The room could have done with a fridge; also the decor (curtains, carpet, wallpaper, pictures) was a bit tired and needed a refresh. Room was a bit cramped and the television should be on the wall in front of the bed, not to the side, as vewing was difficult. Some attention needed in bathroom - cracked bath panel, poor lighting levels, shaving mirror awkward to use. Coffee/tea unit was also awkward to use, pull down flap was not level. Needed more power sockets to charge phones etc. Pool temperature could have been a bit higher. Spa may be difficult to get into for less mobile people.
The hotel was pleasant and the staff were friendly and helpful. Location was excellent and the car park was very convenient. It was handy being able to load up the car directly from the back of the room. Spa facilities were adequate. Comfortable bed and nice hot/powerful shower, nice complimentary toiletries in bathroom and biscuits in bedroom. Towels lovely and fresh/clean. Wi-Fi was acceptable although it did seem to just drop out at times, plus I had to ask reception for password - could have been printed on room instructions.