The atmosphere, the room, the greeting at reception, the coffee, tea, biscuits, cafetier, chocolates, clean bedding

Steve المملكة المتحدة

Nothing to complain about exceptionally friendly and welcoming staff. Lovely clean hotel and fantastic bed and pillows best 2 nights sleep I've had for a while . Great location opposite train station ,short walk to centre .Will definitely be back to this hotel .

Mandy المملكة المتحدة

The staff were very friendly, we got upgraded on our anniversary. The four poster beds were very comfortable in a spacious room and very clean. The location was great, opposite the station, and within minutes walk of town centre for shops, bars, restaurants and the thermo baths.

Soleiman المملكة المتحدة

Location, friendly very helpful staff, bar, restaurant, cleanliness. Very happy stay.

Robert أستراليا

Good location by rail and bus station. Good single room, excellent breakfast and lovely staff. Clean and comfortable.

Jill المملكة المتحدة

Really great location opposite the railway station.

Susan المملكة المتحدة

The lovely staff, the location and the room amenities.

Natalie كندا

Very close to rail station & town centre. Hotel is only 3* but the room provides a large assortment of tea & coffee, bottled water. Very comfortable bed & room lovely and warm. All the staff were friendly and professional. Excellent breakfast.

Helen المملكة المتحدة

Staff exceptional, great breakfast, great room size and ambiance

Trevor المملكة المتحدة

Location, facilities, breakfast, friendly and helpful staff. Bar was comfortable, the gentleman that was behind the bar was attentive and helpful and spoke with knowledge about what was on offer. Lovely selection of bar meals and the option to eat in the Brunel Bistro. Breakfast was delicious. Plenty of choice. Excellent service. Would definitely recommend.

Amanda المملكة المتحدة