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Russ Hill, Nr Gatwick, Charlwood, RH6 0EL, United Kingdom – Show map
|Double or Twin Room with 8 Days Parking|
|Double or Twin Room with 15 Days Parking|
|Family Room With 8 Days Parking||
|Family Room With 15 Days Parking||
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2 properties in Charlwood
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815 verified reviews
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Russ Hill Hotel's staff speak: English
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Food & Drink
Restaurant, Bar, Restaurant (buffet)
WiFi is available in public areas and is free of charge.
Public parking is possible on site (reservation is not needed) and charges may be applicable.
Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Trouser press, Fax/photocopying
Newspapers, Safety deposit box, Family rooms, Heating
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 813 reviews
Value for money
Show reviews from:
Just 10 minutes’ drive from Gatwick Airport, The Europa Hotel features a modern leisure club and restaurant. With a picturesque courtyard garden, the hotel offers cooked breakfasts and spacious rooms....
Score from 1267 reviews Review score
Just 2 miles from London Gatwick Airport, the Airport Inn Gatwick offers en-suite accommodation with free Wi-Fi and a chargeable 24-hour shuttle service.
Score from 1635 reviews Good
With an on-site restaurant and 24-hour front desk, Ibis Gatwick offers modern rooms and an airport shuttle service. The hotel is a 10-minute drive from all Gatwick Airport terminals.
Score from 761 reviews Very good
Located on site at Gatwick's North Terminal, this Premier Inn is a minute's walk from the main entrance and the transit train to the South Terminal.
Score from 5501 reviews Fabulous
excellent all you can eat buffet for supper and breakfast but book with room to get price reductions
breakfast needs to be available maybe half hour earlier
Proximity to airport parking. Buffet dinner and breakfast was good
Furniture in bedrooms getting tired and dated.
Pleasantly surprised given other ratings, clean, comfortable, all facilities available.
The only issue was mine was an inside room so it had to have a ventilation fan going all the time. This was silent but did mean that the poor old heater had some of its efforts sucked out so not very green. Room was warm enough though and Health and safety require it.Staff did offer an alternative room but it wasn't that much of an issue
Reception staff not helpfulll and very moody
Heater wise not enough for the cold weather
Vary good value for the money
Choice of either restaurant service or bar meals.
Not being informed that there would be no bus service running for our return to the hotel so had to get a taxi at a cost of £16. Customer service had a devil may care attitude when we tried to address this issue.
Good base for working near Crawley
When i was staying here in the summer my room was burgled and all my clothes. Tablet and even my toiletries were robbed !!!! I have received no compensation what so ever from the russ hill hotel. ....
The list is endless, steer well clear
Good polite staff and good service
The room was clean and tidy and a decent size. It is nice to have a bath in the bathroom.
There were no other 13amp sockets other than the one the tv was plugged in. So no option to watch the tele whilst charging a phone etc.
No window to room.. No sockets to charge phone!!
Polite helpful staff
Mattress was so old we could feel the base while we slept. There was a used broken hypodermic needle under the radiator.
Cost of parking for 2 weeks included in room fee. Appears to have new ownership (Britannia to Life hotels?). Less foreign staff, appears cleaner.
Bathroom (ground floor near restaurants 63?) needs attention, w/c loose,too close to basin, floor may need repairing, hot water from basin came through dirty and with an air lock possibly due to lack of use. Restaurant and bus fees have risen. Location slightly out of the way (although we have stayed here before and knew this). Bus transfers from Gatwick airport not frequent enough
Spacious lounge, spacious rooms, nice reception, friendly staff
the buffet is awful !
Value for money. Well designed room. Good facilities. Well run and exceptionally friendly restaurant.
Nice and easy location friendly staff
Parking car in secure parking and take keys with you. £10 taxi to Gatwick Airport (Normally £16 £69 for room only for one night plus 15 days parking If your not expecting 5 star accommodation excellent deal.
No lift to floors Restaurant more like a Pub than Hotel. Room small and cramped and in only fair decoration condition
Clean, basic and reasonably priced for what you get. Free Overnight Parking.
Location: dark country lanes to reach site. I did not appreciated to be charged 50p to use debit card??? this was not mention at the moment of booking. Of course there is not a cashpoint on site. Hail to the greedy!
That we was approached rudely and aggressively by staff asking why our smoke alarm went off when we had clearly just walked in from outside to smoke.
Fair price fair hotel to sleep Clean hotel. 24hrs reception. I had good rest for 2 nights. They offer breakfast and dinner buffet at reasonable price. I had breakfast it was good.
They charge small ammount if you pay by card. They could say that beforehand. Country lanes to drive to reach destination.
Have a bus straight to gatwick... though we didn't use it... but for one poor night it would do... it is cheap for a reason... expect the worse and you might be lucky to sleep.
Carpet was dirty.. I had to stay wearing socks No net No staff service You can hear your next room as if they are sitting in you lap The worst hotel I have been so far... and I have been to hostels before.
The evening hot buffet meal is always very good and for £10 excellent value
The hotel really needs a lift trying to get heavy cases up the stairs is difficult when travelling alone. Hotel needs decorating and the standard rooms are not very welcoming. Curtains look very old. Needs a complete revamp but for the price and a quick overnight to the airport it is ok
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