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Seraphine Hotel, London-Kensington
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When would you like to stay at the Seraphine Hotel, London-Kensington?| Room type | Max | Rate |
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| Junior Suite |
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| Double Deluxe Room |
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| Double Executive Room |
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| Single Room |
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General
Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Design Hotel, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Activities
Casino.
Services
Airport Shuttle, Dry Cleaning, Currency Exchange, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Public parking is possible at a location nearby and charges are applicable.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
02:00 - 11:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
Children and extra beds
All children under 6 years stay free of charge when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro, Solo, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Seraphine Hotel, London-Kensington.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
83
reviews
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Show scores of: |
Individual guest reviews for Seraphine Hotel, London-Kensington
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Joan
People with friends
Basingstoke,
United Kingdom
February 2, 2010
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Very helpful and friendly staff. Breakfast was delicious and good value for money. The rooms were a wee bit small but, very comfortable and nicely decorated. Location was perfect for the Albert Hall and parking was available close by. |
9.3 |
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Anonymous
Young couple
Netherlands
January 28, 2010
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Everything in hotel is new, that is a big plus. Staff is very very kind, for example; breakfast in room for free on request. We had room in the back, which was away from busy High Street Kengsinton, therefore quiet. Hotel is smack front of Kengsinton Garden (right next to Hyde Park). Whole Foods flagshipstore is just 1 minute walk away; excellent! Everything else is in pleasently walking distance (Natural History & V&A, Buckingham Palace). Or take the Underground (2 min walk). Reception is on first floor, only accessible via stairs. Though remaining floors have a (small) lift If you have heavy bagage, you could ask staff to carry it. Our room was very nice, a bit on the small size (but efficiently organised). Our bed was comfortable; very clean w/ crispy white sheets, wide enough for 2 people and very good pillows. Maybe for some who are considerebly taller, the bed might be shortish (I am 1,76m and the bed fitted with somewhat to spare). |
9.3 |
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Stephan
Young couple
Frankfurt,
Germany
January 26, 2010
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We liked the clean, stylish rooms, the very attentive and helpful staff and the great location for shopping and nightlife. Don't let the very humble entrance fool you, this is a great small hotel. Small rooms, but we expected that given the location and price. |
8.8 |
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Anonymous
Mature couple
Kazakhstan
January 26, 2010
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location, simplisity and comfort, design of the interior, lift, bathroom, room and corridor lights too small size of the single room |
8 |
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Anonymous
Solo traveller
United Kingdom
January 25, 2010
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Excellent location. Brand new facilities - would definitely stay again. |
10 |
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Rex
Mature couple
Ashtead,
United Kingdom
January 24, 2010
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FRiendliness of staff. Choice at breakfast. Room supplies. Room a bit small for 2 - ok for overnight.Bit noisy too - at front. |
7.5 |
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Alastair
Young couple
Utrecht,
Netherlands
January 22, 2010
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It was in a good location, clean tidy, and the staff were reqlly nice |
9.5 |
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Janette
Family with young children
Burton-On-Trent,
United Kingdom
January 21, 2010
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The hotel is small but well positioned. The staff were excellant. The rooms are pleasant and well furnished. A great place to stay for business or pleasure. There are no restaurant facilities (breakfast is served in the reception area) but there are many very good restaurants within close distance. Great for the Albert Hall |
9.5 |
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Anonymous
Mature couple
United Kingdom
January 20, 2010
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close proximity of the hotel to royal albert hall, kensington gardens, shops and restaurants. |
8.8 |
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Deborah
Solo traveller
Amsterdam,
Netherlands
January 19, 2010
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The staff were really excellent - friendly and helpful without being intrusive. I liked the free wi fi and the design of the rooms and reception. |
9 |
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Anonymous
Solo traveller
Germany
January 18, 2010
