The Saxon Holme Hotel  

Very courteous and helpful staff, good off road car parking and they served a very good cooked breakfast. We would not hesitate in staying there again.

The breakfast staff were very attentive and the breakfast was very good.

Filthy shower curtain. Unknown dirty marks on doors,walls and tiles. mould and damp marks on ceiling tiles. very uncomfortable bed. room was stinking of cigarette smoke masked by an air freshner...this being despite the fact the hotel was supposed to be an non smoking area. bedroom and bathrooms definitely need some major updating but the breakfast/dining area was nice and clean.

Room was cold - no heating until 5.30pm. Furniture old cheap and basic. Bathroom badly decorated - paint on floor - not finished off. Bedding poorly laundered, very dated. Curtains cheap and nasty. I realise that the room was cheap - that was why we booked it initially, but it lacked any attempt of basic comfort. The breakfast was again basic but adequate served promptly and hot. We will definately not be returning there cheap or not!

The staff were all fantastic and great fun which made the stay way more enjoyable.

Staff did try to please although were often slow, happy with the effort they showed. Breakfast was nice and hot.

The hotel needs a general update to its decore, the bedding had holes in it and the shower curtain needed washing/replacing. The milk provided in the room was off (out of date) ranging from days to months (lumpy coffee yuk!) On the disabled ramp up to the building there was broken glass which interfered with wheelchair wheels. Staff didn't seem to know how to work any of the computers, hence reciept was requested on check out and never recieved.

Breakfast was poor and service slow considering there was only 4 people and we ha only asked for eggs and bacon. When my collegue asked for coffee I was immediately accused of saying I didn't want any rather than being served. Would not stay again. However most staff were well mannered.

The staff were excellent couldn't do enough for us and very friendly, especially the day receptionist and the breakfast waiter. Food was very good. The room was clean. Parking facilities.

Friendly helpful staff nothing too much trouble

Stayed in worse, stayed in better, but wherever I have stayed previously I have never been bitten by 'something' which I can only think may have been fleas or bed bugs (do they bite?) You get what you pay for basically, It is in desperate need of updating, the breakfast...Hmm, the orange juice was the best thing, though the toast would have been ok if the butter hadn't been a year out of date! Would we stay here again....No!

The bed was too short for my husband

The hotel was clean and tidy but the disco for half a hour at 2am was not good

Loud music in the middle of the night poor

Dark, dirty, and smelled like curry due to on site Indian restraunt.

Staff very polite. Bathroom needs updating..very tatty. Room good all round. Breakfast very good. Staff serving appeared new to the game, but tried hard and need to learn a bit more about English ways. Overall good value and we would stay again.

Bathroom tatty.