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Best Western Premier Shaftesbury Hotel
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7.2
Top
Based on
480
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Lauren-stephanie
Young couple
Penzance,
United Kingdom
July 7, 2009
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The hotel turn down sevice was lovely. The breakfast was at a nice time in the morning and provided everyhing you'd want in a breakfast and the room service was excellent. The staff took our payment then 'realised' they didn't accept that form of card. It was all a bit of a palarva and they then had problems refunding our money so it was a bit of a black cloud over our stay until the day after when we were finally able to pay. |
8 |
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Anonymous
Mature couple
Luxembourg
July 7, 2009
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Location and very helpful staff |
9.5 |
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Stephen
Mature couple
london,
United Kingdom
July 6, 2009
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The room was very comfortable and the decor very nice and clean with a good nights rest with nice modern facilities and well kept Rounded off an very nice evening after going to a show/meal. Didnt experience the whole hotel but based on what I saw it is a very nice hotel. |
9 |
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Bernard
Solo traveller
Ste-Anne-de-Bellevue,
Canada
July 5, 2009
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It is well located in the center of the action in London, if that's what you want. Rooms are small, there is no bar, the restaurant closes early. |
6 |
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Michael
Young couple
blackburn,
United Kingdom
July 1, 2009
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The hotel was in a central location to where I wanted to be this was great as London is a rather big area when you don't know where to go. Was expecting a little more for the price of the room as it looked larger on the website and a little more asthetically pleasing. |
7.5 |
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William
Family with older children
Hamilton, MA,
United States of America
June 29, 2009
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The room was nice - the location was very good and although we needed very little service, what we asked for was handle well. I was not aware that I couldn't park or valet at this location. I almost was given a parking ticket when I simply dropped off my bags and daghter. |
7.5 |
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Paul
Mature couple
Canterbury,
United Kingdom
June 27, 2009
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Its location, location, location. Also, the room was very nice, the bathroom was good and the staff were coureous, efficient and helpful. It's not a place I could afford to use very often. Only for very special occassions. |
9 |
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John
Mature couple
Leicester,
United Kingdom
June 26, 2009
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The location of the hotel and the romantic package available. The roses, champagn and chocolates, together with the lovely room made it a very special celebration for my wife and me. The furniture in the restaurant made it feel more like a cafe. |
8.5 |
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Anonymous
Young couple
Australia
June 25, 2009
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Location Rather Noisy on Friday / Saturday nights. |
6.5 |
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Siobhan
Young couple
Haverhill,
United Kingdom
June 24, 2009
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The Romance Package was a perfect treat for our weekend break. Beautiful room: 4 Poster, Roses, Champagne, chocolates, beautiful breakfast in bed...absolutely gorgeous. The hotel really made our weekend away very special. |
9.5 |
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Katie
Young couple
Bristol,
United Kingdom
June 23, 2009
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the bed was comfortable and the location was great. Unfortunately i can not say anything else that was good. where do i start....... first of all i requested a few things for the room (we stayed in the romance package room, please do not waste your money) for the champayne to be changed to wine, this was not taken on board because the email i sent, and i did get a reply back saying it would be done, did not reach the hotel its self! |
4 |
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Kathleen
Mature couple
SHEFFIELD,
United Kingdom
June 21, 2009
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Central location Squeeking floorboards - would come again if could get top floor; wouldn't hear people walking on floorboards upstairs. |
8 |
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Ana
Young couple
Sobreda,
Portugal
June 20, 2009
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The location of the hotel is absolutely fantastic. It is right in the middle of Soho, with lots of theaters and restaurants. The room was a bit small. |
7 |
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Lawrence
With friends
Kings Langley,
United Kingdom
June 16, 2009
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Convenient for night out in central London. Room was very small. |
7 |
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Karim
Solo traveller
ABU DHABI,
United Arab Emirates
June 15, 2009
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Location Staff is definatly not honest and not straightforward-specially those at reception.Hotel staff not fully aware of hotel amenities/facilities- specially with regards to wireless internet which staff members were unsure if the hotel had that facility(on the internet it mentioned wireless available free of charge-wireless was not available instead a short wired connection was available and free of... |
4 |
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Michelle
Young couple
Kileknny,
Ireland
June 14, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Amanda
Group
Dorchester,
United Kingdom
June 12, 2009
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It was in a very convenient position It was very noisy. |
6 |
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Mrs
Young couple
clacton on sea essex,
United Kingdom
June 11, 2009
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we liked the comfy bed and shower was fantastic the location of transport was also good the interactive tv didnt work the internet didnt work the bathroom tv didnt work the pay per view movies didnt work {there were none although advertised} the price of breakfast was ridiculous the room was cramped.the road was noisy ..most of all there were no safety latches on the windows they opened really wide onto a main street. |
3.5 |
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John
Young couple
Andover,
United Kingdom
June 9, 2009
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Location to theatre land, shops and restuarants front/side rooms very noisy from traffic |
7 |
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Anonymous
Young couple
United Kingdom
June 9, 2009
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Very disappointed that the advertised king size bed was two twins pushed together and I have made a formal complaint to the manager. |
4.5 |
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Eric
Young couple
Duesseldorf,
Germany
June 9, 2009
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location |
10 |
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Andrew
Mature couple
Bury St Edmunds,
United Kingdom
June 6, 2009
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Very close to West End and restaurants Bit noisy |
7.5 |
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Anonymous
Mature couple
United Kingdom
June 6, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Solo traveller
United Kingdom
June 4, 2009
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Very clean and easily accessible for London Underground. |
10 |
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Bjorn
Mature couple
hvitsten,
Norway
June 4, 2009
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Location Much too noisy.Staff not professional.Entered the room during the night.No reaction to complaint.No re-filling of mini bar. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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