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Shaftesbury Metropolis London Hyde Park
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When would you like to stay at the Shaftesbury Metropolis London Hyde Park?| Room type | Max | Rate |
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| Deluxe Double Room (Advance Purchase) |
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Show prices |
| Deluxe Single |
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Show prices |
| Deluxe Double Room |
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Show prices |
| Club Double |
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Show prices |
General
Restaurant, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Design Hotel, Luggage Storage, All Public and Private spaces non-smoking, Airconditioning.
Activities
Fitness Centre.
Services
Room Service, Laundry, VIP Room Facilities, Ironing Service.
Internet
Wired internet is available in the hotel rooms and is free of charge.
Guest Parking
No parking available.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 2 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Cancellations must be made before 14:00 (GMT) on the day before your arrival date.
For reservations of 5 rooms or more, the hotel will apply different payment and cancellation policies.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Shaftesbury Metropolis London Hyde Park.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
685
reviews
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Show scores of:
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Individual guest reviews for Shaftesbury Metropolis London Hyde Park
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Raquel
Solo traveller
VALLADOLID,
Spain
February 8, 2010
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good staff, warm, good situation (only 5 minutes from Paddington station) clear, confort |
8 |
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Gerard
Group
KISYTH,
United Kingdom
February 6, 2010
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Nothing, we were moved to Paddington Court Hotel as soon as we arrived spilting us from our family group due to maintenance problems. |
3.3 |
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Anonymous
Young couple
Ireland
February 4, 2010
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It was compact almost too small but it did have all the necessities needed for a hotel room, rooms had a relaxing mood, v contempory which i loved, excellent shower. On the morning I checked out I needed a shave. The staff were very nice and gave me a toilet to shave in along with a shaving pack as I had forgot one. This was free of charge. Overall very well worth a stay. The rooms were a touch too small. There was no bath so if there were kids this might have been a problem. |
9.5 |
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Ben
Young couple
Marchwood,
United Kingdom
February 2, 2010
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Nice hotel, in a very nice area excellent access to centre of london and close to Hyde park! Feels a bit compact, corridors, bathrooms etc...feels like they've tried to fit in as much as possible into not much space! Also had a room in the basement which was near a pump (kept going off all night!). |
7.5 |
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Anonymous
Solo traveller
Belgium
February 1, 2010
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Utilities are well thought, i.e. plugs for the mains in European standarts. |
10 |
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Carl
Solo traveller
London,
United Kingdom
January 31, 2010
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As usual they told me the floor i was staying had a problem with the AC and tried to send me to their Kensington facility (without discounting me anything of cousrse). This has happened to me the last 3 times that I have stayed there and I have been told by staff and guests that this is become common practice at the Paddington Shaftsbeurrys. The staff is very nice but the hotel managment are real clowns and were very difficult to reach when I refused to move to Kensington. Also, I asked for a double and they gave me 2 single beds which were super narrow for me. I've seen much worse in London, but for the money the value is not there. |
4.5 |
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Fatema
Young couple
Aali,
Bahrain
January 30, 2010
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the facilities and the location near edgware road there is no airport shuttle |
8 |
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Anonymous
Young couple
Sweden
January 28, 2010
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Location is very good if you travel from Heathrow. Walking distance to tube, convenient bus connection also. You can surf internet on the TV and it's free of charge. Breakfast is good considering its price if you book in advance. It is a good choice if you don't do anything more than rest in the room. Double room is kinda small. Shower place is also small. If the room had a normal 4 star size, its price would be around 100 pound/night. Size of club room is quite OK. |
6.8 |
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Anonymous
Solo traveller
United Kingdom
January 27, 2010
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I enjoyed my time at the Shaftesbury Metropolis London Hyde Park, we were only at the hotel for a short time so we did not get much of an opportunity to interact with the staff however the lady at the front desk was especially pleasant. |
7.5 |
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Irina
Young couple
Moscow,
Russian Federation
January 27, 2010
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On arrival we were offered a transfer to another Shaftesbury hotel very close to the existing one, due to the aircondition maintenance, for no extra charge. Transportation for that was provided by the hotel. New hotel's facilities met all of our expectations. |
7.5 |
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Rhiannon
Young couple
Sutton Coldfield,
United Kingdom
January 26, 2010
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Staff were very helpful, rooms were clean and tidy, bathroom was much nicer than expected, only a short walk from Edgware Road tube station. A very plesant stay. |
