The Rutland Hotel    

Friendly helpful staff and pleasant ambience.

Slightly confusing internal layout.

Friendliness of staff, location to where I was going for business and the restaurant I had booked (Loch Fyne). Fairly decent sized car park. Fairly clean, but could be better as found a few cobwebs in room, facilities good but basic in some areas, great breakfast, but need to have cup/saucers not mugs. Rooms ok, free WIFI

Probably should be closer to 3 star, as facilities and rooms closer to that, some areas do need to have some money spent on them to modernise/spruce them up a bit. Room a bit small, especially bathroom, facilities in there basic, no bath, shower open so floods bathroom and toilet area so small found difficult to use. Need separate soap, shower gel, shampoo considering 4 stars, larger towels, flannel etc, hotel info in room very limited so needs to be improved

Comfort of bed Reasonable rate Pleasant room Quiet (room 15) Convenient location for event I was attending

Bathroom a little cramped - but really wasn't a problem

staff were exellent

food was of poor quality and very badly cooked the chef on our visit should take some tuition

Good location for business at the University. Breakfast was good.

I had a very small single room. The bed was not very comfortable and the room smelt musty. The shower screen was not wide enough to stop water spraying the rest of bathroom. I have stayed here previously in double rooms which have been comfortable, but the room this time was very disappointing. I would not stay here again .

Friendly staff, decent sized room, good breakfast

Odd musty smell in the bathroom and unable to adjust the direction of the shower to avoid it spraying water over much of the bathroom. No shaver point either.

The receptionist were very helpful. Nothing else.

Drab & dreary decor in rooms & common areas. How on earth this 'place' was awarded 4*'s, I will never give credence to the awarding organisation. A disgustingly POOR hotel. We didn't dare to eat in thinking that the food would be reflected by the rest of the hotel and the ILLEGAL qualification of a 4* ???

Close to Botanical Gardens, Peak District

Cramped, noisy, facilities basic

The staff were very pleasant and the room was comfortable and clean. Shower was very nice.

Creaky floorboards, labyrinthine corridors.

Comfortable bed and room. Free easy parking

Breakfast really isn't very exciting. All served at once and cold. Soggy toast. Really needs to be much better

Broken window in unsafe condition. Dirty net curtain. Mould in bathroom. Exploding light switch in restaurant.

Staff were exceptionally friendly and the food was good quality and well cooked for the price paid

Could probably do with a make over

Helpful staff, excellent breakfast

Ghastly décor of room. Design of bathroom. \Inadequate shower.

Very pleasant room with all you need. For me it was close to where I wanted to be.

I thought £100 a night is very steep and an extra £10 per person for breakfast. I felt uncomfortable at breakfast not knowing how to order E.G. a vegetarian breakfast came with some foods I didn't want but I wasn't told I could just order specific food. It was only when I heard others stating exactly what they wanted!! Also for some reason I didn't get my coffee and didn't feel as though I could remind them.

Excellent breakfast, promptly served and well organised staff. Comfortable and spacious double-bed. Good parking. Very attentive staff. Good location for our friends, university and St. Marks. Quiet at night.

No toilet rolls on arrival in our room, although quickly remedied. Don't like the principle of automatically including a contribution to a charity on the bill (however small the contribution), which visitors may choose not to pay.

The fact that it was close to where we were visiting.

Just about everything else. Didn't like coming back to find the bar was 'closed' for a private party. Didn't like that I could write in the dust, especially on the back of the bathroom door. Didn't like the rusty soap dispensers. Didn't like all the steps, fortunately neither of us have any mobility issues, but if we did......

friendly staff

too many stairs

My parents had a double room which was lovely but my single room by comparison was small and pokey with a big crack in the window, and I was only paying £20/night jdpptgam them. The bathroom was very nice with a good shower (although it wasn't always terribly hot).

Bathroom was a bit cramped

Just about everything. The staff were absolutely charming, including the maintenance man with whom I had a chat about Alex Higgins! (Former snooker world champion).

The shower was rather tepid.

The staff were very friendly

The smallness of my room and the lack of parking spaces

Courteous and helpful staff

Bathroom not up to standard, mouldy and peeling sealant in shower

staff all lovely very welcoming

Room very noisy at night! Smelt of cigarettes. Air con didnt work, windows didnt open. Blanket on bed itchy no quilt. Not very clean overpriced at £120 for one night no breakfast. Limited parking also.

Room was nice, food in the bar area was good, service was good and staff were friendly.

Room needed a vacuum behind the seating and up high, just little details that you would expect from an executive room.

Comfortable; easy access to university and central Sheffield; parking available either in the carpark, or on street for a reasonable rate; cost is reasonable.

It took some time to work out how the shower worked in Room 4. I think some instructions (left on the dressing table to be read before removing glasses!) might help.