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Shaftesbury Premier London Hyde Park
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6.8
Top
Based on
1280
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Tom
Mature couple
Belfast,
United Kingdom
June 29, 2009
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Service was good and v friendly - staff helpful and approachable - room cleanliness etc very good The room was too small to be comfortable in overall terms for 2 people and that took away from the experience a bit |
7 |
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Eddie
Solo traveller
North Ahmadi,
Kuwait
June 28, 2009
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Good location. 5 minutes walk to Paddington station. Room is clean and new (perhaps after recent renovation). Room is very very small. No space for luggage. |
7 |
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Anonymous
Young couple
Ireland
June 27, 2009
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The hotel and rooms were kept fairly clean The bar wasn't staffed or stocked properly. The air conditioning in our room didn't work. |
4 |
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William
Mature couple
Red Deer Alberta,
Canada
June 27, 2009
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The staff was very accomodating. Finding us umbrellas on a rainy day, answering many questions. The cocigere even went out to the street and flagged a taxi while the "tube" was on strike and no taxis were to be had. The rooms are quite small but then the hotel is in London. |
8.5 |
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Mohsin
With friends
SHARJAH,
United Arab Emirates
June 25, 2009
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Hotel location is good . Rooms are too very small hardly one can turn when inside the room or in bathroom, can not rate as 4*. No lobby, nothing much in restaurant for breakfast. |
3.8 |
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Fabiola
Family with young children
APO,
United States of America
June 24, 2009
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The staff was excellent and the room was very clean. The room and bathroom were ridiculously tiny for the price we paid. Breakfast should be included. |
9 |
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Nick
Solo traveller
Taunton,
United Kingdom
June 23, 2009
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The TV system was OK The basement area and basement rooms are scruffy. The windows were poor and did not close properly. The shower was useless and temperature uncontrollable. |
5 |
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Tara
Solo traveller
Ria-Sirach,
France
June 23, 2009
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I didn't like the fact that the TV kept switching off automatically when I was in the middle of watching sth |
7.5 |
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Clive
Solo traveller
Sora,
Panama
June 22, 2009
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The reception process and the reception staff were very efficient and helpful and after a long overnight flight from Central America was greatly appreciated. The only small complaint is that the security safe in my room was located on the bottom shelf and consquently was somewhat difficult to access for a person of my age. |
8 |
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Nathem
Young couple
london,
United Kingdom
June 22, 2009
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Yes I didn't like the non experince of the stuff the internet was too slow to see the booking and I found insects in my room there was water leak in the bathrooom |
3.5 |
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Anonymous
With friends
India
June 22, 2009
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location the room condition was not good at all. the carpet looked and smelt dirty. |
4 |
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Anonymous
Mature couple
Portugal
June 22, 2009
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Location, large room Hotel did not maintain my address on the system though I had previously advised I want to stay again |
8.5 |
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Anonymous
With friends
Ireland
June 22, 2009
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The rooms were clean and comfortable, nice fresh entrance hall The bathrooms were tiny room size ok decor was drab |
6.5 |
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Robert
Solo traveller
Buckingham,
United Kingdom
June 22, 2009
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Room was clean! To say the room was small would be an understatement, the bed touched both walls leaving virtually no floor space in the room. Ask to see the room before you part with your cash!! |
4.5 |
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Anonymous
Solo traveller
Romania
June 21, 2009
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It is close to Paddington and Heathrow express.I stayed just for one night. The room was very small, old furniture, the window was facing another window, less than 2m away. One of the pillow cases was dirty. The only way of getting some air in the room was the air conditioner who was above the bed. And it's supposed to be a four star hotel and a deluxe room......maybe only in London. |
3.5 |
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Anonymous
With friends
Singapore
June 18, 2009
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Clean Room and very helpful staffs The hotel room is really small. |
7 |
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Richard
Solo traveller
Wakefield,
United Kingdom
June 17, 2009
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the bar area in the basement was poor and the staff worse |
5 |
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Anonymous
Mature couple
Australia
June 16, 2009
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The staff were very friendly and helpful. The staff in the dining room were excellent. We stayed four times in 5 weeks coming and going to Europe etc and were upgraded twice No. It was close to Paddington and very convenient |
9.5 |
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Justin
Young couple
Austin,
United States of America
June 14, 2009
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Nice location, friendly staff, reasonable price, minutes walk to Hyde Park & Paddington station. Shower never worked properly (no heat), expensive bar/restaurant, occasionally claustrophobic. |
7.5 |
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Monica
Solo traveller
Bat Yam,
Israel
June 14, 2009
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free wi-fi, good area, very close to underground and train station, walking distance from hyde park very small room |
6.5 |
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Lynn
With friends
Dallas,
United States of America
June 14, 2009
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Went to Picadilly Circus, Buckingham Palace, London Eye, Kensington Palace, shopping, bus tour and night club. Everyone and everything was excellent! Excellent customer services! |
10 |
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Graeme
Mature couple
Kidderminster,
United Kingdom
June 13, 2009
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Opting for the Club Room was definitely worth it - a roomy mezzanine floor above the bedroom meant we had room to stretch out, read, use laptops etc. Also liked the fruit bowl, free newspapers and bottle of wine on arrival. Very helpful and friendly staff. To say the bathroom was small would be an understatement - a bath, washbasin and closet all in a room sized around 6ft x 7ft. having said that, it worked fine and we'd recommend to friends. |
9 |
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Ann
Mature couple
dublin,
Ireland
June 13, 2009
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the bedrooms are too small |
4.5 |
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Paul
Mature couple
nuneaton,
United Kingdom
June 11, 2009
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staff were excellent very helpfull. location was first class and that all inportant car parking although a little exspensive thought the bar was not well advitised ,could be made more comfortable |
9.5 |
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Kate
Solo traveller
Marrickville,
Australia
June 10, 2009
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The room was very clean, and the hotel is in a very convenient location for transport. Good value for money. The room was quite small, hardly enough room to move about let alone get the chair out from under the table without hitting the bedside table. The shower is extremely small too, not suitable for a larger person. The room got quite hot also, as the aircon did not work very well at all. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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