Sheraton Heathrow Hotel

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hotel Holiday Inn London Heathrow Thistle London Heathrow Sheraton Skyline Hotel & Conference Centre Jurys Inn Heathrow Arora International Heathrow Park Inn Heathrow Hotel Ibis Heathrow Comfort Hotel Heathrow show the 8 most popular…Show first two…
Train Station Heathrow Terminal 5 1.6 km
Underground Railway Station Hatton Cross 4.3 km Heathrow Terminals 1, 2, 3 2.3 km Heathrow Terminal 4 3.4 km
Airport Heathrow (LHR) 1.4 km London City (LCY) 37.1 km Gatwick (LGW) 42.3 km

Sheraton Heathrow Hotel

Colnbrook Bypass, UB7 0HJ West Drayton (Show map)

Overview and availability
Photos (12)
Guest reviews

More photos (12)

Score from 230 reviews

7.4

This 4-star hotel gives you high standard accommodation with easy access to London Heathrow Airport including the new Terminal 5, all just a short journey from Windsor and central London.

Experience how comfortable and convenient travel can be at the Sheraton Heathrow Hotel. There's no need to spend time waiting in line at the airport: new online check-in terminals allow you to check-in your flight and print your boarding pass at the hotel business centre.

Relax in our newly renovated club rooms featuring the Sheraton Sweet Sleeper (SM) bed. Enjoy the comfort of a king-size bed, a superb picture from the LCD screen television, and unlimited access to the Club Lounge throughout your stay, which includes private check-in on the 3rd floor at the dedicated club reception desk. Breakfast, evening canapés, all day refreshments and complimentary access to internet stations are all included as part of the club package.

Rooms: 426. Hotel Chain: Sheraton.

Availability

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Shops in Hotel.

Activities

Fitness Centre, Golf Course (within 3 km).

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Breakfast in the Room, Currency Exchange, Souvenirs/Gift Shop, Car Rental.

Internet

Wireless internet is available in the entire hotel and costs GBP 15.00 per 24 hours.

Guest Parking

Private parking is possible on site and costs GBP 10.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 14:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 12 years stay free of charge when using existing bedding.

All children under 3 years stay free of charge for cots.

All older children or adults are charged GBP 30.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Maximum capacity of total guests in a room is 3.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Due to the United Kingdom’s smoking ban, all public areas of the hotel are non-smoking. Guests may still smoke in their designated smoking guest rooms and in one of the 2 garden courtyards.

Pleas note that there is a maximum of six rooms that can be booked in one transaction, the hotel reserves the right to cancel your booking if over 6 rooms have been booked in one transaction.

Room information

Sheraton Heathrow Hotel’s 426 guest rooms are warm, inviting and designed for your comfort and convenience. Whether you choose a classic/club room or suite, you will experience the celebrated comfort of the Sheraton Sweet Sleeper (SM) bed.

Experience the Sheraton Club level room with access to the Club Lounge including private check-in, breakfast, all day refreshments, evening canapes and access to internet stations in the Club Lounge.

Area information

Within minutes from the European hub Heathrow Airport, Sheraton Heathrow Hotel also offers the advantageous location of being close to central London. The hotel is situated at the gateway to Royal Windsor, Hampton Court and many theme parks.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos (12)
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Area photos

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Overview and availability
Photos (12)
Guest reviews

The guest reviews are submitted by our customers after their stay at Sheraton Heathrow Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.4

Based on 230 reviews

Staff	7.7
Services	7.1
Clean	7.8
Comfort	7.6
Value for money	7

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 230)

Gillian
Mature couple
Nanaimo, Canada
October 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Anonymous
Mature couple
United Kingdom
October 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Annie
Solo traveller
Sheffield, United Kingdom
September 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Room and bed were comfortable. Food was very good. Most of the staff were very helpful.

