Scarthwaite Country House Hotel  

the food and the helpful staff

I was cold, there was no heating on in my room.

We only spent 1 night in the hotel on our way to Scotland for a 3 week break. Everything was absolutely wonderful, the food was piping hot and delicious, the room spotless and extremely comfortable and we would recommend the hotel to anyone. We have indeed already done so to friends who will be travelling to Scotland in September.

The building was in beautiful surroundings I would stay again.

The beautiful old building is in need of some tlc.

Willingness of staff Pleasant atmosphere Clean and comfy

made to feel welcome nothing too much trouble

no face flannel,not the room I booked

I got woken up at 4:30am by a shouting arguing couple which continued for 30 mins then they tried to get in my room mistakenly as their room was next door. Then the male locked the female out and there was some banging and shouting for the next 30 mins. No one from the hotel staff came to do snything

A warm welcome and a very comfortable overnight stay on our way up North. Very convenient - just off M6. Really good value for money.

Overbearing commercial radio played in bar on a television. Once everyone else had gone we tried to turn it off with no success!

Tucked away but so near everything. Quiet, friendly, personalised service. Lovely location, great getaway area in general. Great welcome. Would definitely stay again.

Genuine family hotel giving impression of a quality country house. Good cuisine and VERY helpful staff. WILL RE-VISIT

Friendly staff

Lack of milk sachets

Everything was brilliant staff were excellent and friendly hotel was perfect will definitely go back

The staff are great and the building & location is pretty. Décor in each rooms is different & individual , nice period touches. Clean with good facilities. Short drive to Lancaster centre for shopping & pubs / dining.

Room a bit small this time, décor could do with a bit of an update, bathroom bin had not been emptied but otherwise v clean.

Very friendly staff, bedroom clean and comfortable, quiet location. Good breakfast with good coffee. I like the fact that it is quite old fashioned, it suits the house.

Location didn't come up on the GPS, but as we know the area we had no difficulty finding it.

Friendly staff,comfortable house with charm,lovely breakfast in gorgeous setting

Walking out of main drive onto opposite pavemnt was a bit of a death- trap with speeding cars on road in both directions

Friendly, relaxed but efficient service. Pleasant comfortable room and good breakfast. Some excellent walks in the vicinity

Friendly staff from the moment we arrived until the minute we left. Huge room Comfy lounge with log fire Minutes from Lancaster & Lake District Quiet

We would have preferred a room with a view to the river, but what we got was acceptable

Staff, comfort, food all excellent. Relaxing place to unwind on long drive.

Our stay couldn't have been any better. We stayed one week in a charming quiet room. The staff was very friendly and helpful and they made our stay so comfortable. We definitely will return.

This was the second time we have stayed here, the staff bend over backwards to make your stay special.

No dislikes...

Really comfy beds and welcoming staff. Excellent evening meal and breakfast. Thankyou for a lovely stay!

The room was fantastic, comfortable. it had a lovely bathroom, and I will be back as soon as I can.

Nice location, very friendly helpful staff and good evening meal

Very poor TV reception, picture kept pixalating, no heating in bedroom but fan provided, no toilet roll in bathroom, dining room very cold no atmosphere only 3 other people in the hotel. woke to the sound of a cockerel! Very tired decor hotel in need of a refurb

Staff were friendly enough, breakfast was nice.

We felt that the website description was very misleading, the bedrooms were very small and old fashioned, we had a kettle and a fan heater on the floor, which I am not sure would comply with health and safety. We would not stay again and very disappointed.

friendly staff. very clean. great breakfast.

Quiet location Helpful staff Large room

Room and en-suite bathroom was extremely cold on arrival and during the whole stay. Radiators not on full and had to rely on small heater to warm us.