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Shaftesbury Premier London Notting Hill
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7.2
Top
Based on
750
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with older children
Hong Kong
June 28, 2009
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Good location, close to Kensington Park, tube station. Nice area. Facing a garden. We were first allocated a double room which was the smallest hotel room we have ever seen - only around 6ft X 7ft. Then, we were offered to upgrade with breakfasts to a clubroom for additional ₤15 per day. We finally settled for ₤10, but the breakfasts were mysteriously cut (we found out later). That was a bit cunning. For what we paid in total, there were many other choices in the city. |
5.5 |
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Edward
Solo traveller
Bastrop,
United States of America
June 28, 2009
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The bed was probably the best I had ever slept on. The internet was very good. The elevator (lift) was broken and I was on the top floor. The staff lost my luggage in the hotel by placing it in the wrong room. The room was a little small but great just for sleeping. |
6 |
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Dawn
Family with older children
dumfries,
United Kingdom
June 24, 2009
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Central location, clean, modern facilities helpful staff. The room must have been the tiniest double room I have ever seen in my life! |
9.5 |
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Vishal
Young couple
ilford,
United Kingdom
June 24, 2009
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poor hotel, we were given a room just below the reception, the room has poor sound insulation, very noisy. someone walked into our room without knocking, people were outside our window. bad experiance! worst hotel I have ever stayed at poor hotel, we were given a room just below the reception, the room has poor sound insulation, very noisy. someone walked into our room without knocking, people were outside our window. bad experiance! worst hotel I have ever stayed at |
2.5 |
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Sarah
Solo traveller
accrington,
United Kingdom
June 21, 2009
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event though the room was small it had everything that you needed as only staying for 1 night |
9 |
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Mike
Solo traveller
Wilmslow,
United Kingdom
June 20, 2009
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Friendly staff and clean. Lift was out of order |
8 |
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Osama
Solo traveller
Almaty,
Kazakhstan
June 18, 2009
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The convenience of being in central London and having close access to the tube for shopping trips and visits to friends. |
7 |
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Anonymous
Solo traveller
Saudi Arabia
June 10, 2009
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Staff, Room, Value for money Breakfast is too expensive. It should be included with room charge |
10 |
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Patrik
Solo traveller
Oxelosund,
Sweden
June 10, 2009
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Hotel staff has been very helpful, I have been able to warm my food in the Hotels microwave, been able to stored my luggage temporarily then not staying, sleeping on the sofa one time (oops) then I was not able to find a hotel, been able to check in early then again not been able to find a room, its clean and modern rooms and great value for what you get considering standard, service, location and... There are some things that could be improved in no particular order: Get the temperature in the rooms working properly (according to my gauge it varies from 16 to 24 degrees). The computer in the club lounge has temporarily working poorly or not working at all (internet). In the rooms the internet via the TV screen has not worked at all. Ordering movies have been worked in 2 out of 3 rooms. |
9 |
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Andrew
Solo traveller
Highgate,
Australia
June 7, 2009
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Great service, nice breakfasts, club room was excellent. no probs at all and very central to london too! no, all good |
7.5 |
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Anonymous
Solo traveller
United Kingdom
June 7, 2009
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Room clean and tidy On ground floor, small room, air conditioning not great, window onto shaft so difficult to get fresh air. |
7 |
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Davide
Young couple
Rombach,
Switzerland
June 5, 2009
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Clean enough; Room comfortable and nice; Good position and location! 10 pounds deposit when we arrived, breakfast not included. |
9 |
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Diana
Young couple
Dublin,
Ireland
June 4, 2009
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It has been recently refurbished and everything inside looks good. The staff are courteous, and they will try to accommodate all your needs. The location, in an Edwardian style area, is lovely, with views onto a garden in Prince's Square. It also has a nice pub very close, and a pint there at the end of a long day of sightseeing is just perfect. The hotel was overbooked when we arrived, and they tried to have us stay in another, same-standard hotel 15 minutes' drive away, which we refused. They then made a lot of calls and booked us in one of their sister hotels, very close to the initial location where we also received an upgrade. We had to be very firm throughout this situation, but, in the end, it all turned out fine. |
8.5 |
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Dean
Mature couple
clermont,
United States of America
June 2, 2009
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Excellent accomodation very clean and modern, staff were wonderful at this price it was a steal and you could not ask for more Internet slow at times but this really was no big deal and I cannot think of any other negatives whatsoever |
10 |
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Charles
Group
Norwich,
United Kingdom
June 1, 2009
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I liked liked the experience. It is probably the best priced hotel for the quality of facilities you are provided with. There were a few reviews saying the rooms are to small, with lots of noise polution. Can I just say if you expect to pay £50 a night and get more, you are living in another world! The room size was small but fine for staying in. The air conditioning made a noise but it is not bad compared to soem hotels I have stayed at that charge £100-£150 a night. |
9.5 |
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Sean
Group
Bodmin,
United Kingdom
June 1, 2009
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Good standard of room decor, furnishings & fittings etc. Good location. Very poor communication skills of reception staff & porter. Room unbelievably small. Heated mirror required 7' person. Poor lighting to shave. Noisy. Needed to stand by door to see TV!? Restaurant had too many tables & chairs... you try walking with a coffee to your table? I have to stay again in the next few weeks.... not looking forward to it & would have changed hotel if I could. |
5 |
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Jon
Solo traveller
London,
United Kingdom
June 1, 2009
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the location was central and the room was extremely comfortable although perhaps a little smaller than i would have expected. It was very clean and well presented. The breakfast was expensive. |
8.5 |
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Dominique
Young couple
Rorbas,
Switzerland
May 29, 2009
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The staff at the reception was very helpful and nice. The location is fantastic! It was quite difficult to find. |
8 |
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Michael
Solo traveller
Leeds,
United Kingdom
May 28, 2009
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convenient location, friendly staff, modern furnishings. room a little cramped, small window in corner did not allow much natural light in to room, very hot with poor ventilation which meant air conditioning had to be on all the time (during May). |
6 |
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Anonymous
Solo traveller
Netherlands
May 21, 2009
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Friendly, helpful staff; nice location Room too small, no view, constant noise from airconditioning vent outside window |
7 |
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John
Mature couple
Glasgow,
United Kingdom
May 21, 2009
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Hotel was nice.For a short stay in London this hotel is ideal.Close to central London and excellent local amenities. Room was very very small.If you are not extremely mobile do not stay at this Hotel. |
6.5 |
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Sonia
Solo traveller
Carcavelos,
Portugal
May 21, 2009
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The staff, free internet access and TV service The room was a bit too small |
9.5 |
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Paolo
Young couple
cassolnovo,
Italy
May 21, 2009
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location room too small |
6.5 |
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Chris
Young couple
brighton,
United Kingdom
May 19, 2009
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Excellent reception member of staff when we arrived, didnt catch his name but im sure you can trace it!, deserves a mention for his excellent customer service , the gentleman with glasses!! I had to book late that afternoon , and i will be recommending the hotel to my fellow collegues at the BBC. |
10 |
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Helen
Solo traveller
Ripley,
United Kingdom
May 18, 2009
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Location good. Hotel quiet. Steps inside the door to the room were very tight and difficult to negotiate with a suitcase. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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