Shaftesbury Metropolis London Hyde Park

O Hotel tem muito boas condições. A cama é óptima (de casal), a casa de banho é nova e tem um LCD enorme. O quarto é pequeno mas suficiente, com muita arrumação. O meu quarto (club room) tinha micro-ondas, frigorífico, cofre e possibilidade de fazer café/chá. O Hotel está muito perto do Hyde Park e de Edgware Square. A rua é segura, nunca tive qualquer problema.

O staff é extremamente mal educado. Nada que afecte a estadia, tendo em conta que o contacto mais necessário é no check in/out... O pagamento é feito no check in.

A simpatia dos funcionários; a localização; os utensilios para fazer chá ou café no quarto.

Quartos muito muito pequenos- nao tem espaço para pôr a bagagem. Nao repoem os shampoos e o gel de banho

O staff do hotel é muito competente, prestável e simpático. Sempre disponivel para qualquer informação. Recomendamos vivamente

excelent room service and instalations, comfortable.

Improve the breakfast a little bit.. and you need to walk like 10 min to train station...

Very nice room.Good position close to Paddington station.

Location is great. Very close to edgeward road and oxford str. Staff were very helpful.

The single room is too too small. Room size was 2.5 X 3 meters. Bath room is too small also 1.5 x 2 meters.

The location

Reception staff were polite, I think they need to be more frendly. Good knowlage of the area to recomend restaurants, things to do. They need to be more proactive with the guest. They are just correct. Hospitlity makes a big difference.

The hotel is conveniently situated between Paddington and Edgeware Road stations. Nice lobby, clean rooms, attentive staff. Nice flat TV in the room. Electric pot with tea supplies in the room. Good WiFi coverage. Elevator (though I did not need it).

Miniscule rooms - no place for the suitcase. The door of the toilet hits the bed, no space to walk around the bed. There's a wired internet connection, but the table is too small to accommodate a laptop - luckily WiFi coverage is good. For 100+ pounds per night (without breakfast!) I'd expect more comfort.

Straightforward service; all helpful & courteous.

No service room service or facilities, as i was told by the staff, there is a pub round the corner! i was upgraded, so i would have hated to see the standard of the room that i paid £199 for?

The room although small was very comfortable and the bathroom was excellent. I would stay there again. Bed linen was spotless and the room was quiet.

I would have liked breakfast to be included in the price of £79 per night. £15 extra to pay for breakfast I thought too much and went out locally for much less. Apart from this I really thought this a good hotel for the money.