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Rubens At The Palace
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8.4
Top
Based on
377
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Julia
With friends
Loma Linda,
United States of America
July 2, 2009
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I loved the staff - very helpful and so friendly. The room was beautiful. The bathroom was super - the night light, the great shower - super! The location near the Palace and Victoria Station, busses for local travel, etc. made it a great place to stay. No - it was great. |
10 |
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Bernardine
Mature couple
Kota Kinabalu Sabah,
Malaysia
June 27, 2009
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The friendly and helpful Philipino waiters n waitresses n Dave, n Nathan,n Preb,the Irish n the Polish staff Katie at the counter were so welcoming..a good international working staff... the fire alarm at 5 am |
9.5 |
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Nicholas
Young couple
Canvey Island,
United Kingdom
June 23, 2009
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no smoking rooms even one requested |
5.5 |
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Steven
Mature couple
West Hills,
United States of America
June 21, 2009
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This reviewer provided a score but did not have any comments |
9 |
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John
With friends
Fort Lauderdale,
United States of America
June 19, 2009
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location and personal service, comfortable beds The room 423 had residue cigar smoke, The glass shield at the tub leaked . The flow under the glass flooded the floor. I fear that moisture could leak to lower levels and cause mold. |
8 |
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Kelly
Young couple
Brisbane,
Australia
June 17, 2009
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It was well located and convenient. The staff were very friendly. The room was small but clean and pleasant with a sunny outlook. A small comment here about the bathroom. The bath tub was very high which would probably making getting in and out difficult for some customers. Nevertheless it was all nicely appointed and comfortable. |
7.5 |
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Glen
Solo traveller
Fairview, Texas,
United States of America
June 17, 2009
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Quality staff, comfortable rooms, great location |
10 |
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James
Mature couple
HALIFAX,
Canada
June 12, 2009
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Convenient location, very helpful staff and very friendly. Room was clean (we are sticklers for cleanliness) and the bed was very comfortable. We were treated very well at check in including an opportunity to check our room and another (upgrade) in advance and allowed to check in before noon as we had arrived on an overnight flight from Canada. |
10 |
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Eric
Mature couple
Doncaster,
United Kingdom
June 11, 2009
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Staff quality throughout the entire hotel was of the highest calibre. Our every need was attended to on request with willingness and great charm. A triumph of service to guests. Despite your advertising which implied that rooms were spacious, for an expensive luxury room (Ours was 411) ours was suprisingly cramped. |
8.5 |
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Stephen
Mature couple
Chelmsford,
United Kingdom
June 10, 2009
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ecellent,staff, room was of the hishest quality, the bar and resturants good but expensive |
9.5 |
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Jonathan
Young couple
Sydney,
Australia
June 9, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Kathy
Mature couple
Waco, TX,
United States of America
June 5, 2009
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The wonderfully friendly and helpful staff! The delicious food! The beautiful and comfortable room! The incredible location near Buckingham Palace and Victoria Station. |
10 |
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Peter
Mature couple
Gateshead,
United Kingdom
June 4, 2009
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Al the Staff were froendly and the breakfast was the best I have ever had in any London Hotel |
8.8 |
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Anonymous
Mature couple
Australia
June 4, 2009
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central position |
10 |
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Anonymous
With friends
United States of America
June 2, 2009
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Location Stairs in room. |
6.5 |
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Tina
Mature couple
Maulden,
United Kingdom
June 2, 2009
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Upgraded to a suite, which was very spcaious. Like the fact that there was a docking station for ipod and internet access. Also appreciated the dressing gowns. |
9 |
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Clifford
Solo traveller
Taunton,
United Kingdom
May 30, 2009
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Helpful polite staff, luxury feel |
9.5 |
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Kathy
Family with older children
New Iberia,
United States of America
May 30, 2009
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The beautiful room and the view was spectacular not enough towels |
10 |
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Adrian
Young couple
Hemyock,
United Kingdom
May 28, 2009
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every think was nice at this hotel would stay there again no |
9.5 |
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Samantha
Solo traveller
Chicago,
United States of America
May 28, 2009
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Proximity to parks, museums and shopping; comfortable bed. |
9 |
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Ana
Mature couple
Brasov,
Romania
May 28, 2009
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Services at teh reception desk: A Third Party Payment form had been filled in and it specified the payment of room, including breakfast. So all expenses should have been charged from the third party's credit card. Still, at checkout, the guests were charged at the reception for breakfast. |
6.5 |
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Susan
Mature couple
De Pere,
United States of America
May 26, 2009
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First, the location is fabulous, 2 blocks from Victoria station and across from the Royal Mews. Second, the staff is absolutely wonderful. Third, it is an elegant old-world hotel. Fourth, the bathroom was roomy and beautiful |
9.5 |
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Daniela
Family with young children
Bucharest,
Romania
May 22, 2009
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hotel,staff ,comfort were excellent |
10 |
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Mary
Family with young children
Cabinteely,
Ireland
May 21, 2009
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Location, helpfulness of staff, cleanliness of hotel.Quick check in and out. Beds and rooms a bit small |
8.5 |
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Larae
With friends
Monument,
United States of America
May 17, 2009
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The staff was very accommodating, helpful and friendly. We particularly enjoyed the breakfast buffet each morning. Riding the elevator, although it always worked, was a bit disconterting. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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