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Russ Hill, Nr Gatwick, Charlwood, RH6 0EL, United Kingdom – Show map
|Double or Twin Room with 8 Days Parking|
|Double or Twin Room with 15 Days Parking|
|Family Room With 8 Days Parking||
|Family Room With 15 Days Parking||
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2 properties in Charlwood
Including hotels, apartments, villas and more.
781 verified reviews
They speak your language
Russ Hill Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Restaurant (buffet)
WiFi is available in public areas and is free of charge.
Public parking is possible on site (reservation is not needed) and charges may be applicable.
Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Trouser press, Fax/photocopying
Newspapers, Safety deposit box, Family rooms, Heating
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 781 reviews
Value for money
Show reviews from:
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Food was 50-50 Not worth the money
Fire alarm in the middle of the night
The bed was uncomfortable pillows are hard and as we walked into the reception to check in and check out it was full of refugees.
Shuttle bus to and from Gatwick Airport.
had a sleepless night due to noise level and uncomfortable bed.
Clean comfortable room with all mod cons. Good breakfast. Quiet location in country surrounding. Huge old house with many bedrooms so usually no trouble with making a late booking.
No window in bedroom and internet only in entrance hall. Poor phone reception.
Location to Gatwick and value for money.
Room basic, clean, quiet; Buffet meal quality better than the pub chains/good value; great staff, helped with setting up Wifi. Breakfast more than adequate/full fry up, cereals, juice etc., Easy to park and check out.
no air/con working no tv remote control
Inexpensive, especially when 2 weeks parking is included.
Now seems to be getting used as an asylum-seekers' holding centre, so don't come if that's a worry for you.
Staff were very good and parking
Couldnt get in restaraunt due too immigrants staying there. Beds lumpy and uncomfortable rooms looked and smelt dirty Cleaner just opened the door and walked in the room even though told to come back later . Won't stay again Would rather sleep rough !!!!!!
The cost to stay for a night and park the car for a week was a huge improvement to the last time we stayed here,(8 years ago). The cost of meals and drinks were also a lot less than last time ( used to be overpriced) and the service was still good.
the public areas were reasonable and busy. the restaurant was busy and did not seem to be bad value for money. plane noise was not bad considering how close to gatwick we were.
thin walls. heard everything next door did! beds not very good, but it was the mould in the bathroom that really upset us, it was black on the tiled ceiling and around the sealed shower edges. needed a good clean. rubbish outside the window and was growing weeds. couldn't wait to leave so left without breakfast.
Ilike the grounds entrance to hotel looked very posh loverly wallpaper
The breakfast it cost me 19pound for both ov us it was stone cold the food was awful sausages rock hard I cut into it and my breakfast went all over me! But the bar was nice just breakfast awful
Food and room where fine
Excessive number of asylumseekers and immigration detainees
Buses stopped early, shall not use this hotel again, sorry.
The bed was very comfortable and considering we didn't arrive until the early hours had a good night sleep.
The room was to small, I have come across bigger cupboards. Very disappointed, as we have used your hotel on numerous occasions.
The Chicken Tikka Masala & Rice I had in the bar was nice and the bar staff were professional.
I was a single female traveller and was met at the door and in the hotel foyer by about 20 men of different nationalities all hanging around the area, sitting on the seats and leaning against the walls. I also found the same in the bar area with groups of men sat at tables without drinks or food. I went to go to the restaurant at 8pm for dinner and found a queue of about 100 foreign nationals being lined up for their dinner with what appeared to be a bouncer on the door. They were being herded like cattle & included babies & young children. Personally I felt uncomfortable, intimidated and unsafe in a very shabby hotel. It was a horrendous experience!
If you can put up with average service, very limited facilities given the cost of this hotel you cannot find a cheaper hotel with car parking at Gatwick
I personally would not stay again, the limited facilities were too restrictive for my liking. Bar closing at 10:45, no food served after 9:30. Hotel very dated
I like that it's close to Gatwick and is a nice place to stay, I all so like the building
Transfer bus stops at 20.45 and if you have a delay you have no choice but to get a taxi but the price of taxi was not bad
Good location for the airport with easy long stay parking.
It's time to invest in a new mattress!
loation is handy for airport , car parking a plus
hotel is now very dirty ,organisation at hotel is non existant ,(wait for evening meal was over 1.5 hours ,breakfast was a shambles ) .staff not interested !
The parking and transfers to Gatwick
This is the third time we have stayed but the owners have now agreed with the Government to accommodate Asylum seekers ( the Government pays for their accommodation and food ) and the hotel was chaotic and I shall not be using it again.
Easy access to trsnsport to Gatwick
Many imigrants were lounging around in the corridors on their phones making it in possible to walk with your suitcase without having to confront them I have stayed 5 times before and this was the first time it has happened
Able to park my car without problem. Able to borrow iron & ironing board without paying a cash deposit. Room comfy & facility to make a cup of coffee & watch TV. Friendly bar to get an alcoholic drink and snacks.
I've been to this hotel a few times & am happy with it. I was unlucky on this occasion in that there were far more guests than normal, so there was less privacy and it was harder to get elbow room in the bar. I also struggled to sleep well (I always managed this here before) because people stayed up chatting late into the night next door.
The food The TV in the room ! Old fashioned!
asylum seekers everywhere
The rooms were to warm at night was sweating getting into bed
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