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Newly fitted out with bold and imaginative decor. Facilities are limited, but fast, free internet was a big plus. Staff we very helpful. |
8.8 |
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Anonymous
Mature couple
United Kingdom
January 14, 2010
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The hotel was clean,staff helpful.The location was very good for the Albert Hall,kensington palace and reasonable for the museums.Good for bus routes and tube. There are 2 flights of stairs to the reception,but a lift to higher rooms.The hotel is very small which could be a problem if busy.The stairs problem was not mentioned on your website. |
8 |
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Alyn
Mature couple
Peterborough,
United Kingdom
January 13, 2010
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Close to Royal Albert Hall & heart of Kensington, within a mile of Knightsbridge; Hyde Park just across the road, it was a really good central point. The room was exceptionally clean and the facilities good. Not really, the staff were quite new and eager to please; flip side is that things took a little longer to sort out, e.g. getting breakfast, but this is a minor point and overall I have no grounds for complaint. |
8.3 |
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Eric
Mature couple
Romsey,
United Kingdom
January 11, 2010
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Comfort, convenience, pleasant staff. good location for Albert Hall, museums, galleries and Knightsbridge.Good value. No significant negatives |
8.8 |
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Anonymous
Solo traveller
Qatar
January 10, 2010
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The location of the hotel, the staff are down to earth and very helpful. The hote is very quite and relaxing. |
10 |
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Sérgio
Young couple
Lisboa,
Portugal
January 5, 2010
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A small hotel well located with friendly hotel staff. The room was clean and with a nice view over hyde park. A very good place to stay for visiting london with the sightseeing bus right at the door, the tube in 5 mins walk and a bus stop with a lot of bus to key points of the city right at the door too. A lot of shops in high street kensington and some nice restaurants. The only thing i can point out is the small entrance and stairs we had to climb to get to the reception but it is a minor problem compared to all the rest. |
9.3 |
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Nathan
Young couple
Ipswich,
United Kingdom
January 4, 2010
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The hotel design was very modern, the staff were extremely helpful & it was a great location for central London shopping. The club next door had their music on until 5am so we got no sleep, but the reception staff assure us it was due to it being nye. But regardless of that it kept us awake until the early hours! |
9.5 |
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Yair
Mature couple
Kfar Saba,
Israel
December 30, 2009
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Good location, Tube station nearby. No elevator to reception degradate the comfortability No lift to reception |
7 |
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Rob
Young couple
Ilchester,
United Kingdom
December 24, 2009
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Ideal location for the Royal Albert Hall and looked like it had been recently refurbished to a high standard. Not sure why some previous reviews didn't rate the breakfast; it was a really good quality and plenty of variety. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
December 20, 2009
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The staff were all very friendly and helpful and the location of the hotel was great, also the room was very comfortable |
9.3 |
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Anonymous
Mature couple
United Kingdom
December 20, 2009
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Staff were most welcoming and helpful. Comfortable room and good location. |
9.5 |
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Michael
Mature couple
Stoke Albany,
United Kingdom
December 11, 2009
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Good value recently refurbished, good location , v helpful staff Difficult to find, v small ,.poor bar and breakfast facilities noisy bar next door with v loud music until 2.00am which can be heard on 1st floor |
7 |
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Katiuscia
Young couple
london,
United Kingdom
December 9, 2009
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the central position and the confortable bed the entrance on the street is anonymous |
7.5 |
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David
Mature couple
Bristol,
United Kingdom
December 8, 2009
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The friendliness of the staff, the comfortable bed, rear room location with no noise and breakfast service in the room. Minute bathroom basin and poor lighting over the basin plus limited room space. |
8.8 |
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Anonymous
Mature couple
United Kingdom
December 7, 2009
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The location, being very handy for the Royal Albert Hall and Ken High St. Owing to its new refurbishment, everything was sparkly and clean. The staff were polite and courteous. We stayed in a 'suite' which was a generous term in anyone's book. The night receptionist had no knowledge of the bar, nor of any of its contents. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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