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Most recent booking for this hotel was yesterday at 23:44

Score from 320 reviews Very good 8.2/10

Mercure Tunbridge Wells Hotel

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Most recent booking for this hotel was yesterday at 17:49

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hotel Overlooking Tunbridge Wells Common, The Royal Wells Hotel is a traditional hotel within walking distance of the town centre. It offers 2 restaurants, 3 bars and free parking.
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Salomons

hotel A 7-minute drive from the centre of Tunbridge Wells, Salomons lies in 36 acres of picturesque grounds, and offers high-quality en suite rooms.

Most recent booking for this hotel was yesterday at 17:50

Score from 315 reviews Very good 8.5/10

Newest reviews for Russell Hotel

  • James
      U.S.A.
    31 August 2014

    it worked for an old hotel. no lift so i got my workout in. Down the street from a shopping mall. great breakfast.. i would go back

    8.3

  • Anonymous
      United Kingdom
    26 August 2014

    close to town centre and main roads.

    needs decorating and breakfast room rather stark.

    7.9

  • Anonymous
      U.S.A.
    23 August 2014

    Very little.

    I got bit by insects. Bed uncomfortable and the springs would pop and make noises. Very creepy.

    4.2

  • Russ
      United Kingdom
    23 August 2014

    Free WiFi, Location, on site parking, large room

    Decor very shabby, dark and tatty bathroom, uninviting and souless dinning room, poor breakfast

    5.4

  • Bill
      New Zealand
    20 August 2014

    Position, room size, parking.

    Bar was rather boring, no real service, a little tired actually.

    7.9

  • Timothy
      United Kingdom
    18 August 2014

    Good medium range hotel.

    Nothing

    7.9

  • Francis
      United Kingdom
    18 August 2014

    Location - the Russell Hotel is just a 3 minute walk from Five Ways, commonly regarded as the town centre. Also, the room was excellent; very tidy, spacious and with comfortable beds. The bathroom was very good.

    The bar only sold bottled beers; it was not a proper bar. But that is a triviality, as there are plenty of bars in town. Immaterial.

    9.2

  • Alex
      United Kingdom
    17 August 2014

    Staff friendly. Bed clean and comfortable. Breakfast excellent.

    My friends and i had a triple room on third floor. Although clean very scruffy decor and only chair in room was an old arm chair that was horrible, cushion didnt fit ..... Suggest throwing it away!

    6.7

  • Emma
      United Kingdom
    13 August 2014

    Rooms smelt Dirty

    5.4

  • Fiona
      United Kingdom
    12 August 2014

    Great location, the breakfast was good and it was good value for money. The shower looked dated but worked really well.

    The hairdryer didn't work, so I had to go to the reception with wet hair to pick up another one. The bed was really soft and uncomfortable and gave me a back ache.

    6.3

  • Anonymous
      United Kingdom
    11 August 2014

    Location was good being on the edge of the main shopping area

    Leaking roof (we were in an attic room) and velux windows also let in water.

    5.8

  • Duncan
      United Kingdom
    10 August 2014

    Reception staff were helpful and informative. Thanks

    5.4

  • Andrea
      Switzerland
    10 August 2014

    Very friendly staff, good Location near to town

    décor needs some treatment, carpets may be removed

    8.3

  • Joan
      United Kingdom
    5 August 2014

    Area around hotel

    Decoration outside was good, inside needs same treatment.

    5.4

  • Neil
      United Kingdom
    2 August 2014

    Nice big room in the annex, with a kitchen, leather sofa and large bathroom.

    Dirt and dust behind the headboard on the floor. Mattress was quite flat and hard.

    7.1

  • Fred
      United Kingdom
    1 August 2014

    location was excellent, breakfast was good

    Hotel needs updating, the decor was poor

    6.7

  • Michael
      United Kingdom
    1 August 2014

    Ideal location for us

    The decore was tired (but clean) and the breakfast was well cooked but it was cheap sausages.

    5.4

  • Barbara
      United Kingdom
    29 July 2014

    I checked in on the 26th July and checked out on the 27th July. We were given room 50, when we entered the room, the room was nothing like we expected,seen previous picture on the internet. Anyway the room was so horrible I was scared to walk on the carpet, everywhere I looked was horrible, from a hole in the bathroom floor, the wall paint coming off, the carpet, the furniture just horrific. This was the worst stay ever, I am sure you are aware of the condition of this room. To top it up it was so hot, right at the top of the building. I also had an accident when coming down the stairs which I let the receptionist know at check out. I appreciate he only charged me £90 for the room but I honestly wouldn't pay more than nothing for that. I don't like to complain but the whole experience has left me very unhappy, how can you advertise your room on the internet for £99 when clearly that room is not worth that kind of money.

    3.8

  • Linda
      Australia
    27 July 2014

    Nice staff and breakfast

    Noisy and small

    5.8

  • Anonymous
      United Kingdom
    23 July 2014

    I would have liked 2 bath towels as 2 guests staying unusual for just 1 bath towel to be provided.hotel could do with being updated

    7.1

  • Thomas
      United Kingdom
    20 July 2014

    Comfort, quiet, privacy, polite and helpful staff, consideration given to my age and limited mobility. Food well prepared for breakfast, and willingness to comply with specific requests.

    No nearby bus-stop, and location near the top of a hill - this obviously can't be helped, but presented me with real problems.

    7.1

  • David
      United Kingdom
    17 July 2014

    The staff were very helpful from the moment I arrived. The facilities were excellent. Everything you needed was there. The bar was the cherry on the cake. Excellent all round.

    The parking was an utter nightmare.

    8.8

  • Jenny
      Switzerland
    15 July 2014

    Nice breakfast, staff were helpful and friendly, place not too far from train station.

    Very slight damp smell all old houses have.

    7.1

  • Anonymous
      United Kingdom
    15 July 2014

    Only concern were the windows in the bedrooms which were not childproof by any means. latches easily lifted and windows opened. A concern when leaving children alone in bedrooms.

    8.3

  • Nick
      Poland
    15 July 2014

    basic rooms, but nothing missing. easy to find, and central location

    breakfast needed to be a lot better.

    5.8

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