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St Georges Street, Cheltenham, GL50 4DE, United Kingdom – Show map
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46 verified reviews
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Saracens Courtyard Apartments's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 11:00 PM
6:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years is charged GBP 5 per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 46 reviews
Value for money
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the cleanliness and facilities ie: wifi, kitchen facilities tv in bedroom and lounge
the sofa was uncomfortable and couldn't relax on it. Also the bed wasn't the best creaky and everytime u moved it creaked!
Apartment was spacious. Décor was New & Modern. Would recommend to anyone & would prefer to stop again.
Mattress needs replacing. Shower head needs replacing as it was leaking.
The apartments were very comfortable and had everything you could require for either a short or longterm stay in the heart of Cheltenham so within easy walking distance of restaurants and theatre and if applicable work.
There were problems with the administration from the start but whether that was the booking agent or the management, we don't know. We then had difficulty finding the apartments from the given instructions and parked in the NCP car park before we found out where these were and had to move the car again. The apartments were adjacent to a car park so we wondered if security would be a problem and was concerned that our car would be ok even though we had tried to park it as close as possible to the apartment. We also thought that the keylock codes had been altered after we had initially entered the apartment and taken the key so likely that someone had tried to see if they could access the code and key. After being told to the contrary, we found out that there were a couple of teabags and sugar sachets but no coffee and milk in the apartment. We did not feel that the apartments were located in an area to reflect Cheltenham at its best with windows facing a fence and dilapidated brick walls, so would probably not want to stay there again.
The layout of the apartment was very modern, tidy and spacious
Main problem was the heating was so hard to fingure out and we ended up having a bad nights sleep as it was so hot. The whole car park can see in on you in the apartment and the passage way next to the apartment is not private so I was scared to open the window, which didnt help with the heat.
Poor security - front door wouldn't lock. Extremely loud TV from flat below until early hours
It was well equipped
There was to many spiders and webs and dust all over the place We also could not get in as the door is faulty The wi- fi didn't work or wouldn't connect the code didn't work
+ right in the centre! + cheap parking! (I thought it would be expensive, but £5.50 from Friday night to SUnday morning in the town centre - right next to the apartment seemed very fair!) + Excellent space + Very clean + We couldnt initially get in, but the staff answered the out of hours number straight away! + Cleaning staff arrived as we were leaving, so they are on the ball!
- We couldn't get the wi-fi to work. - Forgot to turn on the combi-boiler, so make sure you do that before getting in the shower, worth nothing in the handbook... or maybe I didnt read it fully? :) - Central heating was somewhat confusing?
It was quite hard to check in as clear instructions were not given as to where the apartment was located or how we would check in. We walked around for a while, was not easy as the apartment was in through a side lane it was extremely stressful, however called the number in the email given to me (although postcode in email given for the apartment was incorrect so went to wrong location initially) and the advisor was extremely helpful. Not something you want to go through after a long day. Onnce in the apartment all the stress of checking in disappeared, was happy with the value for money
Location, neighbours (one of which appeared to be a lady of the night with customers arriving throughout the night so little sleep). Toilet had not been cleaned.
badly equipped (no hair dryer, not one single shelf or alike in the bathroom for ones stuff), unconfortable and cheap furnished (i. e. slim and uncomfortable couch, wonky dining table) patio door on ground floor could not be locked, one heard every noise from people above No air con And the policity statements in the hallway don't seem very friendly....
Spacious, clean, comfy bed!!!! Lots of equipment eg dishwasher, washing machine, microwave, hairdryer. Had a fantastic weekend!
great location, close to high street, clean and modern apartment
sofa is not comfy at all, shower didn't work really well
I had an upper level apartment absolutely perfect. Very Easy to wander into town and this is a first class apartment.
Great central location, but off main road so nice and quiet.
- location - modern apartment with everything you need
- smell of smoke as soon as you walk in despite it being non-smoking apartment - sofa not as comfortable
Was unable to find the location at first due to it not being located on my sat nav, but I was able to contact a member of staff named Paula. She then gave me directions and was extreamly helpful, pleasant and professional.
Very clean and smart spacious apartment. Location was very central, with the luxury of being away from the main road so it was nice and quiet. Would definitely recommend.
Sofa looks good but isn't the best to sit on. Could have done with an oven mitt and a plug in air freshener. But would still rate 9/10.
Nice comfy bed with a nice kitchen for cooking.
Tables wasn't clean and used razor blades left in bathroom. No privacy if your on a downstairs floor, had to have the curtains shut at all times to stop people looking in at us sitting around. The building looks nice in the pictures but yet when you get there you are what looks like in someone's back garden.
It was great!
the apartment was great. very spacious and all very clean.
Said it had wifi, but couldn't find a code anywhere. Difficult to find. had to pay for parking.
Lack of instructions re where it is
Location to town centre
Nearly everything. Very well thought out, good quality fittings.
Parking could have been better, though it is always difficult in Cheltenham. Sofa a bit on the small side.
The staff were helpful and it was very comfortable and it all worked well.
It would be helpful to override the heating and turn it on during the night as I was cold. We could not change it and there were no instructions about it in the Guest Book.
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