Russell Court Hotel  

It was nice and close to the centre of Bournemouth, clean and tidy, and good value. i would stay there again, and while it certainly was not luxury, for £25 I would recommend it to anyone else.

Absolutely nothing to like about this hotel

We weren't sure whether this was an hotel or a bail hostel! Unfriendly mistrusting staff fermented this view. WiFi should be free in all hotels!!!

Location was fine. Receptionist and bar man very pleasant. Breakfast room staff very pleasant.

Welcome at reception followed a script which was officious, and this was equally evident in the room brochure - no sense of welcome but rather a set of rules for people we would rather not have here. TV/radio needs a programme guide, too many 'adult' channels.. Carpets were dirty. Window frame not clean. Towel rail did not work, Bath plug missing so a bath was not satisfactory and yet wasted gallons of water. Owner/manager totally ignores guests even when they are making an adverse comment. Car parking charge should be shown on website to avoid surprises.

It was a well run friendly hotel rooms were good nice big bed and very nice shower we stayed on the room only tariff ideal for a family who dont have much breakfast, we will return again soon many thanks for a pleasant stay regards david and caroline bailey

Room was recently redecorated and had everything I needed for a short stay also bathroom was fresh, clean and tidy. Bed was comfortable and was on road side but couldn't hear traffic. Hotel has a great location and is only a short walk from nightlife and the beach.

First impression when you walk in is that it needs an upgrade. Lift is very small and can only fit 1 person with a suitcase. Carpet throughout the hotel is dirty and unappealing. Have to pay extra for wifi, though reception was good in room. Front of house staff seemed a little unprofessional but perhaps this was more the atmosphere of the reception area bringing them down.

We spent two nights in the Hotel and on our last day the weather was absolutley awfull so rather than carry our cases with us we asked if we could leave them at the Hotel until we were ready to go to the station to catch our train. We were told we could but would have to pay £2 per case!!! Never had this before anywhere!! We left taking our bags with us!!!

The shower was exellent, the bed was comfortable to. Exellent location for the shops, cinema or the pavilion theatre.

I would of liked breakfast included in the price. I thought the price they were asking was too high.

It was a beautiful hotel, right on top of the shopping centre,park and beach. I would reccomend and stay again myself when I visit. The staff,especially the night porter was very helpfull and made us feel welcome. :) thankyou x

There is not a bad word I can say about the hotel or staff itself,although I think car park should be free to guests.

We were here for only a two day break and found the hotel very good friendly and convenient.

The only thing that put off me off was the £5 charge per night to park the car. This was the first time I had to do this in all the time we have been coming to Bournmouth. Only because of this we will not be booking this hotel again.Apart from that very enjoyable couple of days.

Location

Dirty , very tired , overpriced , unloved ....will never stay here again

The staff were friendly, courteous and efficient. The hotel was close to the beach, restaurants and theatres. The price of the room was great value for money. The cooked breakfast was excellent.

Nothing at all.

The food was very good and the staff are very friendly

Russell Court Hotel is very close to both the sea-front and the city centre, and is within walking distance from the train station also, so it has very good location.

The staff were unhelpful and not at all friendly. They didn't make any effort to make us feel welcome - very cold and clinical, not at all like you're on holiday. The room was small and shabby, which was expected because of the price, but did not expect there to be black mold covering the ceiling of the shower. Staff said that they would clean it and then didn't - then said they would clean it the next morning, which was no use to us because that was the day we were checking out. Staff were very reluctant to assist in any way, and it was very awkward to request that they help with anything. The room was sweltering hot, the bed was hard, and there was a lot of traffic noise from the main road outside, so it was difficult to sleep. We did everything we could to stay out of the hotel as much as possible because of the unfriendly staff and uncomfortable room. Could not have stayed there more than 1 night, so would really not recommend to anyone that wants a holiday where they can spend any time relaxing in their hotel.