Ruthin Castle Hotel  

Lovely old hotel, in beautiful grounds. Good breakfast; cooked costs extra but we felt that there was no need as the choice provided was so varied.

There is a lift, but it does not serve every floor.

This is an amazing hotel, full of character and charm. We were very impresssed and would definitely stay here again.

The staff were extremely friendly and helpful. The location was beautiful and a perfect relaxing get away even with two small children.

It was perfect!

I have known the castle for many years, its location and grounds are beautiful. The staff were attentive and courteous without being obtrusive. Within the restrictions of a very old building the room was comfortable but tired. The public rooms of the hotel cannot be faulted.

The bathroom was very small, the toilet bowl was badly cracked and leaked, albeit clean water. Judging from the dirt in the crack this had been there for some time. The shower cubicle was grubby and the cauIking of the tiles damaged. I reported this to reception and the faults logged into their diary. It will be interesting to know if this is remedied. (Room 220). Bearing in mind that this was an overnight stay only I was not too put out. Had the stay been longer I would have asked to be moved.

I liked the sheer size and ambiance of it.

The Castle is very hard to find in the dark. The only signpost we saw for it was as we were entering the castle gate. More signage would have been most useful.

The staff were friendly, the atmosphere is relaxed. The castle and grounds were lovely to walk around. We loved to see the peacock roaming around. The bed was comfy, the food was good and would definitely come again. Thank you for a lovely stay

There were some young noisey people that kept us awake between 4&5am...not good...did not like the room down stairs 115 would not stay there again and the first floor down did not smell very nice old and musty...and the decor was very poor and looked dirty and the carpets are thread bear...the last time we stayed the room was upstairs and very much nicer..but we would come again for the above reasons.

Friendly staff, large clean comfortable rooms, well furnished, very nice large bathroom with good quality shower. Thoroughly enjoyed our stay, attended the medieval banquet which was excellent. Would recommend this hotel and the banquet which can be attended with or without a hotel stay.

We would have preferred an English rather than continental breakfast, although this could be purchased separately, but this is a minor criticism and the continental breakfast was to a good standard.

The atmosphere, space and grounds of the hotel are quite special, and I would certainly visit again.

The dinner menu in the main restaurant could have been more extensive.

As visitors from overseas, we were thrilled to be staying in a genuine castle, with modern luxury. The ambience, the grounds, the staff, the food - all were outstanding! We will recommend it to all our family and friends and believe it was one of the highlights of our holiday. We loved it so much we booked in for a second night!

Perfectly placed for a weekend visiting North Wales.

Character of the building and its location

A little shabby in places

Very peaceful

Would like to come back in winter, but worry about apparent anti- quainted heating!