Royal Hotel- Bridge of Allan  

The Reception lady was polite and friendly and the best thing about the hotel.

The waiting staff for our evening meal were very off hand and silly to the extent of serving our coffee in a teapot. In the morning instead of leaving our newspaper outside our door the lad who brought it up woke us by loud hammering on our door at 7am. The furniture and in particular the chairs were very tatty as most of them were torn. The carpets upstairs in the passageways were filthy, but clean in the bedroom. One side of our bed was against a wall which made it very difficult to get in or out.

The TV was in a good position mounted to the wall

The hotel had a strange smell, unclean. My bedroom smelt of damp and the bathroom had mould in areas. The seats in the dining area were shabby and torn. My wife was fortunately unable to come with me on this occasion, which is why I had booked a double room as a surprise. Very dissapointed and she would have been surprised.

Very good service for dinner and breakfast well done also staff were very friendly with a great knowledge about surrounding districts from hotel very helpfull

Good to see the hotel being refurbished but pity we were not told this when we booked .Also why is it you can get cheaper rates from internet sites than from the hotel itself .You could be missing out with this happening

The main hotel was well presented and appearfed vibrant

I was in the annexe which was 300 yards away. It was just a bed and breakfast facility but charging the same as the main hotel. Failed to provide even basics such as a bread roll or mustard.

Our room was large, clean, comfortable and modestly priced. Ideal for us as a base for visiting our son at Stirling Uni and sightseeing. Staff were always polite and friendly.The hotel is a lovely old building which has a relaxed feel to it. High end luxury its not, just good, honest, old fashioned comfort. Will definitely be back.

Have stayed on number of occasions - good location and reasonable price. The breakfast is very good and had toiletries and biscuits with tea/coffee facilities in room.

Waited 15 mins (me and a man delivering pizzas), for someone to come to Reception at Check in. We searched the hotel, as there is no bell for attendance, but still had to wait for Receptionist. Hotel being refurbished - room small and cheap furnishings, Had to ask twice for tv to be re-tuned as reception was non-existent (was told reception downstairs was fine, but rooms down there were out of commission at present). Gave up on tv after that.. Probably be better after refurbishment completed, as hasbeen fine in the past.

It was clean. Staff when I checked in were friendly.

The room was freezing cold. Even after I switched on the radiator it was cold. Plus the hotel asked if I wanted an alarm call, but then never made it.

As a solo traver in my early twenties no tv working in any of the rooms it was a long night as a student had no money so could not go out .

The staff we're very inviting on arrival. Was very pleased with the warm welcome, so much I made a comment to my partner. The cleanliness of the room was nice, well sized bedroom, extremely comfortable bed and breakfast included in the morning was very good. I would certainly recommend to friends and family and would stay again.

Historical building in an up-market Scottish town, close to University of Stirling, City of Stirling, Stirling Castle, the Wallace Monument, and to the breathtaking surrounding countryside. Great local ammenities and with free hotel parking.

Our first impression of the building was that it seemed somewhat rundown. Lack of attention to general maintenence, repairs and cleanliness of the building, windows and internal fixtures and fittings. In what is otherwise a wonderful old building with such character, it left us feeling that it was rather neglected.

The hotel was very good and the staff very helpful courteous and polite. Breakfast very good with excellent waitress. The only two things that were not up to scratch was the lift was a little troublesome - I have difficulty with stairs so used the lift every time - not a major issue though. The floorboards creaked rather a lot which although I was never disturbed by other people we felt uncomfortable that we may disturb others. Overal we very very pleased.

It would benefit from a major upgrade internally.