The Royal Hotel  

We stayed in the bridal suite for one night this room was nothing really special very basic ifthis is mean to be a bridal suite of a room other then it may have a bigger bed from the rest of the hotel, Tea and coffee facilties in the room very poor ,we have stayed recently in another hoel and the room and services was excellent .

very poor on tea and coffee in the room to offer , Very basic room and disapponting for a bridal suite

This was a perfect place for my daughter and son in law to spend their wedding might. They were very impressed with the suite they had and found it very comfortable.

It was perfect for my dStaff were very friendly and helpful. The only problem we had was when I paid in advance, they didn't know about the lower cost I paid through the web site. However this was sorted straight away. Also when they checked out in the morning, they tried to charge them again. And found that my payment had been taken off someone else's room. It was sorted out quite quickly but may have upset some people.

in one word ..... nothing

the hotel is desperately in need of a refurbishment. the room we stayed in was disgusting , i can honestly say the worst yet. the ensuite bathroom was the like something from a 70's museum , again the worst i have ever had to use . The continentant breakfast was a joke the staff were incompetent/ unhelpful/disintereted. The only decent thing in our bedroom was the new door , but due to the strength of the door closer and there being no handle on the inside you had to have a grip like garth to open it using the snib of the lock. Basically the hotel is disgusting. if you are thinking of staying here , please please do not . there are a few other hotels up the street which i wish we had considered.

It was what I needed for an over nigth stay while in the area for a party

No breakfast

Friendly staff and good room rate.

Decor a bit old fashioned and in need of updating.

Friendly helpful staff, old world charm, centre of town and close to railway station.

It is bit unfair to critisise the hotel for the behaviour of other guests, particularly on New Year's Eve, but we were given a room which seemed to be in the centre of a block booking of a large party that occupied many rooms with doors kept open and music playing most of the afternoon until we went out. During the night, the noise was exceptional and we got no sleep at all. As far as we knew, the hotel had one duty manager and we saw little point in complaining in the middle of the night on New Year's Eve and it would be a case of one room complaining about many other rooms so we would be in a minority. Although, we have no complaints about the hotel itself, the whole experience would make us reluctant to return.

No issues this time. Have booked again

The staff were very nice and friendly - that was about it.

I am sorry I didnt take a camera to report back to you. The photos of the rooms on a search on the internet for The Royal showed really lovely rooms. So i was greatly disappointed in the interior of the hotel on arrival - very old fashioned and tired and in need of a coat of paint. The room looked like it had been furnished from a mix of things from a 2nd hand shop, cracks in the walls, large black damp spots on windowsills, very dated looking with a big modern flat screen tv on the wall that was almost wider than the bed !! The linens were clean - and having travelled for 17hours I would have slept on clothes line !! - unfortunately I would not rate the hotel at all.

Bed and quiet snoooooze.

Rotten windows,crisp packets left behind bed unit,hole in the wall near u bend in toilet,noisy fan in bathroom/toilet,radiator not working in bathroom and ceiling above bed needs changing too many holes. Room 7, just needs paint and diy

The hotel has been used by the Gotch family for over 200 years

This hotel needs complete overall. I visit every year and it seems to be going downhill fast. The existing structure is not being used with any imagination, no need to pull down any architecture, but the space at the back could include a lift and proper toilets for disabled. The nightclub next door, could become the new reception area. All the rooms need new central heating and new windows. Kettering Council are modernising the town, and will be promoting the town as an Arts area. Investment would be rewarding if the hotel is advertised successfully.

Great location and good value for money

The curtain in my room let in all the light and it was extremely hot but it was during a heat wave!