Salthouse Harbour Hotel  

It was nice and modern and if over looking the harbour it had a great view. All staff were friendly and willing to help if needed.

Parking could be better, but had an alterative.

I loved the location just opposite the Marina. The waterfront is very nice looking with an interesting history. The hotel is comfortable and has some lovely design features and art throughout.

Wonderful setting on Waterfront. Excellent, comfortable and immaculately clean room and superb decor throughout Hotel. Staff friendly and helpful. Everything you would want for a relaxing weekend break.

Car park is a little small for the number of guests, and this might be irksome if you intend to use your vehicle regularly during your stay. There was a little ambient noise from nearby establishments, as mentioned by other reviewers, although it was not intrusive.

We received a friendly welcome on arrival. Great view from room overlooking the marina. Although located on the quay front, it isn't a long walk into the town centre. Made a nice change to have 'real' bread at breakfast instead of the usual sliced used for toast. We opted for the 'full Suffolk' and smoked salmon for breakfast - apart from the burnt bagel it was very good.

The car park is totally inadequate for the hotel - we ended up having to park in front of the bins as there were no spaces left when we arrived and cars had already been blocked in. No air conditioning in rooms, so had to leave the doors to the balcony open as the room got very hot & stuffy. Unfortunately the occupants of the next room kept going out on their balony for a smoke, so we had to keep closing the doors to stop the smell coming into the room.

Excellent hotel , would recommend a stay here to anybody, excellent breakfast delivered to the room, warm and on time. Very contemporary design which we loved, very friendly staff, everything we requested to our room was prompt, excellent.

Excellent service, friendly and helpful staff. Comfortable beds and nice bathroom.

The bedroom and bathroom were very nice, comfortable clean and more than satisfactory. The breakfast staff were pleasant and the food at breakfast of a high standard. Parking was not a problem and the parking boys were very polite and helpful.

When we booked in on the Friday evening nobody on reception asked if we required dinner for our stay. When we asked on the Saturday if we could dine the staff basically were very rude and laughed in our face. They told us how full they were and suggested nandos or pizza express near by. This was not satisfactory and we got a taxi and went up town. At no time did anyone say the restaurant was full or attempted to find or suggest a suitable alternative. This we feel was very poor service.

The staff were welcoming and polite and knew what they were doing. The interior design and decoration were interesting. The room was comfortable and very well equipped. The staff weree welcoming and knew what they were doing. The interior design and decoration was interesting. The room was comfortable and very well equipped. The cuisine was good.

It would be nice if the cold breakfast included some protein.

The most friendly and accommodating of staff. The receptionist organised a meal booking at a time to suit us and room service was prompt and generous. The room was very comfortable and quiet. The dinner and breakfast menus were imaginative. The hotel was quirky and fresh in its design features. We liked the Emma Bridgewater mugs in the bedrooms.

At breakfast our tea tasted chlorinated. It was changed immediately for us we suspected when teapots are washed some residual water stays inside the upturned teapot?

The hotel staff were first class. They were very concerned that my wife had limited mobility and moved us, without our requesting it, to a more "walking stick friendly" room. The restaurant does serve good food, but appears always full in the evenings. The view of the marina from the bedroom cannot be faulted.

As a single woman guest I felt very comfortable and safe, the staff were all very helpful in all aspects, the room was beautifully set out and very comfortable, I loved the decor of the whole hotel, I shall be up again in the summer to stay

Salthouse Harbour Hotel is a really lovely hotel. We spent one night there, and our room was amazing. A good view, lovely bathroom and immaculate throughout. The staff are very friendly and courteous. The Sunday lunch in the Eaterie restaurant is very good quality too.

i really enjoyed my stay the hotel was amazing the only thing that let them down which i know is only a small thing but as the quality of everything else was so high was the bath robes they were grey and thin and tatty and i did not and would not have put them on but the staff were great the food was amazing and the decor so well done .