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7-9 High Street Kensington, Kensington and Chelsea, London, W8 5NP – Show map
Excellent location — rated 9/10! (score from 365 reviews)
Rated by guests after their stay at Seraphine - Kensington Gardens.
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Seraphine - Kensington Gardens's staff speak: English
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Food & Drink
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Dry cleaning, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout, Air conditioning
14:00 - 00:00 hours
02:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 365 reviews
Value for money
Show reviews from:
Just 150 metres from Earls Court Tube Station, Park Grand London Kensington is a 5-minute walk from the famous Museum Mile. It features free WiFi, stylish bedrooms and a restaurant.
Score from 1817 reviews Very good
Just 2 minutes’ walk from Kensington High Street, this 4-star hotel offers air-conditioned rooms with en suite bathrooms. It has a 24-hour front desk and a traditional grill restaurant.
Score from 1714 reviews Good
This friendly bed and breakfast-hotel is just minutes from Hyde Park and near to Oxford Street for shopping. Paddington Station is just a 2-minute walk and has train links to Heathrow Airport.
Score from 1229 reviews Good
A Victorian townhouse hotel situated in quiet Victorian Square, just steps from Hyde Park and ten minutes by bus to Oxford street and Marble Arch. Free Wi-Fi is available throughout.
Score from 893 reviews Good
Easy to reach from Heathrow airport (Heathrow express + Underground), Seraphine hotel is located in front of Kensington Gartens / Hyde park. Hotel and rooms are clean with modern design. Bed quality, modern showers, air conditioning, wireless... very good package indeed.
Don't be put off by the entrance a small doorway between 2 restaurants. The hotel offers good, reasonably priced accommodation in a central location. We had a decent sized room (actually a triple) for central London which overlooked Kensington High Street. In spite of this there was little noise from outside and none from other guests. Reasonable continental breakfast included in the room rate.
Just minor niggles - Lacking workdesk space - not really anywhere to work on Laptop. The bathtub was slow to drain to the point of filling up while showering.
One rude member of staff. Tiny room - had to climb over bed to open window, toilet almost under sink.
Good location for everything
The location is great. It's just a single door on Kensington High Street, but up the stairs is a complete hotel. Given the limited space, the room I had was just big enough for a double-bed, bathroom with shower, a wardrobe and a small shelf and workspace. There are many shops and restaurants in the surrounding area, and entertainment. It's close to the Tube station.
Continental breakfast was adequate, location was good - opposite the park. Single room was adequate size. Air conditioning was welcome
The room could have been cleaner. The bathroom had hair in it and whilst the bed sheets looked clean, they still had bits of hair on. The skirting board and carpet round the other side of the bed looked like it had never been cleaned! The majority of staff were very pleasant although the check in/out Receptionist was not
Location of the hotel and price
The room is too small
Nicely styled room, comfortable and quiet. Great location.
Excellent Location to the Parks and transport, with the buses at your doorstep and High Street Kensington Tube 5min away. Nice and clean and good breakfast.
Rooms a bit on the small size
We did not stay in Kensington as the air conditioning broke down. We were unceremoniously relocated to hammersmith, with no compensation, following a heated discussion with the manager. We later received an apology for some of his comments, but the experience left a bad feeling. The hotel in hammersmith was lovely, but the location was still not what we paid for. Best Western did contact us to smooth things over. And we did have a lovely time in the end.
The location was pretty good…only a few short blocks from the tube station and on the corner of Kensington Gardens…it's probably why they're still in business
They gave us a different room than what we booked and wouldn't move us to the appropriate room. The room we got was a slap-dash put together for accessibility so that they could get the Best Western name added to the independent hotel name. The room didn't have an outlet in the bathroom and it smelled pretty bad. The toilet seat was coming lose and the shower facilities were kind of gross…rusted and ill kept. The buzzer at the bottom of the stairs says "press to request help with luggage" we rang, but no help came. We were less than impressed with them on a whole. Avoid room 403 at all costs.
Great location, right across the street from Kensington Park and really close to public metro! Also served a good breakfast.Room on the small side, also could hear traffic at night but overall would stay again!
Good price for room, location great (right by Kensington Gardens), good transport links.
Size of the single room. Awful design in bathroom - worst bathroom I have ever used - mirror not over sink, over toilet instead. Made shaving very awkward.
The breakfast was okay even though it wasn't english breakfast.
The lightning in the bathroom was very poor - not a chance of seeing any details when looking in the mirror!
only stayed for one night. were made bvery welcome. nice continental breakfast. very comfortable room and a good night's sleep.
Location Room was satisfactory
View of backyard from room Basic breakfast No parking available to off load suitcases
The hotel was close to the train station and several good resturaunts. There were two really beutiful parks ( Kinsington Gardens and Hyde Park) to walk in. The staff were really helpful.
The rooms were really small but comfortable. The steps to the second floor were difficult to maneuver with luggage.
Well service and good location
Norise from street
Bad smell in the room. Very noisy in Friday's night.
Non functioning air conditioning during our entire two day stay.( And very hot in London at this time) Poor management that continually promised a fan or portable air conditioning unit, that never arrived. Extremely poor sleep quality that spoiled this two day stay.
The staff bent over backwards to help me out -- really nice and very kind. The location is super, the neighborhood very fun. The facilities were cool, contemporary, I like the decorative style. Never saw a room however.
Ended up at the Seraphine Hammersmith . The room had an odd and unpleasant smell which then permeated anything that was left out. :-( Otherwise, it was also nice and staff friendly/helpful.
Good location for what we were doing. Room clean and in good order, small but manageable, size what is to be expected in London and that price. Bed comfortable. Breakfast good plenty of choice for a continental breakfast.
Location. Handy for shops and eating places
Narrow steep stairs. I don't like lifts so always take the stairs.
Service, location and value was very good. lets hope this small hotel is well maintained to keep up the standard
no ground floor lift BUT the reception staff did an excellent job of helping with my many very bags to the 1st floow lift.
Very friendly staff Good location Grocery stores nearby Restaurants and pubs nearby Clean Satisfactory breakfast
Small rooms but still adequate
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