The reception welcome was not friendly, (Oh you booked through Booking people) she showed us up to our room (10) which was staggeringly hot, but after opening windows and leaving door open it started to cool. Went back to reception regarding a none working fan, but later found that the fan was OK but 2 sockets on the dressing table did not work,I told her about the water across bathroom floor leaking from toilet flush, she said well I can't get maintenance or a plumber, I don't have another room so make do.
Next morning I spoke to the assistant manager who was very helpful and immediately sent housekeeping with bathmats to keep area dry until it could be fixed. Settling our bill the card machines were not working, fortunately I had enough cash to settle, she apologised about the water and gave us a bottle of champagne as gesture of remorse.
Room was recently refurbished and was clean and tidy. Breakfast staff were helpful and pleasant, food was very good