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78 - 82 Westbourne Terrace, Westminster, London, W2 6QA, United Kingdom – Show map – Subway access
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Park Grand London Hyde Park's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and costs GBP 20 per day.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 799 reviews
Value for money
Show reviews from:
This 4-star hotel is 1700 ft from London Paddington Station and the Heathrow Express. The modern air-conditioned rooms have plasma flat-screen TVs and free wired internet.
Score from 1564 reviews Good
With a fitness suite, luxury bedrooms and free Wi-Fi, the 4-star Shaftesbury Hyde Park International is a 5 minute walk from Bayswater Underground Station. Hyde Park is just 330 yards away.
Score from 822 reviews Good
Less than a 5 minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2030 reviews Good
A 5-minute walk from Paddington Train Station, Best Western Shaftesbury has direct access to Hyde Park, the upscale Mayfair and Oxford Street.
Score from 3317 reviews Good
Good service and friendly staff. Cleanliness of room and bathroom clean spotless and spacious. Lift available Discount on breakfast if pre-paid for when checking in. I saved £25 on b'fast as there was 4 of us usually b'fast is £15pp. Safe available too in wardrobe.
The view from our window it was the back of the hotel I.e we had a view of a shed of some kind and no double glazing old windows single glass.
Short way from railwaystation, good breakfast, perfect for a scandinavian family who eats a lot in the mornings. Quadroom perfect if you just want o stay in rm during nights/when you wan to sleep
The bathroom was really tiny, you had crawl in and out, maxim one person at the time in the bathroom.
Location - close to Paddington station
Bad staff service - one particular male, nighttime employee didn't tell me how to get to my room while he saw me go in the wrong direction. I had requested room on higher floor, but he simply said it wasn't available without showing zero sympathy. No smile, unwelcoming attitude. Old old old style room - unlike the Paddington and Lancaster Gate hotels, this one was old fashioned and smelled bad.
I had my room card not working for like twice within the week of my stay. Because I live on the 2nd floor and it was quite some walk after my day, I have to return back to the fron desk to change my card. Also, the restroom was amazingly small that it was hard to sit properly on the toilet!
Good location Nice breakfast Fully operative wi-fi Helpful staff
The soundproofing was not very good,but not a deal breaker
Friendly staff with a can do attitude! Reasonably priced drinks at bar! Clean comfortable bedding and a decent TV.
The room was small and not accessible via a lift. The stairs were hard work after a days shopping. The bed room and en suite were both cramped for the price paid!
Comfy Bed Breakfast Friendly staff Late check out (12Noon) Location - 2 Minute walk to tube Value for money
Staff walking past my window on the ground floor every 2 minutes makin noise - Below ground room
Staff very helpful and accommodating Very good value for money Rooms size very good (particularly for London) Bed was very comfortable and everything was spotlessly clean
Staff,location,bed and food
very small room
Booked this hotel for a group of guests from the us. It was a mistake. The rooms are tiny, with small single beds. One guest could not use his room because of an overpowering smell of sewage. The hotel refused to help in any way or refund the second, prebooked night of their stay. Avoid at all costs. It cost me dearly to book my guests elsewhere because service and facilities here are so bad.
- نظافة الغرف والمكان - حسن تعامل الموظفين - الموقع - Clean. - Friendly staff. - Location.
- أغلب الغرف صغيرة وبعض الغرف غير مناسب الوصول لها لكبار السن - درج إضافي - دورة المياة تكون صغيرة جداً في بعض الغرف - Small room and even some are hard to reach (extra stair). - Small bathroom (for some rooms).
The room was excellent, lovely bed, warm bathroom ect. Breakfast was gorgeous and did get free wifi, loads of clean towels and toiletries and plenty of tea/coffee. All in all a very pleasant stay
The extra quilt for the sofa bed wasnt there. We did ring reception but they only had spare blankets. Very disappointed in this as the room was £252 a night. Also didnt get complimentary breakfast because I booked through booking.com so had to pay an extra £30
Ambience and the pleasant mannered staff....
Location is not bad. Friendly staff and quick response to requests.
Annoying sounds from stairs and corridors. Window glass is not well insulated.
You pay for wi-fi and it's 2014.
Comfy Friendly Clean
a good location, very close to the tube and Paddington station and Hyde Park. Hotel room was nice with comfortable beds.
bathroom was too small
Comfortable rooms with friendly staff in a central location. Felt looked after by the hotel
Breakfast was an open buffet so was not hot. Parking is £20 per day.
Requested quad room - 1st room had 1 huge double and 1 small sofa bed - changed room had 2 doubles which was Okish but not great with a 9 yr old & a 7 yr old! Fire alarm test at 6.30am bit extreme!
Cleanliness and comfort of room. Staff very friendly and helpful. Would definitely stay here again.
good front office staff, good location, close to restaurants and tube station
rooms are too small, toilets even smaller
complimentary breakfast at the new place
1/2 an hour after booking and arriving at the hotel the receptionist told me that they had sudden problems with hot water supply and had to transfer me to another hotel of the same group in the same area. The other hotel was ok, but nevertheless this behaviour after acceptance of the booking is not ok at all!
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