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Harris Promenade, Douglas, IM1 2RW, United Kingdom – Show map
Excellent location — rated 9/10! (score from 119 reviews)
Rated by guests after their stay at The Sefton.
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37 properties in Douglas
Including hotels, apartments, villas and more.
119 verified reviews
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The Sefton's staff speak: English
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WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Shoprite Supermarket (1.1 miles)
Snaefell Mountain (0 miles)
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 119 reviews
Value for money
Show reviews from:
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach.
Score from 481 reviews Good
The Hydro is a well established Isle of Man hotel, situated on the historic Queen's Promenade overlooking Douglas Bay.
Score from 82 reviews Good
Overlooking the magnificent Douglas Bay, this beautifully refurbished 3-stars hotel is ideally located in the heart of Douglas, the island’s capital, just a few minutes walk from the ferry terminal.
Score from 288 reviews Very good
The seafront Ellan Vannin Hotel overlooks Douglas Bay and Douglas Beach. The hotel is 1 minutes’ walk from the beach and within 5 minutes’ walk of the ferry terminal and bus station.
Score from 447 reviews Fabulous
15 May 2015
Rooms just really nice, clean & modern with nice decor.....and I'm fussy!!! Pug grub food was really nice too and the staff were really friendly and helpful.
14 May 2015
The wifi strength wasn't consistent.
The location. The quaintness of hotel. Excellent pub staff and maids. Decent gym. Nice front desk. Close to shops. Running on the promenade. Easy to get taxi.
11 May 2015
This hotel is located overlooking Douglas Bay, right next door to the theatre. The shopping street is nearby. Comfortable with excellent food in the Harbour Lights restaurant.
5 May 2015
They room decor was tired,no comatosed , one of the lifts was not working so a long walk to the room, you had to get a key to unlock the gym and the pool I don't expect this in a 5 star hotel
Good breakfast and bar food in the sir Norman bar
5 May 2015
Bedroom in desperate need of refurbishment. Badly fitting windows and a bathroom door that wouldn't close made sleeping difficult during one of the stormy nights. Appreciate this is an iconic hotel in Douglas, but many of the public areas need major refurbishment. Felt £140 a night for B&B was on the high side for the condition of the hotel.
Great location on Douglas promenade. Accessible for all public transport ... Electric Railway, steam railway, buses, etc. Lovely views from seaview rooms. Superb food and service in Sir Norman's Bar and great value for money. All staff really friendly and helpful.
5 May 2015
The level of service of the catering staff could be improved. They were helpful but there were errors with our order
Good location and the suite was well furnished.
3 May 2015
Atrium room was lovely and very relaxing
23 April 2015
Tired decor and furniture
19 April 2015
Breakfast wasn't amazing, but there was lots of choice.
Beautiful suite and very helpful staff.
4 April 2015
Wonderful seafront Victorian splendour outside but none of that left inside due to modernisation. However all was well maintained and cleanliness was impeccable. Sea view meant I could watch the boats coming into harbour. Bathroom, telly and wifi all worked well. Staff friendly and helpful - couldn't ask for more. Didn't eat in as was meeting others staying elswhere. PS: only 5% VAT on IoM but your mobile might not work.
2 April 2015
Location, room size and sea view.
23 March 2015
Toilet flush a bit dodgy. Furnishings outdated. Grubby light switches.
Love where it is situated. Tea and coffee in room very good. Staff were very pleasant.
21 March 2015
no restaurant , only poor bar food , not what I expect of the sefton
16 March 2015
Bedroom rather cold and couldn't locate controls.
Very pleasant suite.
3 March 2015
On checkout the girls pretty much ignored me as they asked for money, not looking at me as they chatted amongst themselves.
The room was spacious, the wifi good, everything was spotless.
1 March 2015
Room service food Smell if disinfectant in my room Poor signing to the lift
17 February 2015
Facilities and close to town, good food
15 February 2015
Room was uneven, you could hear the traffic, breakfast was dry and not nice at all!
20 January 2015
The staff are all very polite and the room was spotless. Very happy
28 December 2014
18 December 2014
Room not being made up. Also smell of drains in room. Informed they were aware of this.
Location, . Very nice breakfast
12 November 2014
nice room very spacious
26 October 2014
Back of hotel, view over malodourous alley. Constant noisy fan. radiators rattled badly if not turned on to very hot. Room key had to be replaced four times as we couldnt get into our room. Safe stopped accepting room key so staff had to open it again.
Not bad size
21 October 2014
Rude staff, filthy place - a diabolical experience. Hugely overpriced. Give a wide birth.
8 October 2014
Breakfast staff not as we'll trained as they could be
Large comfortable room
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