Scarborough Hill Country House Hotel  

Staff helpful but not fussy. Log fire in entrance made a good impression on a winter's day. Room clean and spacious. Excellent cooked breakfast, mushrooms and bacon particularly tasty. No 'muzak'. Good value for money.

Concerned about the humming of a generator or fan but it went off around 11pm.

Lovely country location. Nice comfortable bar and restaurant.

Would have been nice to be able to see through the bedroom window but was running with condensation the whole of our stay, this was due to heating not working in our room,we were given a fan heater to use. The hotel was not full so why we were not moved I dont know. You never saw the same member of staff twice !!

The staff were very friendly and breakfast was very nice

There were very few people staying so it lacked atmosphere

Good housekeeping. Warm, clean and tidy, good bed, excellent breakfast. A fine setting with rolling grass and beautiful mature trees. Plenty of space, peace and quiet. We didn't eat lunch or dinner but there was a very popular daily carvery which we would definately try next time.

A bit tricky to find, North Walsham has an unfathomable one way system. Tired(ish) decor, steep(ish) stairs, rather firm pillows. In one of our rooms, the kettle did not reach the plug and had to be used on the floor, only small problems! Would definately stay again

Clean bed, towels, bath, toilet etc. But you would expect this! Friendly staff.

Our room was the worst we have ever had to endure, with a threadbare carpet and wallpaper peeling off the wall.The toilet and bathroom was divided from the bedroom by an archway with a see through curtain. No privacy whatsoever. If one needed the toilet the other would have to vacate the room. The dining room needed a good clean up, plus a lot of simple maintenance required, such as fixing the curtain rails which were hanging down. The management needs to take control and sort the place out. The star ratings belied our experience. We are not picky, but the accomodation was very disapointing. The place could be fabulous with a bit of money spent in the right areas.

peace and quiet with great food

Good food and ale in good surroundings. Comfortable room

Few cobwebs in room

Pleasant location & staff. After check in I had an issue with some of my clothes being marked by a sticky substance in the wardrobe, but this was dealt with quickly and the clothes were washed and ironed the next day.

The whole bulding decor looks tired and dated. A coat of paint and new wallpaper would make such a difference to a lovely building. For this reason my answer to the question below of whether I would recomment it to others, is probably not.

Location for coast and Norfolk broads clean bedding and towels.

Hotel was set in beautiful location but has seen better days it requires a thorough refit and a deep clean.Carpets in bathroom were old and smelt.Tiles around the bath were grimy.Window frames were rotten. There was no facilities after 11 O'Clock and no staff. Breakfast was fair but far too greasy.

Hotel was very secluded.Staff very helpful. Food very good..Room very basic. But towels,soaps etc. coffee making facilities very much welcomed..

Hotel very countryfied and clean. Room very basic, but had all we needed for one night.

The quality and cost of the food and drink was excellent, the staff were always friendly and polite.

The hotel would be improved with a little TLC.

Extremely friendly, well run, excellent food at a very reasonable price.

The whole experience was worthwhile, subject to my comments below.

I would say that the real ale was slightly on the cold side, and we stayed in Hamilton where we 'suffered' a very annoying droning noise from below - possibly the boiler?