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136 Boxley Road, Penenden Heath, Maidstone, ME14 2AE, United Kingdom – Show map
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23 properties in Maidstone
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94 verified reviews
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Best Western Russell Hotel's staff speak: English
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BBQ facilities, Garden, Terrace, Sun terrace
Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Snack bar, Special diet menus (on request)
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Business centre, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout, Designated smoking area
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 8 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 94 reviews
Value for money
Show reviews from:
Grange Moor Hotel is set in a quiet location 0.6 miles from Maidstone town centre. With landscaped gardens it offers en suite rooms, a restaurant, and free parking.
Score from 524 reviews Good
Situated in the heart of Maidstone, just 250 metres from the River Medway, this family-friendly Premier Inn Maidstone offers a bar and restaurant.
Score from 307 reviews Very good
The King Charles Hotel is located in the heart of Medway, just a 10-minute walk from Gillingham town centre and Rail Station. Free parking is also provided.
Score from 849 reviews Good
Neighbouring Leeds Castle, the Mercure Maidstone Great Danes Hotel is built around a Georgian country house with 26 acres of private grounds.
Score from 265 reviews Good
Love the fact that it's pet friendly. This is a BIG plus as I travel back from Germany to UK regularly and always bring my dog.
I wish there was someway of having something to eat or drink that didn't involve putting the dog in the car or having room service.
Staff helpful and pleasant.food is very good. I doubt could have done better on the budget.
lovely big bed, lovely breakfast. also room service meal very nice and delivered very promptly by a very friendly young lady
I spent the entire night awake as the room was overlooking a recreational seating area that was used throughout the entire night by drunk guests. As far as I am concerned I payed for a room to spend the entire night awake . Very disappointing
The Location was excellent and the staff and facilities were also excellent
Very polite staff, stayed there for a Saturday night out on the town!
Old world style.
House keeping not done one day. Stairs made it difficult to get bags up to the room. Too expensive for the facilities available. Room key didn't work the lock so we had to re pack to change rooms.
Wifi and the breakfast was good,
The double bed was 2 bolted together, so fell between the gap all night, the crouch was broken and the shower had no pressure you had to stand directly underneath to have any hope of a shower, spoke to staff not bothered
The bed was very big and comfortable Decor and furniture are dated but tasteful and good quality, and room was very clean
Rooms are not sound proof and we were woken up by a crying baby a few times. Breakfast was OK but could be improved
The receptionist was very accommodating and helpful. The hotel setting was lovely. The room was comfortable.
The price of breakfast was quite expensive at £12.95 each. There is a harvester just down the road which does breakfast for £4.99.
General comfort of the room. Pleasantness and helpfulness of the staff. Will def return when in area. Excellent Breakfast.
Lavatory seat will not stay up on its own ! ( not good for male persons) Hot tap right side on basin.. Left side in bath. Bit confusing. I had problems getting correct temp of water for shower. Generally, plumbing (taps) past renew by date. Room 303.
evening meal good but breakfast was not hot under the buffet heating system
Full English Breakfast
Ensuite bathroom needs a bit of updating
Large bed Easy wifi Bathroom
Poor sound proofing in the room. Quality of staff bar/dining room. Food - OK but could so easily have been very good.
Plenty of space in the car park, big bed, big room, wifi, good breakfast.
The noise of the traffic on Boxley Road
Classic old building hotel which has been fitted out tastefully. Staff were very helpful. The garden area out the back is a beautiful idyll.
Traffic can be noisy on the main road. The part of the hotel we stayed in got quite cold at night.
the television option were set in polish so couldn't use tv pproperly or change back to english. Shower was useless. Fire alarm went of accidently at 7.00 am no apology after complaining i had £10 knocked of the bill. Was more annoyed to find friends who had stayed in the same hotel that night had the bill totally discounted due to being woken after complaining
No lift or no mention of one in the write up. Stair steep could do with extra hand rail was not informed of a wedding there wedding guests noisy & could not get ground floor room
Stop-over before traveling on the Eurostar to Europe. Convenient to historical sights. Small room, but comfortable. Left before breakfast ( not included).
Rather noisy guests during the early hours of the morning.
I had two excellent courses in the restaurant and hope to return to sample more of the menu.
There was no lift so I had to carry a suitcase up 2 flights of stairs - though a rather small receptionist did offer to help.
Nice airy rooms with high ceilings, well decorated and a good size. Nice comfy bed. Nice outlook onto a well kept garden
Hard pillows! The bar was a bit small and lacked a certain something.
Hot weather and very hot room, no air con.
lsck of air con, breakfast expensive addition
The level of equipment was excellent and service was friendly and professional.
The water pressure in the shower could have been better.
Must say the position is lovely, view,and it was a pleasantly quiet room part from the noisy resident who at 1am considered bashing the room doors ok....good car parking available.....the reception very helpful.....the breakfast for the cost could be a better standard and more choices.....get a better quality of bread and choice....e.g. Granary,French,brioche,fruited bread e.g.with walnuts, seeds, dry fruit."...
In the shower when the doors are close one needs to clean the runner from the inside......also to double check a little closer to the grouting ......the gap between the basin divider and the shower door doesn't give a pleaset feeling....when one looks down The lack of air conditioning and an up to date iron tha has the cover over the water tank would have been helpful otherwise the water is unable to stay in the iron so one cannot use the steam function. The fan also needs maintenance, and the lack of a lift is not acceptable this day and age as most people have luggage especially if there is a wedding to go to.....
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