Shepherds Hotel  

Room was clean and comfortable with a wonderful view of the Cockermouth countryside regardless of the A66 being partly visible.

Corridor carpeting was worn and the dining area looked tired and resembled more of a canteen than a restaurant.

Breakfast Good Attentive Staff Nice room

Dinning room lacked window light and atmosphere.

clean comfortable rooms. freshly prepared breakfast.

Value for money

Evening meals in restaurant. Most served on hot plates so a lot of smoke created and poor extraction.

Pleasant comfortable room. Good value for money. Ease of access and parking. Excellent wifi connection without having to ask for password. Plenty of choice at breakfast with obliging staff. Large modern with plenty of channels. Usually stay at Travelodge, yours is by far better value for money.

Bedroom too hot even with radiator turned off and window open. ( Better too hot than too cold,)

Everything to my satisfaction. I have stayed at the Hotel every year since it opened way back. I was at the opening reception evening.

In summer, the bedroom curtains need a blackout lining as the room is very light at 5am.

Room

Good room and en-suite bathroom

The Spanish manager was a disgrace and very offensive . I was about to depart but my partner urged me not to cause a stir. He was rude and offensive but clearly though he was a wag. He fully believes that his staff like him but their comments behind his back suggest otherwise. I would imagine his background is a hotel on the Costas used to drunken youths and indifferent budget holidaymakers.

Rooms were comfortable and clean. The shower was excellent, Breakfast was hot and portions tasty and more than good.

Weather was cold!!

all of the above

nothing

The room, the cleanliness, the comfort

Efficient service; good basic provision in the rooms; plenty of parking space; fast service for breakfast; free wireless internet.

Room was too hot (we slept with the window open, which was a bit noisy); full-English breakfast not much use to vegetarians.

our stay was brilliant.we were able to take our dog Lola with us.Food was a good choice and all cooked well.

Friendliness of staff on arrival and serving of meals. Free wifi

Cleanliness of bed sheets. Old towels. Missing handle on bath. Smell of cigarette smoke in bedroom.

rooms were clean good tv size

menu was small

staff very pleasant.breakfast was really good.bedroom/shower /tv and tea/coffee very good.

bar area could do with being seperate from eating area,could smell food being cooked.

the quietness of the bedrooms

dinner was microwaved but OK

Friendliness of the staff

Lack of information (about Breakfast times etc) in the rooms. Dinner ends at 8PM

Breakfast, was good, clean hotel, with friendly staff

The bar closed at 10pm not enough staff to man the hotel, and no staff on site during the night

The staff were so friendly and helpful

Very friendly staff. Carlos was awesome.

Basic food but it was very good

it does what it says on the tin. we were very satisfied again and will use the hotel next time we are in the area

Room Comfy, staff friendly

Room was tied

The quietness and surounding

If u dont have a car its a bit insuleted

Great people.