I was twice given wrong information by a receptionist about the bus stop for the hopper. When I asked for non feather pillows (asthma) it took several attempts until I could talk to somebody who understood sufficient English. eventually the woman who brought the pillows was very helpful.

Srinivasa
Mature couple
Delhi, India
September 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

cosy room, convenient and efficient internet connection, superb bath room facilities, marvellous breakfast with a wide variety of options, cleanliness everywhere.

For some peculiar guys like me, an option to have a central bright lighting of the room would have made us a little more comfortable. i know this is an odd need.

9.5

Anonymous
Solo traveller
United Kingdom
September 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Paola
Solo traveller
Perth, Australia
September 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The well trained staff. I found them very efficient, attentive to my requests and just simply delightful. I also wish to extend my thanks to the Chef who provided me with food that met my special dietary requirments.

Nothing at all. Considering that I was staying in a hotel close to a very busy airport, I was Surprised to find the comforts I experienced. I travel a lot and my previous experience of hotels close to airports has not always been very positive. Hence, this was an unexpected surtprise.

Anonymous
Young couple
United Kingdom
September 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Close to the airport

Very noise hotel, the carpark was chaos, they woke us up at 4am thinking
we had booked a wake up call (which we did not)

6.5

Anonymous
With friends
Israel
September 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

John
Group
Christchurch, New Zealand
September 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Convenience to air terminal and being able to leave our baggage to pick
up later in the day for our trip home.

The prices for a modest breakfast which we did not "take up".

7.5

Abubaker
Solo traveller
Richmond, BC, Canada
September 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Thw room was soo noisy and too much sound came from outside, from
doorside.

5.5

Graham
Solo traveller
Penneshaw, Australia
September 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Quiet, good location, good sized room

No free internet.

9.5

Chris
Mature couple
Media, United States of America
September 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Brian
With friends
portola valley, United States of America
September 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Solo traveller
Qatar
September 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Very helpful, efficient staff at Reception when my keycard needed
replacement. Same can be said for the Concierge when arranging my taxi
to the airport.

Trivial point - no saucers or spoons with the coffee/tea tray.

Abubakar
Solo traveller
FCT Abuja, Nigeria
September 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Janet
Solo traveller
Georgetown, Cayman Islands
September 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Concierge was excellent

The restaurant service was slow and the food was not appetising in my experience, the restaurant staff were pleasant therefore I think the problem came from the kitchen

Donald
Mature couple
PRESTON, United Kingdom
September 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

noise from generator, from others taking a shower, from doors (of adjacent rooms) closing!

Anonymous
Mature couple
Saudi Arabia
September 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Cynthia
Mature couple
Mutxamel, Alicante, Spain
September 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Extra I paid for club was good value for money

Internet connection was very slow

7.5

Glenn
With friends
Great Waltham, United Kingdom
September 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Pleasant enough, friendly effecient staff.

Delay in booking in. Need lights in garden area for smokers. We had to grope around to find seats.

9.5

Rae
Mature couple
Stratford, United States of America
September 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

John
Mature couple
Iqaluit, Nunavut, Canada
September 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Proximaty to airport and the included breakfast

Sinem
Mature couple
Westbury, United Kingdom
September 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The room quality was good..

The receptionist could not find my reservation and I had to wait for 40 minutes for him to quote the price and make a new reservation and check me in. During this procedure he did not smile or apologise. When I checked in the room the mini bar was empty with the remainings of milk from the previous visitor. Next morning I ordered a breakfast in the room and I had the most coldest greasy eggs.

Jonathan
Solo traveller
Christchurch, New Zealand
August 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Convenience, and proximity to Heathrow

9.5

Nicholas
Mature couple
Kings Lynn, United Kingdom
August 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

convenience and comfort

7.5

Previous page Next page Showing 1 - 25 (Total 230)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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hotel

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Sheraton Heathrow Hotel

Score from 230 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Room information

Area information

Terms & Conditions

Area photos

Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well: