The Royal Terrace Hotel  

Hotel staff are good

The room is too small. And the room in the basement are big but you get bad view.

The outside

Very disappointed . First room really small and dirty, no apologies from reception but gave us a slightly bigger room which was tired and in need of updating.Later found cobwebs on walls .wall Ironing board no use unless you are at least 7ft. There were no towels in swimming pool area and and drains were not cleaned in steam room / hot tub area our entire visit. 5 mins in taxi to station not 500 metre walk, quite misleading.when asked if we had enjoyed our stay receptionist not at all interested in our answer. Definitley not up to the standards of a 4 star hotel. We have stayed in some lovely hotels in Edinburgh but unfortunately this wasn't one of them.

I've like the rooms of the hotel because they were very spacious. The hotel has an afternoon tea which is very nice and I recommend it.

I did not like the fact that when I went to check out they invented some complaints to charge us more. They said we smoked in the room and we had to pay 50pounds more. I was speaking with the manager explaining him what happened because my father lighted a cigarrette when we entered in the room the first day because he did not speak english but after 1min I entered and said to him that there was an small paper where was writting "non-smoking". The manager said that we had a message in the TV, but I have never read the tv, I just switch it on and off. He came to the room and said it smelled tobacco but he had to take in account if a person smoke, his clothes also smell tobacco and after 3 days in a close room it was normal a little bit of smell. After a long discussion we agreed to pay 30pounds except of 50, thing that was kindly from the Manager but after paying 3 days in this hotel expending money in its bar, I cannot understand why he did not believe us. Before I always think that if you pay an extra cost, the client always has the reason. Well, not in that hotel!!!

The Hotel was in a central location near to shops castle and resturants.We came to Edinburgh because it was my husbands 70th birthday and it was something he always wanted to do and he was not disappointed we hope to visit Edinburgh again in the near future.The hotel was very friendly and welcomeing,staff went out of their way to make our visit a lovely experience.

The central locatio

The location was amazing. Near to the centre but far enough away for it to be quiet. The room was amazing, paid for a double room and ended up in a suite. The staff were all very friendly and helpful. The food in the bar and the restaurant was amazing.

Excellent location and a very nice hotel

Staff were very helpful and friendly. Pool was great but could use some refurb as somethings were broken. Bedroom was lovely and even though so close to the city centre it was very quiet. We would use it again.

The hotel was in a great location. We stayed there over New Year’s Eve weekend and it was in a prime position to access the city, as well as being right next to Calton Hill which we went up to watch the fireworks with a spectacularly lit-up Castle backdrop. On a cobbled street which did have a Royal feel and lovely view from our front window.

I think the price was a bit hiked up, but it was the best deal we could find for nye. Also, parking is an issue – if you are staying during the week be aware that you might struggle to find somewhere to park.

Very very overpriced but did stay on new years eve.

Room was next to the lift which was noisy and kept me awake in the night.

Welcoming,clean,and efficient. Lovely room and nice staff. A particularly good location being reasonably quiet,and yet a fairly short walk to the main shops and Playhouse theatre.

We felt that for the price per room that we paid a continental breakfast could have been in with the price.

The position The receptionist was friendly

Characterless Motel/travelodge style No free parking

location was close to the playhouse town centre and most of the bars and restaurants staff were very friendly and efficient