10 |
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Anne-sofie
Group
Nibe,
Denmark
January 25, 2010
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I don't know why I received this questionnaie in Spanish. I do understand Spanish but prefer to respnd in English:-) Well, what I like the most about this hotel - which I really enjoyed staying at - was their great service concept including welcoming email with great guidance, friendly and service-minded staff and a neat comfy room well equipped with a table and chair for working, TV, complimentary coffee tray and ironing facilities. I have no bad marks about this hotel at all. There was a problem with heating (the heating system had broken down in the whole building) but this was swiftly solved by the hotel management by placing electric ovens in each room and explaining the situation to us guests. They offered free breakfast as a recompense for that which is a really nice gesture for a low-budget hotel. |
10 |
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Andreea
Solo traveller
Dover,
United Kingdom
January 19, 2010
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I liked the room, a bit small but very cosy, very comfortable. It could have been a bit cleaner too, they must have forgotten the hoovering at the end. Otherwise everything else was spot on. Lovely comfortable bed and huge TV with lots of channels to choose from. The service of the room on my second day was very nicely done. |
8.8 |
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Louise
Young couple
poole,
United Kingdom
January 19, 2010
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The hotel was ok and good value for money in a very convenient location close to the tube. I would not go back due to the terrible staff who were mid argument as we first walked through the door which made me want to turn around and leave. They were rude and unapproachable. With 2012 Olympics just around the corner people like this should not be in a customer service industry particularly in London. I cant be the first to comment on how dreadful the staff are so why has'nt it changed? Maybe its because the hotel pay them peanuts. |
2.5 |
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Kenji
Solo traveller
woluwe st pierre,
Belgium
January 16, 2010
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heating system was broken. Hotel promised to prepare portable heater but they didn't. |
4.3 |
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Ahmed
Solo traveller
Cairo,
Egypt
January 14, 2010
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Being near to Marble Arch station and Oxford street and the main sightseeing areas in london Just the rooms being kind of small |
8 |
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Michelle
Mature couple
London,
United Kingdom
January 13, 2010
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I was transfered from Hyde park hotel to Paddington court which was disappointing. my room at the Paddington court hotel smelt of smoke and did seem small for a delux double room which was meant to be a birthday surprise for my boyfriend who had travelled down from Norfolk to stay at the Hyde park hotel. |
5.5 |
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Xiaohong
Solo traveller
Rotterdam,
Netherlands
January 12, 2010
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near to paddington station, many facilities are available in the room. My room is in the basement floor. I feel short fo air, and there is some type of smell in the air that made you think it must be used to cover some bad smell. The room was very small and i can hardly move around. Table is dusty and you can actually see the dust on the instuction maual. |
5 |
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Anonymous
People with friends
Finland
January 10, 2010
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Personnel was helpful. Room was small but sufficient, it was warm even if it was snowing and nicely furnished. Good location. There could more light in the room. Sometimes problems to connect to internet, but it worked most of the time. |
7.5 |
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Charles
Solo traveller
Bratislava,
Slovakia
January 9, 2010
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Room and hotel very clean and modern. Good location. The room was tiny and had no bath, though the shower was excellent. The "fitness centre" consisted of a basic exercise bike, treadmill and step machine. Hotel was hard to find from the street because the sign was so small and indistinct. |
7.5 |
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Issac
Solo traveller
even yehuda,
Israel
January 9, 2010
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Close to Padington train and tube stations.Clean with all necessary amenities.Good price for central London location. The room is very small. No chair. No window. |
8 |
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Hitoshi
Family with young children
Norwich,
United Kingdom
January 8, 2010
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Bathroom is clean, with movable shower. Microwave is equiped. Close to the Paddington station. The room is small. |
7 |
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Fernado
People with friends
S. Colombano al Lambro,
Italy
January 7, 2010
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nothing in particular rooms and beds too small for the rate; |
4.5 |
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Anonymous
Family with young children
United Kingdom
January 6, 2010
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very clean hotel , fashionably desined |
8.8 |
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Anonymous
Mature couple
United Kingdom
January 3, 2010
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Good location for West End and Oxford Street etc.Room was comfortable with all facilities including a fridge and microwave (Club room). Good size of TV.Good wifi (free).Free papers and coffee in lobby. Great Shower, nice facilities. Comfortable and clean. Room was small but manageable.Corridors are narrow and plenty of twists and turns. Had the feel of a good 3* rather than a 4*. That said I would stay again. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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