Shaftesbury Premier London Notting Hill

the cleanliness of the room, the fact that it was renovated and decorated (although small) . when the first room they gave me appeared very noisy, they offered me a better room upon demand.

the fact that the first room they tried to give me was both very small and turned to a an inner dark space in between wings of the building with a noisy air ventilation or some other kind of machine outside. not the kind of room anybody can sleep easily in. They offered me a larger and quieter room when I refused to get the first one/

The staff were very helpful. Room decor was excellent.

The single room in the basement was the pits. It was the smallest room I have ever stayed in. There was a huge extraction fan outside the window which despite the double glazing kept me awake most of the night. Guests should be provided with ear plugs. If you get a basement room, ask to be moved.

We liked the modern design of the hotelinterior and the very quiet location in a back street

We found the rooms and bathrooms (although with intelligent design) to be much too small for a 4 star location. You couldn't even walk around the bed and there was no sufficient space to store clothes or toiletries etc. No place to write a letter either etc. We also did not like the breakfastroom to be in the basement with no windows and quite cramped as well (choice of food was excellent though).

We liked the rooms although a bit small. Staff service and about all the cleanliness and the decoration. The hotel is very well placed. Will definetelly recommended.

My room was a bit small, the's the only thing I would critisize.

Good location, compact but well-equipped and very comfortable room, adequate gym

Only one machine functioning in gym

Comfortable clean rooms and a pleasent location. easy access to the city center.

They do not currently except Visa Electron as a payment card (but this is no major problem)

location, cleanliness and decor. lovely room that felt luxurious - a bit small though.

noisy - lots of people talking outside room and out the front of hotel early in the morning - all loudly!

The location is great, for people who want to hang around the west end. It is not located in some dodgy alley, but in a very pretty street.

Nice quiet area, nice reception, small, very small, but nice room and bathroom.

the internet connection could be better, and I missed a minibar

Close to shops and public transport

The staff were pretty good although when it came time to check out wouldn't even call a taxi, give me a number for a taxi or help just told me to go wait on the street in the rain will probably not recommend the hotel to anyone after that. Also the picture of the room versus how small it actually was I would rather spend my money somewhere else.

Location is great! very close to tube station!

Clean room.

Room was so tiny that the wardrobe doors would not open without moving the bed away.

Nice staff

AC didn't work, terrible view (club room located in the basement), noisy