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Newest reviews for Best Western Premier Shaftesbury Piccadilly Hotel

  • Shonan
      United Arab Emirates
    15 September 2014

    clean, great sleep, good comfort, good bell desk personnel, responsive

    front office staff were a little cold room was small

    7.1

  • Anonymous
      Serbia
    10 September 2014

    Excellent location, clean hotel, nice room!

    9.6

  • Gerard
      United Arab Emirates
    9 September 2014

    The location is just excellent. It is close to many theaters in the west end. Lobby staff are also good and check in/out was easy

    Although I booked for a single room, they have upgraded me to a double room (105). It was good until I realized that the room gets the noise from the next room/building. They have parties at night and is very noisy. I just did not complain since I get out of the hotel at night and come back only at around 4am. The room also has the emergency exit for the next building so it is like my room, a door for the hallway of the emergency exit and then the door to the toilet. Facilities like the one in the toilet seems to be old/outdated.

    7.1

  • Silvia
      United Kingdom
    7 September 2014

    It is very well situated! The staff is very friendly and the room was very nicely decorated. Breakfast was delicious.

    It was a little difficult to find, because the outside name was not lit-up. The apples in the fruit bowl, was rotten.

    8.3

  • Paul
      United Kingdom
    7 September 2014

    Quality of modern refurbished bedroom although very small ideal for just a night or two

    No bar

    7.9

  • Lyndsay
      United Kingdom
    4 September 2014

    Room, very spacious Staff, very helpful and polite Location, couldnt put a price on the convenience The hotel over all completeley out did all my expectations.

    Price, generally quite dear but you cant have everything.

    10

  • Mark
      U.S.A.
    2 September 2014

    Hotel did a great job on all the details- from in room coffee service to nightly turn down with chocolate.

    9.6

  • Jane
      United Kingdom
    2 September 2014

    Location,friendliness of staff, price for Central London

    Nothing

    10

  • Anonymous
      United Kingdom
    1 September 2014

    Fantastic location to theatres, friendly staff, extremely clean room beautifully decorated, welcome pack of bottle of water and fruit. Made our holiday .

    10

  • Carol
      United Kingdom
    1 September 2014

    Staff and breakfast

    very small bathroom -no bar and rather dingy breakfast room

    7.1

  • Kathleen
      United Kingdom
    31 August 2014

    On the edge of Piccadilly, Soho, and Chinatown. Easy walking to museums and national monuments. Great showers with plenty of hot water and good water pressure. Good breakfasts at reasonable hours. Very clean, very secure and wonderfully helpful staff!

    Very small room but I wasn't in London to stay in my room!

    7.9

  • Julie
      United Kingdom
    29 August 2014

    Staff were so helpful and friendly, room clean, spacious and comfy, location the best

    Nothing

    9.2

  • Ann
      United Kingdom
    28 August 2014

    You gave me a free upgrade which was very nice of you and thanks for accommodating us

    7.5

  • Amanda
      United Kingdom
    26 August 2014

    Clean and comfortable

    Noise level

    7.9

  • Pamela
      United Kingdom
    26 August 2014

    Location

    Room sizes and climate controls

    6.7

  • Philip
      United Kingdom
    25 August 2014

    Location, service, room. My partner and I had a lovely time and it was a birthday surprise for myself. Will save and definitely return, also recommend the hotel to friends and family. THANKYOU x

    9.6

  • Kim
      United Kingdom
    24 August 2014

    Location works for me, cost is ok for location but still high for the actual facilities.

    Booked a single room on this occasion which was very small. I managed but wont do it again.

    6.3

  • Jan
      Bahrain
    22 August 2014

    location is excellent for theatre

    My husband paid for the hotel,along with numerous theatre tickets, as a present for our daughter and I, the monies being taken from his card on the the same day. The box on the booking form was filled in, stating that he, and his card would not be present, as required. When we arrived, I had to pay in another form, and found that annoying, with little help from desk staff. On wishing to book an extra night was told hotel was fully booked, and yet seemed not to be on booking.com, as rooms were still available. This is not our 1st stay at thr Shaftsbury, but certainly will be our last

    6.7

  • Gail
      Canada
    22 August 2014

    Situated in a great location, close to Oxford Street for shopping, theatres and many other must see sights! You can walk to Trafalgar Square, Leicester Square, Buckingham Palace, Charring Cross Railway Station. The staff is friendly, helpful and very well trained.

    Small rooms, but on the plus side very well appointed.

    7.5

  • Ian
      United Kingdom
    21 August 2014

    We booked for our honeymoon break and the hotel and staff were excellent with all of our needs. Thank you all so much, we will be back.

    10

  • Kai
      Hong Kong
    20 August 2014

    Location

    Loud noise disco music from on going party next building which share same fire exit. Staff said they can't do anything about it.

    8.8

  • Tom
      United Kingdom
    19 August 2014

    Nothing oh yes the mini bar

    Location , road noise etc

    2.9

  • Anonymous
      Ukraine
    19 August 2014

    Very central, close to the almost all London attractives

    Very small room, even for London

    8.3

  • Colin
      United Kingdom
    18 August 2014

    everyything was exellent about this hotel very impressed

    10

  • Anonymous
      Saudi Arabia
    17 August 2014

    Location

    Rooms are very small not like the pics The service overall poor

    4.2

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