The Sanctuary House Hotel  

Excellent location. Nice touches in the rooms like shower robes and quality shower products. Nicely decorated.

Whole place feels tired. Windows don't close properly. Air con too noisy to turn on. Toilet rocks on floor. Not worth the price paid. However would stay again if either prices lowered or maintenance carried out

Location is superb for so many tourist spots and for the Underground (St James Park). Very helpful and friendly staff. Rooms tastefully decorated and comfortable but on the small/medium size. Nice breakfast in pub downstairs. Lively pub with good, reasonably priced pub food and quick, friendly service. Nice choice of cask beers.

I didn't stay at the hotel i booked it for a colleague, who throughly enjoyed his stay and highly reconmended your hotel, so much so that i'm hoping to book my CEO a room next time he''s in London

Nothing

Great location, and a lovely room. Friendly helpful staff

It's a bit noisy - there isn't much traffic, but you hear whatever there is early in the morning

The Location close to Westminster Abbey, The Houses of Parliament, Buckingham Palace etc plus good transport links. It was also very clean and tidy, the decor was new fresh and modern and the staff were very helpful

Nothing really, it is attached to a pub which I really enjoyed not sure it would be for everyone.

location bar restaurant

service in restaurant poor due to lack of staff

Pub

Pub closing

Excelent Hotel, friendly staff, the best location in downtown

Comfortable Staff friendly and helpful Bedrooms good quality

Exellent location, beautiful design, cleanliness, very kind staff

Breakfast at the pub, too long service

Great place, very well located! Very clean and the staff is really attentive. It was just perfect.

Nice and clean room, good location.

Noise from the street, size of the bathroom. Expected supperior room a little bit bigger. Heated towel rail was cold all the time.

Room exceeded expectations for a London stop over. Excellent service and location. Got back from theatre to find lamps on. Beds prepared and tea and coffee etc refreshed. Bathroom also tidied.

A rubbish bin in bedroom would have been good. Also, 2 toothbrush packages as it was a double room. Otherwise it was just fab

Friendly, helpful staff. Prompt service

No parking, no valet service, no porter service

my wife and I or myself when alone have stayed at the SH for a few years . We keep on returning!

Location, location, location!!! To see Westminster and London GREAT location! Very accommodating staff!

Good location, decor and being part of a lovely pub serving good food. Rooms had a good shower, comfy bed and lift access to all floors. Pepppermints on the pillow and turndown service were a nice touch.

Nothing

The room was one of the best hotel bedrooms we have stayed in. As a Fuller's pub the food was first class.

Convenient location, friendly and healpful staff.

Small rooms, shower was not working properly.

Good central location and near to Tube Station. Clean tidy and well maintained rooms

Service at breakfast was very good

Nothing

Service!!!

Location

Terrible food

Clean and well equipped

Late night noise from machinery next to Room 505

I travelled here to run in the Marathon so it was a great location near to the finish. The hotel is also within a short walk of Westminster Abbey, Houses of Parliament and St James' Park. Very convenient for Underground stations.

Rooms quite dark and poor ventilation. Double bed was narrow and uncomfortable.