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59, Mount Ephraim, Royal Tunbridge Wells, TN4 8BE, United Kingdom – Show map
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17 properties in Royal Tunbridge Wells
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175 verified reviews
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The Royal Wells Hotel's staff speak: Spanish, English
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 3.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 175 reviews
Value for money
Show reviews from:
This thoroughly modern hotel offers dynamic, contemporary accommodation at an affordable price.
Score from 256 reviews Good
A Grade II Listed mansion built in 1762, Hotel du Vin Tunbridge Wells has a fine restaurant and stylish rooms. Tunbridge Wells Rail Station is a 3-minute drive away.
Score from 171 reviews Very good
Set within a 19th-century, Grade II listed building, the American themed Smith and Western Hotel offers unique, individually decorated rooms, just a short walk from the historic Pantiles shopping...
Score from 216 reviews Fabulous
Just 10 minutes’ from the city centre, Mercure Tunbridge Wells has a swimming pool, and modern rooms with flat-screen TVs and satellite channels. The M25 is within easy reach.
Score from 223 reviews Good
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Courteous and helpful staff.
Took a long time to be served in restaurant and several things off the menu. Didn't cater well for vegan diet although requested in advance.
Staff were courteous & helpful Room was a good size &well fitted Hotel has an excellent position
The hotel is in a great position for exploring the town and doing last minute Christmas shopping. We had lovely rooms next to each other with bathrobes, lovely cosmetics and super bathroom. The breakfast was very tasty with great service despite the fact that it was busy. Thank you.
There was nothing to dislike - the staff could not be more helpful. We wish them well with the refurbishment and hope to return again next year.
Very small room next to the extractor fans from the kitchen with the resultant noise and smell of food. Discos until midnight on both nights of our stay which reverberated throughout the hotel, but it was Christmas.
Lovely looking building
Only one bath towel and robe in the room. Extra never arrived.
Disorganised at check-in, worn and tired decor espesh carpets and lift, spare function room furniture stored in stair wells, a wedding party had taken over the entire bar and lounge area so no space for other guests, and finally they tried to double charge me on check-out (I had paid cash on check-in) and we had drinks that weren't ours on our Bill!!
A very warm and friendly welcome which was maintained by all the staff throughout our stay and should the opportunity arise we would stay here again.
Great breakfast pleasant staff
Decor in bedrooms poor chipped bath. All needs refurbishment.
All of the staff were excellent and made us feel very welcome. The room was on the small side but for a single night for a couple it was cosy rather than being too small. I had read reviews from others who spoke about ‘squeaky’ floor boards; we had one of these but if you are staying in a character hotel it is a very small price to pay. The hotel was in a very convenient position, close to town and the receptionist gave us a tourist board map in order to help us explore the shops and local attractions. We will need to return to Royal Tunbridge Wells again and will be more than happy to stay at the Royal Wells Hotel when we do.
When next we stay longer I would prefer a slightly larger room and possibly a bath tub along with the shower.
Everything about the restaurant was lovely, waitress couldn't be more helpful, dinner was delicious, followed next morning by the best full English breakfast I have had in a long time. Room tastefully decorated, warm and quiet, bed a bit soft but that's just my personal taste.
Had a slight problem with the shower, sorted out quickly and efficiently by the staff.
Enjoyed the whole experience
Comfy bed Nice breakfast Clean
TV too small for room and signal poor. Decor needs refreshing - window sills flaking, knocks on skirting boards, crack on glass table and glass loose on one of the bedroom table drawers and one glass panel missing. Fan or pump noisy all evening (either from the main central heating or maybe kitchen extractor fan
Regency hotel in elevated position but close to shopping centre and Pantiles area. Rooms individually themed. Food was excellent. Try the fixed price menu-15.99 for three courses! Staff very friendly and efficient. Shepherd Neame beer.
Outside of building badly needs decorating.Rooms on the small side.
The staff. Really nice and helpful. They make this hotel a pleasure to stay in. room nice and clean and warm. Food was piping hot on evening meal and breakfast. Nice position close to centre of town. A 10 minute walk at most. lounge cosy and comfortable. I would go back in a heartbeat. Whole hotel closing after Xmas for A four month re-furbishment. great hotel in my view.
An observation and that is all is that we had room 2 which is over the kitchen. Extractor fan food smells wafted up and through the bathroom window if open. Extractor fan noisy in the early morning but not really a problem. Areas of the Hotel a little 'tired' but not enough to worry about.
location, breakfast, parking,friendly staff
needs re decorating.bath was too high for me to use,no grab rail
Breakfast was good.
Poor lighting in the room Some of the decor/carpets were a little 'tired'
reception, evening meal, breakfast, room, bedding, towels
ambience and helpful staff
Bed uncomfortable huge tub no walk in shower
Rooms very noisy
Location Ambiance Comfort
Bed was very Comfortable & breakfast was very good.
Bedroom furniture needed replacing.
Loved the food Loved the staff who can't do enough for you Loved that fact I can bring our family dog and he was accepted all over the hotel (not in restaurant but that's expected) Loved the fact you made my mother in-law so happy on her 80th birthday party.
Room was a tad hot but you did provide 2 fans for us which helped greatly.
Breakfast and breakfast room was great and the overall ambience of the place was great too .impressive period features especially externallt.staff were friendly. Also had 2 o clock check in
Our room was pretty small and quite shabby . Worn wall paper especially in the bathroom/big stain on the carpet/cracks in the ceiling /someone elses hairs on the bathroom floor . The staff were friendly but not very efficient had to wait 10 mins for staff to attend the desk to check out
Great location for sight seeing , very friendly staff , very clean . Would like to see it again after the planned refurbishment
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