Shalimar Hotel - B&B  

Friendly staff, and clean room

The size of the shower cubicle was quite small and with wrong shower controls fitted. The controls were lift up mixer type which meant if you turned in the shower you could easily turn the heat up or the shower would be turned off by your body hitting the controls

1. Hotel has free car parking space 2. Free WIFI available

Bathroom was very small

Location to Twickenham rugby ground

Breakfast was poor the cheapest ingredients were served

Nice budget hotel for the money. Free parking and breakfast. Very pleasent staff, would stay again

Hated this so called hotel, we where booked in to stay for 2 nights but decided to cancel the second night and find an alternative hotel to stay, the hotel is thread bare and filthy, I would never stay here again and would recommend others to stay well away from the shalimar.

Compared to the rest of the hotel my room was relatively clean and well kept.

Public areas, especially corridors, are rather tattered, stained and smelly. Breakfast only available till 09:00, and not exactly worth getting up early for. Internet so flaky it's practically useless.

Less price Price

Too loud music late night.

room was very dirty and smelt

Its value for money was good as compared to other hotels or b&b,s but I wasn,t bothered about how luxurious it was, it was only for the 1 night to get to thorpe park the following morning nice and early. It was as expected for the money, as you can guess you will encounter many workers travelling and staying here which really didn,t worry me. The staff were pretty good and helpful and courteous, facilities were good, clean room, adequate beds and bedding, although could of done with some more pillows as my guests were used to 2 or 3 in their own beds and the 1 provided were just a bit on the flat side, breakfast more than reasonable and set us up for the day. Will stay again if I visit the area. Many reviews seen on the internet complained the hotel was directly under the path of airport traffic, but what do you expect when you book an hotel right near Heathrow airport ??? I kind of expected this and wasn,t put off.

Well, little really to complain about.. Only when we first arrived we were put in a family triple room which is what I booked and reserved but upon arrival we were given that room only to be asked to move to a family room with a double and a single,, ( which to be honest was a better room ) and wasn,t a problem with the sleeping arrangements,, but would of been for the 3 men who should of had our room lol.. Just obviously a booking error the staff need to improve on. But still we obliged to change and that sorted all the problems out. The rooms could of been a little cleaner as my partner complained to me that the bathroom was a little untidy. A little more bedding wouldn,t go amiss ( more pillows please ).. a little more inspection to the rooms could have been carried out, because from when we got sorted in the room with luggage my partner put the kettle on for a cuppa and found that when it had boiled it was found that the previous tenants had ( as a joke i,m guessing ) put water and teabags in the kettle only to be found by us and made a mess of the kettle. But luckily I seen the funny side of that, whereas some people would of probably blown a fuse.. Just a little more attention to cleanliness for presentation to forthcoming guests would probably give the Shalimar more positive feedback. But regardless of any complaints, it was a good stay and would stay again .. Overall just little things really... Think iv,e seen worse. If I was to rate the Shalimar,, then maybe 8 out of 10

Breakfast

The staff were friendly and did move me to another room when I complained. The location was 5 mins from where I was working.

The first room I was put in, the bed springs had come through the mattress. I was move to another room which was better but the carpets were dirty. I went for breakfast and the bread was green mouldy. The corridors were dirty and stunk. The hotel needs a very good clean.

The location is very nice.

It's a bit noisy with the plains flying over. Like most of the B&B the curtains seem to have a will of their own :-).