and noise of kitchen vent.Grubby common areas and stairways.Food relatively pricey - cooking OK but unremarkable. Only has a bar with restuarant tables and a restuarant, there is no lounge area to sit and relax in the evening. Its a bit B+ - OK but not brilliant.

Well located, close to town centre and shopping area. Comfortable room with pleasant view over to the castle.

Cramped bathroom. Shower didn't work in one of the rooms. The cafe's "afternoon tea" was very limited - tea and biscuits or waffle with ice- cream (without the ice-cream as the machine was broken). No scones, muffins, tea cakes or fresh cream cakes. When asked whast was meant by afternoon tea, the waiter said "well, you can get a cup of tea in the afternoon".

Väldigt trivsam miljö och perfekt läge för en weekend på Hebriderna. Väldigt trevlig och hjälpsam personal och restaurangen hade väldigt bra mat.

Have stayed before and ideal for my needs

It was very central.and food good but pricey.

It was very expensive for what you get, have stayed in much better for half the price and even less in country wide hotel chains. The room I had was next to a duct system that was so noisy I had to turn the TV way up to hear it, the fan with-in the duct did not go off until late in the evening about 10.00pm approximately, my room was not cleaned on second night and tea tray not filled, at price I was paying would say this was scandalous, also very poor parking only enough for about 6/7 cars and some of these spaces taken up by staff.

I have stayed fve times and the location and food are excellent

This was my fifth stay and first time in a back facing room (room 10) and a totally different experience to the front rooms. Noises from staff using the recylcing bins until 12.30am and from the heating plant. Feel these rooms should be discounted as marred the experience as difficult to sleep.