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Newest reviews for Scalford Hall

  • Maurice
      United Kingdom
    August 21, 2014

    The location was first class

    We were stuck up on the top floor, and the hotel had no lift and being eighty one years of age that situation was not funny

    5.8

  • Paul
      United Kingdom
    August 12, 2014

    Good setting

    Small room en-suite unpleasant musty smell extractor fan not working only one out of 4 down lighters working Breakfast quality and service poor

    5

  • Steven
      United Kingdom
    August 6, 2014

    Not much

    Not being able to sleep due to a rattling noise caused by the ventilation system in the roof. Also when you turn up at a county hotel you don't expect to see 20 AA vans parked outside! To cap it all I put my travel bag on top of the wardrobe and when it came down it was covered in dust! I will not be returning...

    5

  • James
      United Kingdom
    July 30, 2014

    i like the place, but it needs work. The food has improved a lot, but the menu is still quite old fashioned. Breakfast Buffet is SUPERB!

    Slightly odd smell to the place.

    5.8

  • Wendy
      United Kingdom
    July 30, 2014

    Peace and quiet.

    Nothing really,cider ran out in bar byt that's all!

    7.1

  • Roger
      United Kingdom
    July 29, 2014

    The staff were excellent, and the hotel was clean and comfortable.

    Bathroom door wouldn't open properly because it hit the end of the bed! No extra pillows or alarm clock as advertised, o'wise OK

    8.8

  • Julian
      United Kingdom
    July 24, 2014

    Lovely grounds

    The hotel feels like a relic from the 1950s and is so overdue a refurb. Its way out of touch with the quality the budget hotels now offer.

    4.2

  • Lauren
      United Kingdom
    July 20, 2014

    Just got back from spending two nights at Scalford Hall. The grounds are beautiful. Breakfast was very good indeed and reception and breakfast staff were lovely, nothing was trouble to them.

    Our room was 122 and was very small. The room had no air con and the temperature outside was 29-31 degrees. It was very hot trying to sleep at night. Bathroom was very narrow and long. Toilet did not flush properly. The rooms are very dated and could do with some tlc.

    6.3

  • Janet
      New Zealand
    July 20, 2014

    Liked the history

    Details were lacking. Waited at least 15 mins for extra milk. Original room was like being in a cupboard, small and dark. Requested a change...receptionist helpful... But new room had obviously not been used for a while and I picked up 17 dead insects! Bathroom door stuck and finish between bathroom and bedroom was rough. I was disappointed overall

    6.7

  • Shirley
      United Kingdom
    July 16, 2014

    Bedroom located in the upper floor with skylights and no windows also no facility to open the skylight or close the blinds. More staff required, I would liken it to Fawlty Towers.

    6.7

  • Kevin
      United Kingdom
    July 8, 2014

    Location

    Noisy couple next door through paper thin walls. One person dealing with reception, restaurant serving and bar.

    4.6

  • Anonymous
      United Kingdom
    July 8, 2014

    Beds very comfortable. Staff very helpful. Breakfast excellent. Gardens and views outstanding

    No disabled room for my elderly father. All you need is a good size very well lit shower room with a low entry shower. You need a notice at the entrance to remind late and early guests that rooms over the entrance are disturbed by their thoughtlessness. Better signage in Ab Kettleby etc to direct guests along the many lanes.

    7.5

  • Helen
      United Kingdom
    July 3, 2014

    the staff & food

    the noisy room with creaking boards above us, the tatty condition of the room, and the noisy guests the breakfast service on our last morning was very bad, as experienced by a few of the guests, wrote to hotel, with a negative reply back, never again

    3.8

  • Karen
      United Kingdom
    July 1, 2014

    We enjoyed all aspects if this hotel but all of the staff were outstanding they were a credit to the hotel

    10

  • Anonymous
      United Kingdom
    July 1, 2014

    Very freindly staff

    Breakfast in indutrialised

    7.9

  • S
      United Kingdom
    July 1, 2014

    The welcome, friendliness and helpfulness of all staff was much apppreciated.

    8.8

  • Jag
      United Kingdom
    July 1, 2014

    Really friendly staff and excellent grounds, very peaceful.

    7.9

  • Sally
      United Kingdom
    June 26, 2014

    We got every thing we needed for a pleasant stay. clean, tea &coffee, good ensuite, lots of hot water, comfortable bed, safety deposit box, tv, telephone, very good breakfast, and all at a very good price.

    7.9

  • Anonymous
      United Kingdom
    June 25, 2014

    The staff were unhelpful, our room was filthy and when we asked to change only the night porter was available and didn't have access to move us. We also didn't have duvets, only blankets and the room was very cold. The Wi-Fi didn't work and there was no phone reception. There were marks on our sheets, what looked like mould or mud on the carpet and body hair on the toilet seat. To make matters worse the hotel would not refund our stay. I was told I would have to pay for the full amount on departure and then write to require a refund, however when I did this is was told by the hotel manager a refund was not an option but that they would make our next stay better...there will not be a next stay! I know you pay for what you get but the room was around £60 which isn't cheap. I have stayed in hundreds of hotels and this is by far the worst experience I have ever had.

    2.5

  • Andrew
      United Kingdom
    June 12, 2014

    wifi

    everything. Room was a dump, completely overpriced and when I arrived at 9:45, I was told that the resatuarant was shut - even though it is open till 10. After a 3 hour drive, not what you need.

    2.9

  • Angela
      United Kingdom
    June 10, 2014

    Enjoyed our overnight stay so much, lovely location, very welcoming especially the young girl that served us dinner on the Saturday night, she had a very smart crips appearance, so professional and a great sense of humour, in fact she just made our evening. Dinner was really nice and well presented the breakfast was good as well and the lady that served us was friendly. Bedroom was very clean and comfortable, bathroom needs updating, but being realistic if the bathroom was top notch I would have to pay a top price, what an excellent dinner bed and breakfast deal, being from a catering background myself I appreciated all the hard work and effort of the team. Keep up the good work.

    8.8

  • Anonymous
      United Kingdom
    June 10, 2014

    Lovely old house. None standard rooms. Staff helpful and friendly.

    Although old building had character, rooms weren't spotlessly clean - some old stains on dated carpet. No major problems.

    7.5

  • Kenneth
      United Kingdom
    June 3, 2014

    Very poor service. Complaint about this dealt with in a dismissive and patronising manner. No allowance given for what was a disastrous stay, due to lack of staff. Bathroom nowhere near 3star standard.. Will never recommend it to someone.

    5

  • Marion
      United Kingdom
    June 3, 2014

    the grounds are beautiful, loved them. the staff were pleasant and helpful, we also had dinner one evening which was delicious!

    Our room was in an extension to the main house. The room was too warm. We discovered why; it was adjoining a boiler room! The bathroom needs upgrading, the floor is particularly in need of replacing and the toilet basin was stained in the bottom which no amount of bleach would remove.

    7.5

  • Debbie
      United Kingdom
    June 3, 2014

    The hotel was set in a beautiful grounds making it very relaxing.

    The bathroom and shower was a little small.

    7.9

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