The Stuart Hotel  

It was awful-would make me think twice about using your website. My. Room. Was above disco- stopped at 1 am. People in next room had a party at 4 am. Breakfast not served til 8 am ghastly

The bed was extremely comfortable and the decor was nice. Plenty of parking and is located near the Westfield shopping centre. Very good price. I would suggest that you choose the family rooms as the doubles are quite small.

The bathroom smelt strongly of urine and I was quite unhappy about it on the first night however I soon came to realise that it was the shower curtain that smelt and thankfully there was not any urine present. Think they need to keep on top of the cleanliness as the bathroom was not very nice. I would have liked the bedding to have been changed after the first night.

Did the job required and had own off-road parking.

Noisy Air-Con near bedroom window was troublesome. Pity that should circumstances change, no adjustment/cancellation possible.

We visited The Stuart Hotel in September 2011 on a trip to Alton Towers, hotel staff were friendly and helpful, the room was very clean with everything that you would expect. The room and the hotel had been upgraded to a very good standard. Good location for shops and restaurants, at a very reasonable price. Only criticism was that the air con unit was not working properly. Wouldn't hesitate to visit again

The food was fantastic and the staff were very friendly and accommodating.

It was to hot on a night.

Hotel modern and clean. Room really nice and clean. Bar very relaxing and modern, lots of car parking spaces one of the best hotels i have been in for the price

there were some random noises and creaks constantly throughout the night which i can only presume was the heating system, but apart from this cannot fault it....

The Stuart Hotel was a last minute choice due to a impressive price. I can say however that even though I paid a little amount I didn't feel it meant my bathroom should have/smell of mould, or that I should be kept up until near 3am from the bar music downstairs and the drunken guests stomping about. The breakfast was okay, however the set up was unorganised. Other than the few disappointments my night did go well. :)

Very helpful staff on our early arrival. Good room facilities with everything in working order. Warm room with good decor. When we advised of some defect in the bathroom the staff took note and offered to pass the information on.

I feel the location is brilliant, and the price is great also. Although we would of liked to stay for breakfast it was just a bit too pricey. The rooms are very comfortable and clean, and this is our 5th visit in 2 years!

Staff were very obliging and helpful, no charge was made for the children which was very much appreciated. The staff set up the sofa bed for the children, moved furnature about for us and reacted promptly when we had a couple of difficulties. Extremely freindly people; thanks.

We had to move rooms in the evening as there was a function going on directly underneath us; we could hear everything including the dj (maybe not the best room to have put a family with young children). However we were moved without any bother. Also noticed that in both rooms there are some minor issues such as the radiator in the bathroom of 250 is unsecured, the air con didn't work, some of the lighting in room 200 (our new room) doesn't work. Also we both hit our heads on the wall mounted TV's - which are unadjustable. I still have a lump to remind me!

Good location, good price, standard rooms - a little bit on the small side, but acceptable for what we paid.

Small rooms, walls were very thin and could hear everything going on around you, bathrooms were quite old too.

found the hotel was in a good location for me but it needs some updating for the amount charged for the room