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136 Boxley Road, Penenden Heath, Maidstone, ME14 2AE, United Kingdom – Show map
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24 properties in Maidstone
Including hotels, apartments, villas and more.
106 verified reviews
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Best Western Russell Hotel's staff speak: English
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BBQ facilities, Garden, Terrace, Sun terrace
Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar, Special diet menus (on request)
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 8 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 106 reviews
Value for money
Show reviews from:
Just 5 miles from Maidstone, Larkfield Priory Hotel offers free parking and free Wi-Fi. With an on-site restaurant, the hotel is within 1 mile of East and West Malling Railway Stations.
Score from 322 reviews Good
This modern Hilton hotel has spacious rooms, an indoor pool and a well-equipped gym. Maidstone town centre is within a 10-minute drive and the M20 motorway is less than 0.5 miles away.
Score from 396 reviews Good
Grange Moor Hotel is set in a quiet location 0.6 miles from Maidstone town centre. With landscaped gardens it offers en suite rooms, a restaurant, and free parking.
Score from 513 reviews Good
With free parking and stylish bedrooms, Oakwood House features a popular bar. Set in leafy grounds, the hotel is situated in Maidstone.
Score from 292 reviews Good
The staff were not overly helpful which as we found is not surprising as they all lose their jobs next month as the hotel is to be bulldozed to build 15 houses. the occupancy of the hotel was very low which again is possibly due to the forthcoming closure
NO PROBLEMS APART FROM VERY LOW PRESSURE SHOWER AND COLD
The russell is close to the maidstone studios if you are going to a show.
freezing cold room (431).
Love the fact that it's pet friendly. This is a BIG plus as I travel back from Germany to UK regularly and always bring my dog.
I wish there was someway of having something to eat or drink that didn't involve putting the dog in the car or having room service.
Staff helpful and pleasant.food is very good. I doubt could have done better on the budget.
lovely big bed, lovely breakfast. also room service meal very nice and delivered very promptly by a very friendly young lady
I spent the entire night awake as the room was overlooking a recreational seating area that was used throughout the entire night by drunk guests. As far as I am concerned I payed for a room to spend the entire night awake . Very disappointing
The Location was excellent and the staff and facilities were also excellent
Very polite staff, stayed there for a Saturday night out on the town!
Old world style.
House keeping not done one day. Stairs made it difficult to get bags up to the room. Too expensive for the facilities available. Room key didn't work the lock so we had to re pack to change rooms.
Wifi and the breakfast was good,
The double bed was 2 bolted together, so fell between the gap all night, the crouch was broken and the shower had no pressure you had to stand directly underneath to have any hope of a shower, spoke to staff not bothered
The bed was very big and comfortable Decor and furniture are dated but tasteful and good quality, and room was very clean
Rooms are not sound proof and we were woken up by a crying baby a few times. Breakfast was OK but could be improved
The receptionist was very accommodating and helpful. The hotel setting was lovely. The room was comfortable.
The price of breakfast was quite expensive at £12.95 each. There is a harvester just down the road which does breakfast for £4.99.
General comfort of the room. Pleasantness and helpfulness of the staff. Will def return when in area. Excellent Breakfast.
Lavatory seat will not stay up on its own ! ( not good for male persons) Hot tap right side on basin.. Left side in bath. Bit confusing. I had problems getting correct temp of water for shower. Generally, plumbing (taps) past renew by date. Room 303.
evening meal good but breakfast was not hot under the buffet heating system
Full English Breakfast
Ensuite bathroom needs a bit of updating
Large bed Easy wifi Bathroom
Poor sound proofing in the room. Quality of staff bar/dining room. Food - OK but could so easily have been very good.
Plenty of space in the car park, big bed, big room, wifi, good breakfast.
The noise of the traffic on Boxley Road
Classic old building hotel which has been fitted out tastefully. Staff were very helpful. The garden area out the back is a beautiful idyll.
Traffic can be noisy on the main road. The part of the hotel we stayed in got quite cold at night.
the television option were set in polish so couldn't use tv pproperly or change back to english. Shower was useless. Fire alarm went of accidently at 7.00 am no apology after complaining i had £10 knocked of the bill. Was more annoyed to find friends who had stayed in the same hotel that night had the bill totally discounted due to being woken after complaining
No lift or no mention of one in the write up. Stair steep could do with extra hand rail was not informed of a wedding there wedding guests noisy & could not get ground floor room
Stop-over before traveling on the Eurostar to Europe. Convenient to historical sights. Small room, but comfortable. Left before breakfast ( not included).
Rather noisy guests during the early hours of the morning.
I had two excellent courses in the restaurant and hope to return to sample more of the menu.
There was no lift so I had to carry a suitcase up 2 flights of stairs - though a rather small receptionist did offer to help.
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