Shaftesbury Premier London Notting Hill  

Room facilities were good, such as hairdryer,microwave, iron and tea facilities. Location was quite good as well.

However, rooms are very very very small. We had room in basement and window was very small and noisy because of the pipes outside. Our TV was broken and we asked staff to sort this problem for 2 days. First they said that they cant do much for that moment and ask to come again next day and at the next day they just took the remote and didn't come back. We gave up and lived other days without TV. Room internet was kept on going off which was very annoying.We had microwave in our room but not the fridge, but i think the second we would need much more. Bathroom was very small and the handle was broken, although we asked to fix it they didn't do even that.Cleaners always gave us evil looks. Rooms smelled like rot,there wasn't fresh air and the corridor always was very hot although it was 17 degrees outside. I would never recommend this hotel to people with claustrophobia.

Only staff

If you want to be disappointed, this is the place. If you need the wii fi, go to the lobby and keep listening all the guest complaining in the reception. The worst hotel I have been hosteling. I can't understand how this hotel is 4 stars. Small rooms, small, small and small.

Nice quiet Place in good Location . Bayswater And queensway Subway are both Good to reach the Hotel about 400 Meters away

The staff were helpful and friendly and the room was small but comfortable

It advertsies WIFI but it doesnt have it in the room and even in the lobbly it is slow and totally inadequate The hotel's decor is tired and the bathrooms are tired

We found the staff to be very friendly. The hotel was in a convenient location.

Our biggest complaint was that for a hotel of its caliber, it did not have a decent bed. They called it a double, but it was actually a standard sized bed. I am 6'2" and my feet hung out over the end of the bed. The mattress was lumpy as well.

Staff were great

convenvenient to the tube . and short journey to centre of london . rooms were very clean . internet was great .

room was too small . sisters room was bigger .

Front desk staff was great. Location is great. Short walk to 2 underground stations. Quiet location. Not far from paddington station if you choose to take Heathrow express from the airport. (9-10 pound cab ride to hotel) plenty of shops on nearby Queensway. Single traveler never felt uncomfortable walking to hotel coming in late after seeing shows.

Rooms are small but typical of central London.

I arrived late to find that the breakfast room (small tables in a basement) was not suitable for the business breakfast I had arranged the following morning. Staff promptly offered to serve us breakfast in the lounge adjacent to reception, and this worked very well. Thanks!

Nice clean modern renovated rooms. Helpful and smiley staff

Rooms are quite small Not enough space to store clothes (no shelves!)

Price was lower on a special, location is good, close to Hyde Park and several Underground lines, room was spotlessly clean.

Aircon was not working so room was boiling hot on arrival, staff gave us portable ventilator which made things a little better. Still, aircon was advertised as part of the room and wasn't there - until the morning we checked out! Room and bathroom were tiny. View out the only window onto a ventilation shaft.

The staff were very pleasant and accomodating. My wife who had breakfast 1 morning said it was very nice. Free wifi is excellent.

Its London the rooms are smaller than other locations however we were moved when requested with no fuss.

Price and location. The exterior of the hotel looked impressive. The room was appointed with modern amenities.

The "fitness" room was terrible.