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Score from 315 reviews Very good 8/10

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Newest reviews for Seraphine - Kensington Gardens

  • Charles
      United Kingdom
    August 30, 2014

    The location is great. It's just a single door on Kensington High Street, but up the stairs is a complete hotel. Given the limited space, the room I had was just big enough for a double-bed, bathroom with shower, a wardrobe and a small shelf and workspace. There are many shops and restaurants in the surrounding area, and entertainment. It's close to the Tube station.

    10

  • Ohoud
      Saudi Arabia
    August 19, 2014

    Location of the hotel and price

    The room is too small

    7.5

  • Anonymous
      United Kingdom
    August 18, 2014

    Nicely styled room, comfortable and quiet. Great location.

    8.3

  • Peter
      Australia
    August 18, 2014

    Excellent Location to the Parks and transport, with the buses at your doorstep and High Street Kensington Tube 5min away. Nice and clean and good breakfast.

    Rooms a bit on the small size

    7.1

  • Lori
      United States of America
    August 7, 2014

    Great location, right across the street from Kensington Park and really close to public metro! Also served a good breakfast.Room on the small side, also could hear traffic at night but overall would stay again!

    10

  • Martin
      United Kingdom
    August 3, 2014

    Good price for room, location great (right by Kensington Gardens), good transport links.

    Size of the single room. Awful design in bathroom - worst bathroom I have ever used - mirror not over sink, over toilet instead. Made shaving very awkward.

    7.1

  • Lone
      Denmark
    July 26, 2014

    The breakfast was okay even though it wasn't english breakfast.

    The lightning in the bathroom was very poor - not a chance of seeing any details when looking in the mirror!

    6.7

  • Colin
      United Kingdom
    July 26, 2014

    only stayed for one night. were made bvery welcome. nice continental breakfast. very comfortable room and a good night's sleep.

    7.9

  • Michael
      Australia
    July 23, 2014

    Location Room was satisfactory

    View of backyard from room Basic breakfast No parking available to off load suitcases

    5.8

  • Douglas
      United States of America
    July 21, 2014

    The hotel was close to the train station and several good resturaunts. There were two really beutiful parks ( Kinsington Gardens and Hyde Park) to walk in. The staff were really helpful.

    The rooms were really small but comfortable. The steps to the second floor were difficult to maneuver with luggage.

    8.3

  • Anonymous
      Germany
    July 20, 2014

    Well service and good location

    Norise from street

    6.7

  • Anonymous
      United Kingdom
    July 20, 2014

    Location

    Bad smell in the room. Very noisy in Friday's night.

    5

  • Kate
      Australia
    July 20, 2014

    Great location.

    Non functioning air conditioning during our entire two day stay.( And very hot in London at this time) Poor management that continually promised a fan or portable air conditioning unit, that never arrived. Extremely poor sleep quality that spoiled this two day stay.

    4.2

  • Anonymous
      United States of America
    July 17, 2014

    The staff bent over backwards to help me out -- really nice and very kind. The location is super, the neighborhood very fun. The facilities were cool, contemporary, I like the decorative style. Never saw a room however.

    Ended up at the Seraphine Hammersmith . The room had an odd and unpleasant smell which then permeated anything that was left out. :-( Otherwise, it was also nice and staff friendly/helpful.

    8.3

  • Rachel
      United Kingdom
    July 16, 2014

    Good location for what we were doing. Room clean and in good order, small but manageable, size what is to be expected in London and that price. Bed comfortable. Breakfast good plenty of choice for a continental breakfast.

    no dislikes

    9.6

  • Anonymous
      United Kingdom
    July 15, 2014

    Location. Handy for shops and eating places

    Narrow steep stairs. I don't like lifts so always take the stairs.

    7.5

  • Michael
      Australia
    July 15, 2014

    Service, location and value was very good. lets hope this small hotel is well maintained to keep up the standard

    no ground floor lift BUT the reception staff did an excellent job of helping with my many very bags to the 1st floow lift.

    7.5

  • Nadine
      Canada
    July 14, 2014

    Very friendly staff Good location Grocery stores nearby Restaurants and pubs nearby Clean Satisfactory breakfast

    Small rooms but still adequate

    8.8

  • Louise
      Australia
    July 10, 2014

    Hotel was well located, only ten minute walk from Kensington High St tube station.

    The lift only operated from the second level (reception) not ground floor. The lift door when opened (outwards) made it difficult to manoeuvre luggage in and out. When we first arrived, there was a grotty toilet brush in the bathroom of our suite which fortunately was later removed.

    7.5

  • Michael
      United Kingdom
    July 8, 2014

    Central for the Royal Albert Hall and the buzz of London The room albeit small with a single bed was well furnished and air conditioned and exceptionally quiet too Staff very friendly and the facilities good +

    The room size was a little too small but apart from that Superb

    8.8

  • Charlie
      Sweden
    July 1, 2014

    Good hotel with a good location in Kensington. Always good prices!

    10

  • James
      United States of America
    June 30, 2014

    Nice quiet hotel in a good location. Room was comfortable and staff was helpful. Morning breakfast a plus.

    7.9

  • Steve
      United Kingdom
    June 30, 2014

    very comfortable, breakfast choice good and brilliant location

    cant think of a thing i didnt like

    7.5

  • Anonymous
      United Kingdom
    June 29, 2014

    The bathroom was nice and the decor was modern. The location was excellent with easy and accessible transport links into Central London on a regular basis.

    The wifi was extremely slow. The room smelt of a strange smell and the shower head was partly broke in the sense that the water sprayed in a variety of directions. The stairs were a negative too and the lift stopped in between floors which was rather scary.

    7.5

  • Eve
      United Kingdom
    June 29, 2014

    Fantastic location for our trip to Albert Hall . Comfortable small but well designed room. Quiet and air conditioned . Really pleased with our booking

    7.5

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