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78 - 82 Westbourne Terrace, London, W2 6QA, United Kingdom – Show map – Subway access
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771 verified reviews
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Park Grand London Hyde Park's staff speak: English
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Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is possible on site (reservation is not needed) and costs GBP 20 per day.
Room service, Car hire, 24-hour front desk, Tour desk, Luggage storage, Laundry, Dry cleaning, Ironing service, Shoeshine, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 773 reviews
Value for money
Show reviews from:
Less than a 5-minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2248 reviews Good
Just 3 minutes' walk from Bayswater and Queensway Tube Stations and a 5-minute walk from Hyde Park, this 4-star hotel offers a 24-hour front desk and free broadband internet.
Score from 3000 reviews Good
This 4-star hotel is 500 metres from London Paddington Station and the Heathrow Express. The modern air-conditioned rooms have plasma flat-screen TVs and free WiFi.
Score from 1701 reviews Good
Norfolk Towers Hotel is a 2-minute walk from Paddington Train Station, with access to the Heathrow Express 15-minute service. Marble Arch, Hyde Park, Oxford Street and Queensway are all nearby.
Score from 1485 reviews Good
Printing at front desk was a challenge but night staff Ivan C went the extra mile to ensure my boarding pass for my flight was printed. That was very appreciated!
If you haven't prepay breakfast the staff simply need to get your room number, thats it. No need to act as though the guest is trying to get a free meal.
Whatever time we left in the mornings, the maid was loitering outside the door, waiting to clean. Disconcerting!
Nicely located, not too far from Paddington station.
You ca hear everything that is going on in neighbouring rooms. In some places needs maintenance...
Club room was large (if unusual in that the bed was upstairs in the room on a mezzanine). Proximity to Paddington station and pleasant surroundings.
location good, breakfast ok, staff very friendly
Nice cozy stay..location is great..staff very courteous..very nice experience
Friendly staff, it was clean couldn't ask for more
location and staff
single room very very small
Location was good - not too far from a tube station. The staff were pleasant.
The room was ridiculously too hot. Even after turning down the radiator I kept waking up through out the night. Also the walls were so thin I could hear the conversation above me and everytime someone walked around the floors creaked
Free wifi although sketchy at times. Near transportation. Breakfast was good and prices well Room and bath (especially) was tiny but nice. Staff was cordial.
Stayed 2 days. Never got a washcloth even after leaving a note for housekeeping. Mgmt said they may not understand English. Thought I was booking the big bus tour but was routed to original tour instead whose stop was not where I was directed. It was still a good your though. Lastly I asked for a taxi for departure. I was told by the driver that they have a special arrangement. Instead of the expected 4.5 pounds fare which I paid from paddington to the hotel I was charged 8 cash or 10 card. That was all kinds of wrong.
Bathroom was new with a heated floor. Convenient for Paddington Station.
Bed was small. Wifi reception was poor in our room at the furthest end of the hotel.
The receptionists was very friendly and helpful. They tried their best!
Cleanliness was poor, room was tiny, location misleading, pictures online misleading, car parking was poor, showers where small and drains were blocked. Had to keep turning it off so as not overflow. Tried to cancel room as soon as I got there, but would have got billed. Ruined my wife's birthday. Had a discount but have stayed in much better places for less and would have paid more if I knew to expect this. Not happy
Room was modern, clean, and fair size. Staff were polite and professional.
Walls were a bit thin, so could hear rooms either side and above - but that's the age of the building, etc.
Ideally located, 5 minute walk to the tube and Paddington Station. The staff were very pleasant and helpful and our room comfortable and clean.
Staff were very helpful and excellent. Good food. Clean room and hotel.
Steps to room. And bathroom was very small.
Bar closed too early and room a little small
Friendly Staff Clean Coffee in the room Location
Very Noisy Very Small Room Shower not draining
Clean, well-appointed rooms. Bright, modern bathroom wirth excellent shower. Only a short distance from Paddington station
Mattress could have been firmer
Great location close to paddington train station, comfy bed
Staff was nice but not too helpful, toilet wasn't flushing properly, got woken up by water running through heating system in our room one night and got woken up again the other night by the phone (I think some other guests requested a wake up call and staff called us by mistake)
for the price it's good enough and it's right next to my company's office
it's a bit 'sketchy'. They gave me a room on the 6th floor, end of corridor. Not the best choice for a single, female guest
The staff was great, very accomodating, they have changed my room after arrival as the heating wasn't working in the room.
some of the furniture in the room should be changed as it is not up to date for a 4* hotel, on my second night a woman in the room next door started shouting at 1am, after a while I called reception, someone came up and knocked on my door and asked if everything was OK, that was a bit annoying as I wasn't the one making the noise!
Location is excellent, easy to park the car, walking distance to pubs, tube and station with direct train to heathrow airport
Very small room, tiny I would say, old hotel with immediate need for renovations.
We got upgraded which was lovely.
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