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Newest reviews for Russ Hill Hotel

  • Karl
      United Kingdom
    2 September 2014

    Rooms spacious, make your own tea and coffee in room. Nice location.

    Food expensive and bland.

    7.5

  • Stephen
      United Kingdom
    30 August 2014

    Had a refurbished room. Modern fresh and comfortable. Lady on Reception is lovely and recognised me from previous visits.

    Room quite small

    9.2

  • Shareen
      United Kingdom
    29 August 2014

    The room was comfortable and clean. We got a budget room and for what we paid I was happy with it.

    6.7

  • Roy
      Jersey
    29 August 2014

    The staff were very helpful

    Food could have been better The single rooms had little or no storage.

    6.7

  • Wanda
      United Kingdom
    29 August 2014

    staff very friendly clean substanial restaurant good location parking on site location is good for Gatwick felt secure, for parking and sleeping very grand looking would stay again

    a little clearer signage for directions

    8.8

  • Douglas
      United Kingdom
    27 August 2014

    Quiet. Polite and helpful staff

    Wndow to hallway in room. No phone service at all

    5.8

  • Paula
      United Kingdom
    26 August 2014

    The room was lovely overlooking a lovely field with 3 horses in it, spacious, clean. There are lovely walks through the wood just behind the hotel. But its also close to Gatwick airport.

    The planes flying overhead are very loud and disturbed me the first night, but by the second night I had got used to them.

    8.3

  • Rajesh
      United Kingdom
    26 August 2014

    The Location

    It was way too small. bathroom was so very small that couldn't fit even smallest person of us. We chose this not of less price but cos of closest to our location.

    6.7

  • June
      United Kingdom
    26 August 2014

    easy to park and sort out bus to airport very relaxed stay and ideal start to the holiday good staff and very clean

    8.8

  • Christine
      United Kingdom
    26 August 2014

    Shame as the building main areas had some nice period features.

    Room size ,lack of upkeep, depressing decor....more character in a youth hostel....

    3.8

  • Anonymous
      France
    25 August 2014

    The staff were friendly & efficient. The WiFi facility. The food was excellent in the bar. Quiet and peaceful most of the time. Nice grounds.

    The main problem was the absence of a lift, as we are an older couple. Also, the buffet meals in the restaurant was the same for several days running. Lack of facilities for mid morning coffee etc. If you have had an early breakfast and a walk in the grounds, it would be nice to be able to have a relaxing coffee/ tea. in one of the lovely lounges.

    7.9

  • Anonymous
      United Kingdom
    24 August 2014

    Near ness of airport

    Room was old needed a bit of tlc

    5.8

  • Iwona
      United Kingdom
    21 August 2014

    We very like smoking room , because we are a smokers and make are feel very comfortable. Good value for money. Excellent, we will be back.

    Nothing, everything was fantastic.

    9.6

  • Simon
      United Kingdom
    21 August 2014

    Very dated

    3.8

  • Marion
      United Kingdom
    19 August 2014

    The reception was poor and quite rude and unhelpful. The room was far too small but in excellent condition.

    6.7

  • Ian
      United Kingdom
    19 August 2014

    Attitude of staff Quality of the bed Very poor quality breakfast for a very high cost

    3.8

  • William
      United Kingdom
    19 August 2014

    Very spacious , nice entrance area friendly staff.

    Areoplanes over head to much noise if I had known that you were over the flight path i would not have stayed there.

    5.8

  • Caroline
      United Kingdom
    19 August 2014

    Great location, easy to find, plenty of parking, excellent sized family room. Great full English breakfast!

    Hotel needs lots of work as cracks I wall paper and woodwork

    7.5

  • Philip
      United Kingdom
    18 August 2014

    The staff made our stay very good especially the restaurant staff

    Hotel needs updating with decor

    7.9

  • Judith
      United Kingdom
    16 August 2014

    Clean and comfortable

    Long wait for our bar meals.Had to chase 3 times

    7.5

  • Rosemary
      New Zealand
    15 August 2014

    Narrow hallways. No window except skylight. Noise of fan going all night.

    6.9

  • Anonymous
      United Kingdom
    14 August 2014

    The staff where very helpful, l liked the hotel because it is very spacious. The food was very good.

    If l had been staying for a holiday, l would have asked for another room, when l looked out of the window, the view was an air conditioning unit!!

    8.3

  • Edward
      United Kingdom
    14 August 2014

    Not much

    Skylight in room. Aircraft noise at night. Food awful. Television old with tube on the way out. Bath rather than shower. Surcharge for debit card.

    5

  • Anonymous
      United Kingdom
    13 August 2014

    The Airconditioning wasn't working so the room was boiling and we did not have a window to open on a hot summer night not very good!

    5

  • Ahmed
      United Kingdom
    12 August 2014

    Location near Gatwick

    Old furnitures, curtain colours were faded, bed making noises, Old wardrobes, Very old TV ( 1999 model or about that time). This hotel clearly does not invest in modernizing the facilities.

    4.2

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